Professional Documents
Culture Documents
Marketing Management
by A N Bhattacharya, SOIL, Gurugram
WE WILL COVER….
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The Action Plan: Marketing Mix Decision – The 4 Ps
PRODUCTS SERVICES
Price
Process
Place People
Product Physical
Prom Evidence
otion
3
Value Appreciation, Resale
Potential Product Value, Rental Value
Quality of Construction,
Expected Product Parking, Connectivity, Social
Infra & vicinity
Generic/Basic
Product Room Dimensions, Unit Plan,
Floor Plan, Specifications
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Intangibility
Characteristics Inseparability
of a
‘Service’ Variability
Perishability
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PRODUCT – SERVICE BUNDLE
Mobile Telephone
Handset Car Connection Movie
100% 100%
Product Service
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PRODUC T LIFE CYCLE
VS
BRAND LIFE CYCLE
Add a Footer 7
PRODUCT
(Washing Machine)
GODREJ
LG
SAMSUNG
VIDEOCON
PHILIPS
WHIRLPOOL LLOYD
BRANDS
MIDEA
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Product Life Cycle
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RECAP OF TODAY’S TOPICS
• Marketing Mix
• Defining the ‘P’s
• Products vs Services
• Products vs Brands
• Product Life Cycle (PLC)
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