HEALTH AND SAFETY 

OF OUR
EMPLOYEES IS OUR NUMBER 1 PRIORITY Contact Us

• Performing enhanced cleaning and

PT685, Jalan Perusahaan 3,
disinfection
Kawasan Perusahaan Parit Buntar,

• Providing guidance on screening and

testing
• Consideration of protections for workers
at higher risk for severe illness through
34200 Parit Buntar, Perak, Malaysia.
SOP FOR COVID-19 SAFE@WORK FOR
HARTA PACKAGING INDUSTRIES (PERAK)
Tel : 605 - 716 6778 (Ext 281)
SDN.BHD AND ITS RELATED SERVICES
SECTOR
Fax : 605 - 716 8778 

supportive policies and practices (A Me mb er o f Oji Pa p er Gro u p )

• Identification of a combination of
measures that will limit the spread of
COVID-19 in the workplace, in line with
the principles of the hierarchy of controls.
Objectives
The COVID-19 pandemic has challenged the
healthcare capacity of many countries including
Malaysia. In Malaysia, this has impacted the
business community where 29.3% of clusters
originated from the manufacturing sector
between 23 September 2020 and 18 February
2021. Hence, there is an urgent need to
implement an action plan to secure safe
working and living environment for workers in
the manufacturing sector. Thus, Harta
Packaging Industries (Perak) Sdn.Bhd would
implement:

i. This SOP should be read together with the General SOPs

for MCO; and

ii. The implementation of this SOP is strongly advocated.

CONTENTS
1. Preventive Measures:

• Workplace

• Health Screening

2. Case Management

• Accommodation

• Workers Transportation

• Monitoring Mechanism
MANUFACTURING
SECTOR AND ITS RELATED
SERVICES
ENCOMPASSES:
• Manufacturing and its Related Services
PROHIBITED ACTIVITIES:
• Refer to the items in the List of Prohibited Activities.
• Operations in MCO, EMCO and RMCO areas.
STANDING ORDERS:
• Regulation 15 P.U. (A) 8/2021
• Subject to the regulations in the SOP announced by
MKN pertaining to MCO, CMCO and RMCO.
• Subject to existing regulations issued by Local
Authorities.
• COVID-19 Management Guidelines in Malaysia
No.5/2020 (Latest Update on 03 February 2021):
http://covid19.moh.gov.my/garispanduan/garis-panduan-
kkm. Manufacturing and its Related Services
PREVENTIVE MEASURES
Operational Hours: Normal Customer Service Hours: Workforce Capacity:
Normal Normal
ACTIVITY AND PROTOCOL – WORKPLACE
Action Brief Description
1. Preparedness and Emergency • Companies need to establish a Preparedness and Emergency Response Team
Response Team – PERT (PERT) or use existing PERT for the preparation and implementation of emergency
case management procedures (if there is an infection or investigation of COVID-19
infection). The PERT members can be selected from the Safety and Health
Committee and the team is responsible:
✓ to ensure compliance with the SOPs set by the National Security Council (MKN);
✓ to coordinate COVID-19 pandemic prevention measures in the workplace; and
✓ to fully implement Safe@Work.
• Company should appoint a contact person/team leader in managing the PERT.
• Companies must ensure full health screening if deemed necessary and all costs of
the COVID-19 tests are to be borne by the employers; and
• This implementation must be in accordance with the Regulations under Act 342 of
the Ministry of Health.
2. Disease prevention protocol &
restrictions
3. Briefing to the workers on COVID-
19 disease and preventive measures
4. Physical distancing and employee
health safety procedures
5. Ethics in public areas in factories/
premises
6. Self Protection
• Employers need to provide a workplace protocol that covers disease control and
prevention of infection transmission according to standards set by the Ministry of
Health Malaysia - Annex 25: COVID-19: MANAGEMENT GUIDELINES FOR
WORKPLACES http://covid-19.moh.gov.my/garispanduan/garis-panduan-kkm.
• Companies need to provide scheduled daily briefings to workers regarding COVID-
19 disease and preventive measures. • The officer in charge of employee
accommodation, quarantine for confirmed positive cases and close contacts should be
briefed on the quarantine procedures.
Face mask is mandatory for all employees in the work area at all times. • Ensure that
the guidelines of best practices on physical distancing are adhered to, such as one (1)
meter distance marking on the floor, tables and chairs, especially in areas such as
production floor, cafeterias, meeting room, prayer room, multipurpose hall, smoking
area, toilet and other common areas.
• In prayer rooms and places of worship in the premises, the practice of one (1) meter
physical distancing and the use of face masks and own prayer mats by the individuals
(if applicable) should be made compulsory.
• Canteens/cafeterias are allowed to operate on premises with the practice of one (1)
meter physical distancing.
• Meal breaks should be implemented in stages depending on the suitability set by the
company to avoid congestion
• Employers MUST provide adequate face masks and hand sanitizers to all
employees.
7. Employee Monitoring by the • Monitor workers movement from residence i.e. Centralised Labor Quarters (CLQ),
PERT hostels and workers quarters to workplace.

