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STAFF

- HANDBOOK -
INDEX
__________________________

01 Staff
Staff Expectations
Punishments
Staff Updates

02 Command
Staff Commands
Roles

03 Help
Staff Help
Staff Appeal Help
Forums Help

04 Staff Meetings
~ STAFF EXPECTATIONS ~

Activity : Staff Members are expected to maintain


an active presence in game, on discord and on the
forums. If a long term absence is to arise, please
notify a member of Management.
Abuse : Misuse of permissions on any of our
platforms isn’t allowed. This includes abusively
punishing someone, attempting to grief the server,
etc. This does not include accidents such as an
unintentional false muting or banning a user.
Maturity : Team members are expected to have a
good character and be kind to all members of the
community. Misbehavior such as cursing out
someone isn’t allowed. Staff are not only
expected to enforce the rules but also to follow
themselves as well as be mature at all times.
~ STAFF EXPECTATIONS ~
Application Aid : Staff members are not allowed to
ghost write or aid in users writing applications.
Scamming : Cheating another player out of anything
is not tolerated. Staff members are supposed to be
trusted members of the community, scamming
reflects poorly on this and therefore isn’t allowed.
Attentiveness : Team members are required to be
attentive in chat and respond to players as issues
arise. Intentionally ignoring a player with a question
or asking for help is not acceptable.
~ STAFF EXPECTATIONS ~
Other Endeavors : Staff are allowed to play and be
active on multiple different servers. However, is the
expectation that staff members here are only staff on
this server. If you do wish to seek future
opportunities elsewhere contact the manager.
Leaking : Do not leak staff chats or staff sensitive
material. Any and all discussions of this sort are to
remain private and kept within the team.
Teamwork : Being a staff member allows you to
commit to being a team player. This includes good
communication, willingness to work with others, and
inviting personality.
PUNISHMENTS
Use when punishing players. If you believe a player
has broken a rule, and it is not listed here, please
message someone on the Management Team to help
resolve the issue. Also, staffs are REQUIRED to
present proof before punishing someone.
~ CHAT PUNISHMENTS ~
All chat-related punishments

RULE 1st 2nd 3rd 4th


BROKEN OFFENSE OFFENSE OFFENSE
OFFENSE

Excessive Caps Mute – Mute –


Warn Warn 30 minutes 2 hours

Chat Spam Mute – Mute –


Warn Warn 1 hour 24 hours

Promoting Mute – Mute –


Spam Warn Warn 1 hour 24 hours

Hackusations Mute – Mute –


Warn Warn 15 mins. 1 hour
Advertising Ban – Ban – IP Ban - N/A
Permanent Permanent (Buy Permanent
(Can Appeal) Unban)

Light Warn Mute – Mute – Mute –


Advertising 1 hour 24 hours 7 days

Bypassing Chat Warn Mute – Mute – Mute –


Filter 1 hour 3 hours 24 hours

Server Hate Warn Mute – Mute – Mute –


1 hour 24 hours 7 days
~ CHAT PUNISHMENTS ~
All chat-related punishments

RULE 1st 2nd 3rd 4th


BROKEN OFFENSE OFFENSE OFFENSE
OFFENSE
Staff/ Player Mute – Ban – Ban –
Disrespect Warn 1 hour 1 day 7 days
Miscellaneous Ban – Ban – IP Ban - N/A
Links (Unsafe) Permanent Permanent (Buy Permanent
(Can Unban)
Appeal)
Impersonation of Mute – Ban – Ban –
Staff Warn 3 hours 3 hours Permanent (Can
Appeal)
Lying (to staff) Mute – Mute – Ban – Ban –
1 day 7 days 3 days 10 days
Derogatory / Racial Mute – Ban – Ban – Ban –
Stuffs 12 hours 1 day 3 days 7 days

Leaking Someone’s Ban – Ban – IP Ban - N/A


Personal Information Permanent Permanent (Buy Permanent
(Can Unban)
Appeal)
~ IN-GAME PUNISHMENTS ~
All game-related punishments

RULE 1st 2nd 3rd 4th


BROKEN OFFENS OFFENSE
OFFENSE
OFFENSE
E
Hacking Ban – Ban – Ban – Ban –
Permanent Permanent Permanent Permanent
(Can (Buy Unban) (Buy Unban)
Appeal)
Bug Abuse Ban – Ban – Ban - N/A
Permanent Permanent Permanent
(Can (Buy Unban)
Appeal)
Abuse of Warn Remove Loose Donor N/A
Donor Perks Abused Rank
Perm.
Punishment Ban – Ban – Ban - N/A
Evading Permanent Permanent Permanent
(Can (Buy Unban)
Appeal)
Inappropriate Ban – Ban – Ban – Ban -
Structures 1 day 7 days Permanent Permanent
(Can Appeal)

Alternative IP Ban - IP Ban - Ban - N/A


Accounts (up to Permanent Permanent Permanent
2 accounts only) (Can (Buy
Appeal)
Unban)
~ IN-GAME PUNISHMENTS ~
All game-related punishments

RULE 1st 2nd 3rd 4th


BROKEN OFFENS OFFENSE
OFFENSE
OFFENSE
E
Griefing Ban – Ban – Ban – N/A
Permanent Permanent Permanent
(Can (Buy Unban)
Appeal)
Bypass AFK Ban – Ban – Ban – Ban –
1 day 7 days Permanent Permanent
(Can Appeal) (Buy Unban)
~ OTHER PUNISHMENTS ~
All other punishments

RULE 1st 2nd 3rd 4th


BROKEN OFFENSE OFFENSE
OFFENS
OFFENSE
E
Scamming Ban – N/A N/A N/A
(IRL) Permanent

Cyber Attacks Ban – Ban – N/A N/A


and Threats Permanent Permanent
(Buy Unban)
Staff Abuse / Ban – N/A N/A N/A
Treason Permanent
~ DISCORD PUNISHMENTS ~
All discord-related punishments. Please be noted that
the Discord Community Standards are still being
implemented together with our own server rules.

