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  • Unit 3 - Principles of Business Communication and Information - Presentation NS

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    Naveena
    28 views11 pages
    The document outlines the process for producing and distributing clinic letters at a hospital. It discusses the purpose of clinic letters which is to improve patient care and safety by providing complete and accurate records of appointments. It then explains the different levels of healthcare services and the clinical input process which involves clinicians dictating letters, approving transcriptions, and making amendments. Finally, it details the administrative process for distributing the letters using a dictation software system and sending them to recipients via email, post, or appending them to patient documents.

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    The document outlines the process for producing and distributing clinic letters at a hospital. It discusses the purpose of clinic letters which is to improve patient care and safety by providing complete and accurate records of appointments. It then explains the different levels of healthcare services and the clinical input process which involves clinicians dictating letters, approving transcriptions, and making amendments. Finally, it details the administrative process for distributing the letters using a dictation software system and sending them to recipients via email, post, or appending them to patient documents.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    28 views11 pages

    Unit 3 - Principles of Business Communication and Information - Presentation NS

    Uploaded by

    Naveena
    The document outlines the process for producing and distributing clinic letters at a hospital. It discusses the purpose of clinic letters which is to improve patient care and safety by providing complete and accurate records of appointments. It then explains the different levels of healthcare services and the clinical input process which involves clinicians dictating letters, approving transcriptions, and making amendments. Finally, it details the administrative process for distributing the letters using a dictation software system and sending them to recipients via email, post, or appending them to patient documents.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 11

    Process for Producing and

    Distributing Clinic Letters

    Naveena M Satter
    Patient Pathway Coordinator – Paediatrics
    531636
    Order of Slides

    1. Purpose of Clinic Letters


    2. Healthcare Services
    a. Primary Care
    b. Secondary Care
    c. Tertiary Care
    3. Clinical Input
    4. Admin Process
    5. Questions

    Naveena M Satter
    Patient Pathway Coordinator – Paediatrics
    531636 2
    1. Purpose of Clinic Letters
     To Improve patient care

     To Improve Patient Safety by providing a complete and accurate record of


    appointments

     To provide this information in a timely manner to be followed up by the


    recipient

    Naveena M Satter
    Patient Pathway Coordinator – Paediatrics
    531636 3
    2. Healthcare Services

    a. Primary Care b. Secondary Care c. Tertiary Care


    • GP • Hospital • Highly Specialised
    • Dentist • Community Care Treatment
    • Optician • Urgent/Emergency • Transplants
    • Pharmacy Care • Secure Mental Health
    • Elective Procedures Services

    Clinic Letter

    Naveena M Satter
    Patient Pathway Coordinator – Paediatrics
    531636 4
    3. Clinical Input

    Outpatient Appointment

    Dictate.IT

    Clinician Approval

    Admin

    Naveena M Satter
    Patient Pathway Coordinator – Paediatrics
    531636 5
    4. Admin Process

    Dictate.IT

    Clinician Approval

    Amendments

    Distribute

    Naveena M Satter
    Patient Pathway Coordinator – Paediatrics
    531636 6
    4a. Dictate.IT

    Clinical Productivity

    Cost Effective

    Faster Processing

    Integrative

    Naveena M Satter
    Patient Pathway Coordinator – Paediatrics
    531636 7
    4b. Clinician Approval

    Dictation

    Transcription

    Clinical Approval

    Admin Input

    Naveena M Satter
    Patient Pathway Coordinator – Paediatrics
    531636 8
    4c. Amendments

    Spelling & Punctuation

    Grammar

    Structure

    Patient Details

    Naveena M Satter
    Patient Pathway Coordinator – Paediatrics
    531636 9
    4d. Distribute

    Recipients

    Email

    Post

    Append Document

    Naveena M Satter
    Patient Pathway Coordinator – Paediatrics
    531636 10
    Questions?

    11

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