Professional Documents
Culture Documents
Closed questions
• What´s new?
• It´s been a while!
Conversation and courtesy
•You got it
• No worries
•I´m glad to help
• My pleasure
Other ways of saying… YES
• Why not? • Of course
• Sure! • Go ahead
• Yeah! • Be my guest
• Definitely
• Without a doubt
• Absolutely
•No problem
Other ways of saying… NO
• Not right now •I´m afraid I can´t
• Definitely not
• No thanks
•No way
Other ways of saying… SORRY
• Sorry about that! • I owe you an apology