RULE 1st 2nd 3rd OFFENSE 4th


BROKEN OFFENSE OFFENSE OFFENSE
Chat Spam Warn Mute – Mute – Mute –
1 hour 24 hours 7 days

Advertisement Ban – Ban – N/A N/A


Permanent Permanent
(Can Appeal)
Links not Mute – 24 Ban – Ban – Ban –
approved hours 1 day 7 days Permanent
(Can Appeal)

Server Hate Mute – Ban – Ban – Ban –


24 hours 1 day 7 days Permanent
(Can Appeal)

Multiple Posts in Warn Mute – Mute – Mute –


Succession 1 hour 24 hours 7 days
Tagging Staff Warn Mute – Mute – Mute –
Repeatedly 1 hour 24 hours 7 days
~ DISCORD PUNISHMENTS ~
All discord-related punishments
RULE 1st 2nd 3rd OFFENSE 4th
BROKEN OFFENSE OFFENSE OFFENSE
Using Alternative Kick – Ban – ALL Ban – Permanent N/A
Accounts to Abuse ALL accounts accounts
(Can
Appeal)
Inappropriate Warn Mute – 1 Kick Ban –
Nicknames hour Permanent
(remove (Can Appeal)
nickname)
~ STAFF UPDATES ~
Staff Numbers, Ranks, Playtime

USERNAME COMMENTS RANK

devphire Manager
MRWUTCHAMACALIT Developer

MrVibe
TiRkAnAhT Admin
Livvy4567 Admin
Passador Admin
francis13315 Admin
~ STAFF COMMANDS ~
These are the commands that you will acquire in the
position you’re placed in by the Management Team. Please
take note of all thee commands as they are expected to be
known without looking back at this form.
~ STAFF ROLES ~
These are staff roles and positions. They are designed
to keep the team moving strong at all times and MUST
be treated the way they are described below.

Helper
First line of defense against hackers and rule breakers.
Helpers are the most important role on the staff team. The
Helper role is to set the best example of the team and
should be treated as the most important staff member.
Helpers are to be online the most and to be actively asking
players if they are in any need of help. Helpers are also
here to give the general idea of how the server works.
(Required amount of time to be promoted: 1 month and
active 1+ hours a day)

Moderator
Second line of defense against hackers and rule breakers.
Moderator’s roles are to log in and assist any Helpers who
may be having a bad time on the server. Also, Moderators
are to help out with large volumes of issues on the server.
Moderators are to punish anyone necessarily needed with a
permanent punishment. Moderators are also trainers to any
new Helpers and assist them if they need your help.
(Required amount of time to be promoted: 3-6 months)
~ STAFF ROLES ~
Admin
Third line of defense against hackers and rule breakers. An
Admin’s role is to make sure everything is handled on the
forums and in-game. They are granted the permission to
start accepting or denying staff applications. If you are
denying the application then you must leave a detailed
reason and what the user applying can do better next time
to improve their application. If you are accepting, leave
Dev, the Manager, the application link via Discord so she
can check it out. If she agrees then you are welcome to tag
along in the interview. Also, Admins are to help out with
large volumes of issues on the server.
(Promotions are only granted to those who can help behind
the scenes)
~ STAFF ROLES ~
The Management Team
Final line of defense against hackers and rule breakers. The
owners, developer, and manager belong to the
management team. A person from the management team’s
role is to make sure everything is running smoothly. The
management team makes sure that any updates are
announced or posted with a detailed description on the
update we are planning on releasing and or are releasing.
~ STAFF HELP ~
When dealing with an issue in-game, you need to make sure you
know how to handle every problem possible. To help ensure the
player satisfaction, you need to contact at least an Admin when
you don’t know how to do one thing. Instead of guessing, which
may get you demoted, you need to make sure you are doing
everything possible to make all players happy. The players help
contribute to the server so we need to respect them as if they are
the Owner. If you ever encounter an issue with a player calling
you abusive or a bad staff member, please report it to a higher
ranked staff member to have this all solved before the user reports
you as a bad staff member. This will help solve the issue faster
and reduce the chances of the user having you demoted.
~ BAN APPEAL HELP ~
Staff members are responsible for responding to ban appeals from
users that they reprimanded. Ban appeals allow players to provide
counter-proof or attempt to justify their innocence in a
punishment. Below are some tips & tricks as formatting for
appeals across the server.

Appeal Guidelines:
When a user has appealed their punishment, the involved staff
member is obligated to respond professionally to the appeal. If the
appeal is not in the correct format, you are to deny them with the
said reason. Staff members are required to store ban proof for at
least one month after the punishment. Appeals should be
responded to using the following format. If denied, the appeal can
be closed. If accepted, the user is to be unbanned and the appeal
closed.

Response: (Detail your reason to the counter evidence provided)


Final Verdict: (Determine if they’re innocent or should remain
banned)
~ STAFF MEETINGS ~
These Staff Meetings will be announced by the Manager
beforehand unless if it’s an emergency meeting. If you can not
make a meeting, kindly inform the Manager on discord. This
MUST be done before the meeting, if not you may be demoted, as
it is a simple task you are getting to know ahead of time.

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