Changing the Approach for

Management and Measurement

Group Members: BBA 8G
•Bushra Farhad
•Saima Khan
•Urooj Jabbar
•Maryam Amjad
Introduction:
 Rely mainly on financial measures
 Balanced Scorecard (BSC)
i. Balanced Management System of performance
ii. Balanced Measurement System of performance
iii. Leadership behaviors
iv. Financial outcomes
 Measures generated on weekly, monthly and daily basis
Steps Followed in Implementing the Approach:
1. Our team became thoroughly familiar with BSC.
2. Chairman and president familiarized themselves early on with the
concepts of balancing scorecards.
3. Explained the vision, plan to the senior team consisting of seven senior
vice-presidents.
4. Supplied each member of the senior team summary notes of our meetings
and other suggestions.
5. Director had already been using the approach to some degree and had
become an advocate for the process.
 Steps to implement the
approach
• Consult with top management for the understanding and implementation of
BSC
• Communicate with each department and project managers
• Participative decision making
• Every employees shared their ideas and suggestions
• Collective suggestion then were sent in a proper written template to the
senior management for the approval
• Each manager then developed BSC
• Called a meeting’
• Successfully implemented the BSC at all levels
Three Keys For
Successful Change

Empathy Communication

Participation