Professional Documents
Culture Documents
1. Define Ownership
a) Name the lead
b) Give ownership for the end goal
c) Stretch the role
2. Invest resources
a) Teach and Coach
b) Provide back-up
The Know-it-
1. allthey know
Tell what
2. Test what you know
3. Tell people how to do their jobs
3. Generate Belief
Helicopter down
Lay-out a path
Co-create the plan
Orchestrate and early win
1. Create Space
Release others by restraining yourself
Shift the ratio of listening to talking
Operate with consistency
Level the playing field