Professional Documents
Culture Documents
DD-MMM-YYYY
QMS Management Review
Agenda - Inputs
# Agenda Item AS9100 AS13100
1 Meeting Purpose
2 the status of actions from previous management reviews R
3 changes in external and internal issues that are relevant to the quality management system R
4 customer satisfaction and feedback from relevant interested parties R
5 the extent to which quality objectives have been met R
6 process performance and conformity of products and services R
7 nonconformities and corrective actions R
8 monitoring and measurement results R
9 audit results R
10 the performance of external providers R
11 on-time delivery performance R
12 the adequacy of resources R
13 the effectiveness of actions taken to address risks and opportunities R
14 opportunities for improvement R
15 recommendations for improvement R
16 Cost of non-quality R
17 Manufacturing / Assembly Right First Time R
18 Customer scorecards (where available) R
19 Human Factors reporting R
2
QMS Management Review
Agenda - Outputs
# Agenda Item AS9100 AS13100
20 opportunities for improvement R
21 any need for changes to the quality management system R
22 resource needs R
23 risks identified R
24 Plans to recover customer performance levels R
25 AOB
3
QMS Management Review - Inputs
1. Meeting Purpose
The purpose of the meeting is to:-
1.Review and analyse the quality management system performance (core processes and
objectives)
2.Identify areas where action could be cost effectively applied to improve performance
3.Review the continuing suitability and effectiveness of the quality policy
The inputs to this review are detailed in the agenda, the output of the review is that the
management of the business will make decisions on the following:-
4.Improvements to the effectiveness of the quality management system & processes
5.Improvement to product related to customer requirements
6.Resource needs
4
QMS Management Review - Inputs
2. Status of actions from previous management reviews
Ref Action Owner Comp Date Status Comment
5
QMS Management Review - Inputs
2. Status of actions from previous management reviews
Prior year Management Review presentation Prior year Management Review meeting minutes
6
QMS Management Review - Inputs
3. Changes in external and internal issues that are relevant to the QMS
• Add commentary
7
QMS Management Review – Inputs
4. Customer satisfaction and feedback from relevant interested parties
• Add commentary
8
QMS Management Review - Inputs
5. The extent to which quality objectives have been met
• Add commentary
9
QMS Management Review – Inputs
6. Process performance and conformity of products and services
• Add commentary
10
QMS Management Review - Inputs
7. Non-conformities and corrective actions
• Add commentary
11
QMS Management Review - Inputs
8. Monitoring and measurement results
• Add commentary
12
QMS Management Review - Inputs
9. Audit Results
• Customer Audits
• Add text summarising the audits completed
• External Audits (Regulatory, Certifying Body, other)
Data should reflect the Annual Audit
• Add text summarising the audits completed
report
• Internal Audits
• Add text summarising the audits completed Or the business at this slide could copy
• Supplier Audits an image of the annual audit report
• Add text summarising the audits completed
13
QMS Management Review - Inputs
9. Audit Results - Findings
• Add commentary
14
QMS Management Review - Inputs
10. The performance of external providers
• Add commentary
15
QMS Management Review - Inputs
11. On-time delivery performance
• Add commentary
16
QMS Management Review - Inputs
12. The adequacy of resources
• Add commentary
17
QMS Management Review - Inputs
13. Effectiveness of actions taken to address risks and opportunities
• Add commentary
18
QMS Management Review - Inputs
14. Opportunities for improvement
• Add commentary
19
QMS Management Review - Inputs
15. Recommendations for improvement
• Add commentary
20
QMS Management Review - Inputs
16. Cost of non-quality
• Add commentary
21
QMS Management Review - Inputs
17. Manufacturing / Assembly Right First Time
• Add commentary
22
QMS Management Review - Inputs
18. Customer scorecards
• Add commentary
23
QMS Management Review - Inputs
19. Human Factors reporting
• Add commentary
24
QMS Management Review - Outputs
20. Opportunities for improvement
• Add commentary
25
QMS Management Review - Outputs
21. Any need for changes to the quality management system
• Add commentary
26
QMS Management Review - Outputs
22. Resource needs
• Add commentary
27
QMS Management Review - Outputs
23. Risks identified
• Add commentary
28
QMS Management Review - Outputs
24. Plans to recover customer performance levels
• Add commentary
29
QMS Management Review
25. AOB
• Add commentary
30