BSBWOR502 - Presentation Week 1

BSBWOR502 Lead and Manage
Team Effectiveness
Week 1
greenwichcollege.edu.au
TOPICS
• Understanding team structure and
dynamics
• Establishing strategies, goals and
objectives
• Establishing roles and
responsibilities
LEARNING • Explain team structure
OBJECTIVES • Explain how team dynamics affect
teams
• Establish strategies, goals and
objectives for the team
• Determine and assign roles and
responsibilities
• Define team behaviours
What is a team?
A team is a group of people who work
together and are committed to a common
purpose or goal.
What can an effective team do?
An effective team can:
• solve problems more effectively

• tackle bigger and more complex issues
• create a sense of wellbeing and purpose
• make better use of resources
• facilitate work flexibility.
Team purpose and high performance correlation
• In order to operate effectively, a team and its team members need to have a
clear picture of why the team exists and how it contributes to reaching
organisational goals and objectives.
In order to get a better understanding on team cohesion, watch the following

video at:
https://www.youtube.com/watch?v=VvwuH5sQ77o
High performing teams:
When looking at high performing teams we can see:
• team members working together to meet the same clearly defined goal.
• team members depending on each other to get the job done and who are
mutually accountable for the end result.
Types of work teams
• management teams
• problem-solving teams
• multi-skilled
or multifunctional teams
• project teams
• self-managed teams
• virtual teams
Three main types of work teams:

https://www.youtube.com/watch?v=rrV0DQA6DvE
Team Skills
In order to work in a team, people need to develop specific team skills such
as:
• communication
• conflict resolution
• group decision making
• problem solving
• time management.
Stages of team development
The final stage of team development is adjourning which addresses the

break-up of a team after a project has been completed.
Building a team: factors
Effective communication techniques and understanding the way a team grows
and develops are important for turning a group of people into a team.
This also depends on

other factors including:
• team size
• time spent together
• past successes.
Team motivation
Theory X and Theory Y -McGregor
Theory X Theory Y
• assumes that employees are • assumes that employees are happy to
work, are self-motivated and creative,
naturally unmotivated and
and enjoy working with greater
dislike working
responsibility.
• encourages an authoritarian • encourages a participative style of
style of management. management
It assumes that workers:
• have to be controlled, forced, It assumes that workers:
and threatened to deliver • Take responsibility and are motivated
what's needed. to fulfil the goals they are given.
• Seek and accept responsibility and do
• Need to be supervised at
not need much direction.
every step, with controls put in
• Consider work as a natural part of life
place.
and solve work problems
imaginatively.
Herzberg’s 2 factor theory
Factors for Satisfaction Factors for Dissatisfaction
• Company policies
• Achievement
• Supervision
• Recognition • Relationship with supervisor
• The work itself and peers
• Responsibility • Work conditions
• Salary
• Advancement
• Status
• Growth • Security
Step One: Eliminate Job Dissatisfaction
Herzberg called the causes of dissatisfaction "hygiene factors." To get rid of
them, you need to:
• Fix poor and obstructive company policies.

• Provide effective, supportive and non-intrusive supervision.
• Create and support a culture of respect and dignity for all team members.
• Ensure that wages are competitive.
• Build job status by providing meaningful work for all positions.
• Provide job security.
Step Two: Create Conditions for Job
Satisfaction
To create satisfaction, you need to address the motivating factors associated with work. He
called this "job enrichment."
Things to consider include:

• Providing opportunities for achievement.
• Recognizing people's contributions.
• Creating work that is rewarding and that matches people's skills and abilities.
• Giving as much responsibility to each team member as possible.
• Providing opportunities to advance in the company through internal promotions.
• Offering training and development opportunities, so that people can pursue the positions
they want within the company.
Force field theory (Lewin)
Expectancy theory (Vroom)
Goal theory (Locke)
Organisational strategies, goals, objectives:
flow
S.M.A.R.T goals
• Specific
• Measurable
• Achievable
• Relevant
• Time referenced.
https://www.youtube.com/watch?v=0Mi9_XEXQqc
Team roles
SWOT analysis
• As a team leader you will need to know the strengths and weaknesses of
each team member.
• You will need to know the opportunities that exist for each team member to
enhance their skills.
• You will need to be able to identify any
barriers or threats to a member’s
development and/or ability to do
their job.
What is a skills matrix?
Key performance indicators
Indicators that measure a team performance are usually linked to the
following:
• budgets and spending • employee turnover
• absenteeism • safety
• wastage • disruptions/downtime
• time taken • employee morale
Team leader’s accountabilities
• Build an effective team
• Ensure the team remains

effective and maintains a
consistent level of
performance
DISCUSSION
How would you create your

ideal team?
CONCLUSION
QUESTIONS AND
RECAP
Disclaimer
Icons and images in this document sourced and purchased from:

www.dreamstime.com/, sourced via google search as ‘labelled for
reuse with modifications’ or sourced from www.pixabay.com
under a CC0 Creative Common license (free for commercial use
and no attribution required).

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BSBWOR502 Lead and Manage

• solve problems more effectively

In order to get a better understanding on team cohesion, watch the following

Three main types of work teams:

The final stage of team development is adjourning which addresses the

This also depends on

• Fix poor and obstructive company policies.

Things to consider include:

• budgets and spending • employee turnover

• time taken • employee morale

• Ensure the team remains

How would you create your

Icons and images in this document sourced and purchased from:

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