• Implement awareness programs - Plantwide Employee Communication (posters, emails,

social media etc.).

• The use of MySejahtera is compulsory (for the period of MCO, CMCO, RMCO). The
employer may establish a smart (digital) approach such as wearable devices/dongle
equipped with a real time contact tracing system for employee monitoring based on the
device’s GPS tracking information including user’s gender and nationality etc. All the
data should be shared with MOH, when necessary.

• Perform daily monitoring (temperature and symptoms) of employees according to SOP.

• Avoid 3C’s (confined spaces, crowded places and close conversation).

• Ensure 3W’s practice (wash hands, wear mask and warn others to adhere to SOP).

• Conduct daily internal audit of COVID-19 SOP compliance.

• Establish a Whistle-blowing System among employees to report SOP non-compliance.

8. Premises cleaning & • The process of cleaning and disinfection should be carried out minimum three (3) times
disinfection a day in common areas and frequently touched areas, such as: - lobby, elevator buttons,
cafeterias, meeting room, prayer room and places of worship, indoor recreation center,
designated smoking area, toilet and garbage bins, doorknobs, etc.

• The company must carry out cleaning and disinfection at the factory/premises each time
before any shift or operation begins.

• The company must provide hand sanitizer at the entrance, all public areas and other
places frequented by employees in the factory/premises/accommodation provided by the
company.

• Employers must bear all costs of cleaning and disinfection.

Operational Hours: Normal
ACTIVITY AND PROTOCOL – HEALTH SCREENING
Action
1. Health Screening
2. Targeted Screening (Probe survey
based on risk assessment as advised by
PKD)
3. Health Report (on employee in
workplace and accommodation
provided by the company)
Customer Service Hours: Workforce Capacity:
Normal Normal
Brief Description
• Place thermal scanner and/or handheld infrared thermometer at the entrance of work
place and accommodation.
• Employees with body temperature above 37.5°C and/or show symptoms such as
fever, cough, sore throat or shortness of breath are not allowed to work or enter the
premises
• Employers should carry out targeted screening as and when necessary.
• RTK-Antigen/PCR Tests can be done in private clinics that have been registered
with the Public Health Laboratory Information System (SIMKA).
• Screening by probe survey can be carried out through consultation with nearby
PKD.
• Employees with body temperature above 37.5°C and/or show any symptoms such
as fever, cough, sore throat or shortness of breath should be referred to the Company
Panel Clinic or Health Clinic registered with MOH
 CASE MANAGEMENT
Operational Hours: Normal Customer Service Hours: Workforce Capacity:
Normal Normal

ACTIVITY AND PROTOCOL – CASE MANAGEMENT

Action Brief Description

1. Health Screening • Employer must submit the list of positive cases and close contacts to the nearest
PKD in accordance with Section 11(1) of Act 342. The positive cases must update
PKD individually using the MySejahtera application.

• An officer (managerial level) from PERT should be appointed to manage all

quarantine-related matters and identification of close contacts. The officer must
provide necessary report to PKD, when required.

• All positive cases must be assessed by PKD or a private clinic authorised by MOH
who will conduct assessment and advice on where the case may be managed.

• While waiting for further action from the PKD; – The employer MUST direct all
employees who are positive to carry out quarantine at a dedicated quarantine place
subject to prior discussion and confirmation by PKD; and – It is employers’
responsibility to isolate the workers and provide them with wristbands to differentiate
from other workers.

• The dedicated quarantine place for positive cases must be strictly controlled and no
unauthorised entry or exit is allowed except with the permission of PKD.

• Employers have to bear all costs and provide adequate food and other basic
necessities.

• All quarantined positive cases should update their health status on a daily basis
through MySejahtera application.

• Positive cases in dedicated quarantine places who develop severe symptoms should
be referred to the nearest Clinic/Government Hospital/Private Hospital (authorised by
MOH).

