Project Report

Group Members
Abdul Saboor (17-ARID-5767)

Ali Hassan (17-ARID-5676)

Evaluation & Improvements in ATM UI Yasir Latif (17-ARID-5736)

Yasir Ali (17-ARID-5735)

Submitted To: MS. Shahida

Department Computer Science Barani Institute of Sciences Sahiwal

 Abstract
The ATM connotes as Automated Teller Machine or Cash Machine. This
machine has earned its currency on a larger scale in our modern society.
However, unfortunately, most users have met bad experiences. For
instance, reinserting the ATM card to continue to other transaction, slow
transactions and navigation menu options are not allied that create
complexity for users and this is because of its outdated design and user
interface. In this paper, we investigate some existing Pakistani bank ATM
navigation menus and propose the 'Pak ATM' as a new approach.
 INTRODUCTION
Information and communication technology (ICT) are
renowned for its dynamic perspectives (i.e. tale-
communication, internet services, financial industry etc.) and
automated services are part of ICT. In financial industry,
automated teller machines (ATM) are widespread and well
known to all.
 INTRODUCTION
In this era of advancements, various terms and titles are specified for ATM
machines including ATM, and cash dispenser. The Automated teller machine is the
mixture of electronic computer and telecom device that are used in banks,
financial insurance and other type of financial industries. Now, the customer
priority is security. It is an efficient and error free communicative method to access
customer’s account. The ATM is an automatic service workstation. It accepts fixed
instructions and repossesses them in cash form. Most of ATM's have additional
banking facilities and features for users like balance inquiry, bill paying etc. Beside
these features, ATM can work by putting the ATM bank card and machine will only
accept the cash cards/credit cards into its card reader slot.
Objective of the Study
The main purpose of this research is to improve the ATM Navigation menu
systems. This can be accomplished through the Keystroke level modelling (KLM).
Besides, the researcher will investigate various other existing Pakistani ATM
systems and associated problems such as users have to reinsert their ATM cards to
continue other transactions etc. Issues like slow transactions and ATM interfaces
problems will be considered and their sound solutions will be suggested. The ATM
menu design is most imperative and more complicated task. The researcher will
attempt to improve the menu design and add some new features to make ATMs
more users friendly.
Problem Statement
Most of the Current Atm users are novice. Layout or interface
of ATM is not Friendly. So, they press the unfamiliar menu
Buttons, and don’t know how to come back in main menu.

Goal Statement
We intent to work with the user and ask them how they
would expect to see an ATM Works. We want to create the
most user friendly and high quality Atm layout that would
be useable to the public.
 Survey Report
Survey Questions
1.How our design good or bad?
2.What would you expected do from our
interface, is improvement need or not?
3.Does the Interface is helpful or not?

We conduct an interview of 110 persons

 Answer 1
 In 110 persons the 70% people give review that the Design
is Good.
 And 20% people give review that the Design is Normal.
 And 10% people give review that the Design is bad.
 Answer 2
 55% people said that there is no need to be Improvement.
 30% people said that There is Need to be Color Scheming
Improvement.
 15% people said that There is Native language barrier.
 Answer 3
 90% people said Your interface is very helpful in Future.
 10% people said your interface is not helpful.
New Design and
Development
Working
The FIG NO 1 first design on the screen is. SHOW Press enter with English ang
enter with Urdu When we press the button, then show the FIG NO 2. Is shown in
the text that shows that you insert your card and enter the PIN number of this
account. When we enter the pin right, we see the main menu in Fig NO 3. If we
want to check the balance then we press the check balance and then we have
seen Fig NO 4. to check the balance.
If we need to withdraw money then click on withdraw button and show Fig NO 5.
and we enter amount and press enter that show Fig NO 6. for confirm withdraw.
at the last when we confirm the statement we shown the thank you window as
Fig NO 7. if our work is done then we press print reception and leave the ATM
machine.
IF our work is left press Main Manu button and done the work.
 Evaluation Plan of the Interface
Urdu and English are Pakistan's official languages. All
government documents, many street signs, many
shop signs, business contracts and other activities
use English. The language of the courts is also
English.

But
English is difficult for big number of Pakistani people.
 Evaluation Plan of the Interface

That’s why we decided to make an ATM

machine with English and Urdu Languages. It is
very useful idea for those people that cannot
know about English.
In the survey, we asked a lot of people, "Should
an ATM machine be in English or English and
Urdu?
The 80% of peoples said that English and Urdu
languages better for ATM machine because
many peoples are not Known about the usage of
English ATM machine.
 Conclusion

On the basis of the evaluation tests we performed on

different Interface models (both pre-existing and self-
developed), we can safely conclude that the pre-existing
models are not friendly for illiterate people. The developed
models are better not only for the illiterate people but also
time saving for the general users.
 Inferences about the already existing model

 In the present age most ATM machines are separate Key pad
 Most of ATM machines support only English
 Lower visibility of ATM screens due to high sun light. Sometime a novice user
inserts wrong side of ATM Card which is the common problem.
 Some ATM machine menu selections are not set correctly with their
corresponding buttons.
 Some ATM users find it difficult to understand the ATM instructions and how to
execute them.
 ATM user are facing difficulties to understand the ATM machine because they
do not know how to operate it.
 Improvements suggested on the existing interfaces

 In the present age most ATM machines are separate Key

pad we put the key pad in the touch screen.
 Most of ATM machines support only English but we
integrate Urdu in the machine.
 Text Spacing of ATM interface is good. Everyone easily
understands and operate it.
 Menu Button are Separated by given Spacing.