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Customer service involves providing attention, assistance, and professional help to customers. Understanding the customer is the first stage of excellent service. Customer service is important because it allows businesses to understand customers and satisfy their needs.

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Customer Service

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Perry Amatorio Delos Reyes Jr.

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Customer Service

What is Service?

• Service can be attention,

assistance and professional
help given to the customer.

• The first stage of excellent

service involves understanding
one’s customer.
How do I view
Customer Service?

• Customer Service – Is it really

important? why or why not?

• My reaction to the statement:

The customer is always right.”

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