• Employees discharged from hospital/PKD after treatment can return to work

immediately
2. Close Contact Cases
– Malaysians Close Contact
Definition:
▪ Health care associated exposure,
including working with health care
workers infected with COVID-19,
visiting patients or staying in the same
close environment of a 2019-nCoV
patient; or
▪ Working together in close proximity;
or
▪ Traveling with COVID19 patient in
any kind of conveyance; or
▪ Living in the same household as a
COVID-19 patient
3. Close Contact Cases
- Foreign Workers Close Contact
Definition:
▪ Healthcare associated exposure,
including working with healthcare
workers infected with COVID-19,
visiting patients or staying in the same
close environment of a 2019-nCoV
patient; or
▪ Working together in close proximity;
or
▪ Traveling with COVID19 patient in
any kind of conveyance; or
▪ Living in the same household as a
COVID19 patient
• PERT MUST identify close contacts immediately and inform the nearest PKD. The
use of smart system (real time contact tracing) is recommended to speed up the
process of tracking close contacts.
• All close contacts must undergo COVID-19 screening test (RT-PCR) in PKD or
private clinics authorized by MOH.
• All close contacts must be given wristbands by PKD/private clinic authorized by
MOH.
• Employers MUST instruct all close contacts to undergo quarantine:
(I) in a dedicated quarantine place under the responsibility of the employer subject
to discussion and confirmation with PKD; or
(II) at the employee's residence (however the employee will not be qualified to be
part of the Safe Work Bubble) and are not allowed to leave the residence until
released by PKD.
• While waiting for workers to be tested by PKD/private clinic authorized by MOH;
I. Employers need to provide identification to the close contacts; and
ii. Isolate workers at dedicated quarantine place which is strictly monitored and any
unauthorized entry or exit is not allowed.
• Employers have to bear all the costs and provide adequate food and other basic
necessities for the quarantine place.
• Employers MUST arrange the second COVID-19 screening test as determined by
PKD.
• PERT to remind all employees to update their health status daily through
MySejahtera application
3. Close Contact Cases - Foreign Workers Close Contact Definition:
▪ Healthcare associated exposure, including working with healthcare workers infected
with COVID-19, visiting patients or staying in the same close environment of a
2019-nCoV patient; or
▪ Working together in close proximity; or
▪ Traveling with COVID19 patient in any kind of conveyance; or
▪ Living in the same household as a COVID19 patient
4. Safe Work Bubble • Safe Work Bubble is the isolation of a group of close contact workers from positive
workers in hostels and factories.
The purpose of this safe work bubble is to allow close contact workers to continue
working in the factory. Each bubble has its own identification such as different color
uniforms or any other identification deemed appropriate by the employer.

• Employers can create a "Safe Work Bubble" for close contacts when there is a
positive case according to the following criteria:

(a) Dedicated quarantine place is provided to avoid mixing with the local
community;

(b) Subject to PKD’s confirmation, dedicated quarantine places can be provided at:

- hostels and centralized labor quarters (CLQ) located within the factory site; or

- special premises/hotels.

(c) COVID-19 screening test for all close contact employees is carried out by PKD or
private clinics authorized by MOH.

(d) Employers MUST arrange the second COVID-19 screening test as determined by
PKD.

(e) Provide special transportation for employees in the Safe Work Bubble to and from
work.

(f) Provide all basic necessities (food, drinks, personal care) in the "Bubble“

5. Temporary closure of premises • The premise will be closed for cleaning and disinfection as per PKD’s instructions.

• Upon cleaning and disinfection, the employer must inform PKD for inspection and
reopening of the premises.
 EMPLOYEE ACCOMMODATION
Operational Hours: Normal
ACTIVITY AND PROTOCOL – EMPLOYEE ACCOMODATION
1. Employee accommodation (on
premises and employee
accommodation provided by the
company)
2. Accommodation according to teams
determined by employer
Customer Service Hours: Workforce Capacity:
Normal Normal
• Comply with the Minimum Standards of Housing and Amenities (Amendment) Act
2019 (Act 446).
• Physical distancing should be carried out in sleeping area, smoking area, shower
area, prayer rooms, place of worship, dining room and others.
• The cleaning and disinfection process should be done daily according to the
schedule set by the employer.
• Assignment of security guards with CCTV installation for common areas in
workers' dormitories
• Form separate teams among employees.
• Cross over of employees between teams in the accommodation and workplace is
not allowed.
• Separate basic amenities i.e. toilet and kitchen for each team.
• Appoint a member of the PERT as the supervisor in each hostel to monitor SOP
compliance.
 TRANSPORTATION

Operational Hours: Normal Customer Service Hours: Workforce Capacity:

Normal Normal

ACTIVITY AND PROTOCOL – TRANSPORTATION

1. Workers Transportation • Full capacity with mandatory use of face masks at all time.

• Workers transportation provided by the company needs to be disinfected every time

after use.

• Private vehicles are encouraged to be disinfected by employees accordingly

 MONITORING

Operational Hours: Normal Customer Service Hours: Workforce Capacity:

Normal Normal

ACTIVITY AND PROTOCOL– MONITORING

1. MySejahtera Application • Employees need to download and register the MySejahtera application into their
mobile phones for close contact tracing.

• Premises owners MUST register and provide the QR code of the MySejahtera
application for use by employees, customers and visitors entering the premises.

• Ensure all employees, customers and visitors use the MySejahtera application and
scan the QR code (provided by the employer) upon entering the premises.

• PERT to remind all employees to update their health status daily through
MySejahtera application.

• The use of MySejahtera application at areas with internet access is COMPULSORY.

• Exceptions are given for areas that do not have internet access.
SCENARIO