EXECUTIVE

HOUSEKEEPER
SBE- HOTEL PLANNING AND
MANAGEMENT

-R P PREETHI
III BBA
 ORGANIZATIONAL CHART OF HOTEL HOUSEKEEPING
DEPARTMENT
EXECUTIVE
HOUSEKEEPER

ASSISTANT
EXECUTIVE
HOUSEKEEPER

LINEN/UNIFORM DESK CONTROL FLOOR PUBLIC AREA

SUPERVISOR SUPERVISOR SUPERVISOR SUPERVISOR

Linen and
Uniform Tailors Room attendant Cloak room
attendant attendant

House persons/
Trainers
Helpers

Trainers

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 EXECUTIVE HOUSEKEEPER
In hotels

An executive housekeeper, co-ordinates between

housekeeping crews to inspect assigned areas to
ensure standards are met. An executive housekeeper
manages many priorities and demands and is able to
solve problems, support staff, as well as perform the
duties of a housekeeper when required. The
Executive Housekeeper's overall responsibility is for
the cleanliness, maintenance and guest service in all
guest suites as well as the cleanliness of public areas
and crew areas.

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S K I L L S A N D A B I L I T I ES TO B E A N
E X EC U T I V E H O U S E K E E P E R
A secondary school diploma is an asset

A college diploma in tourism or business

management is an asset, as is National
Occupational Certification as a
Housekeeping Room Attendant

Professional attitude

Human resource management skills such

as recruitment and training

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Basic accounting skills

Good customer service skills

Purchasing and inventory skills is an asset

Workplace Hazardous Materials

Information System (WHIMIS) certification
is an asset and may be required.

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 SALARY OF AN
EXECUTIVE
HOUSEKEEPER
The average annual salary of an
executive housekeeper lies between
the range of $21,000 to $38,000. This
salary range may, however, change
according to the industry he or she is
working in.

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 RESPONSIBILITIES OF EXECUTIVE
HOUSEKEEPER
 Establish and/or implement operating procedures and standards

 Plan and coordinate the activities of housekeeping supervisors and their

crew

 Coordinate inspection or inspect assigned areas to ensure standards are

met

 Apply human resource management skills, such as hiring, training,

scheduling and evaluating performance

 Complete financial management tasks, such as setting and adhering to a

budget

 Handle administrative tasks

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 DUTIES OF EXECUTIVE
HOUSEKEEPER
 Organize, supervise and coordinate the work of
housekeeping staff on day- to day basis.

 Ensure excellence in housekeeping sanitation, safety,

comfort and aesthetics for hotel guests.

 Prepare duty rosters and supervise the discipline and

conduct of her staff.

 Ensure proper communication within the department

by conducting regular meeting with the staff.

 Recruit new employees and train them for the

housekeeping jobs.

 Counsel and motivate employees on various duties.

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 Maintain regular inventory and checking of
furniture, linen, uniform, equipments in the hotel.

 Evaluate employee performance for promotions and

transfers.

 Approval of supply requisitions for the

housekeeping and to maintain minimum stock and
cost control procedures for all materials.

 Check the reports, files, registers maintained in the

department.

 Provide budget to the management and control of

budgets

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 SOME COMPREHENSIVE REWARDS
FOR EXECUTIVE HOUSEKEEPER
(Provided in some Hotels)

 Opportunities for promotional advancement and career growth

 Fun and supportive work environment

 1st year Paid Time Off and Personal Days

 Hotel Discounts

 Holiday Observances

 Competitive Salary and Incentive Bonus

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 Medical, Dental and Vision Insurance Plans

Flex Spending Accounts

$1,500 Company-funded Health Reimbursement

Account

Short Term and Long Term Disability Insurance

Voluntary Life Insurance

401(k) retirement plan with 100% company match after

1 year of employment

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 THANK YOU
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