Professional Documents
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MARKETING
BY DHRUBA PRADHAN
The biggest change in marketing has been the shift from In the past, companies were limited to communicating But somewhere along the way, we got cynical. We realized
"push marketing" to more of a conversation with directly with us through radio and television commercials, that our friends and colleagues were probably more honest
customers. print advertising, billboards, and other "old media" ways of about products and services than the self-interested
marketing. companies that marketed to us. So, we started listening to
our friends and social networks more and traditional
advertising less.
We are so addicted to our mobile phones and the social
media apps on them that there's now a word for our
obsession.
2.Does your brand have a spokesperson or character who "is" what you are
QUICK-START trying to sell? If not, are you open to creating one?
GUIDE FOR 3. What is the goal of your project? Sales/e-commerce? Improved image in
SOCIAL your market? Better customer service and satisfaction?
MARKETING 5. What types of content do you have that you have that would be interesting
to share with social media users?
6.Are you willing to share interesting content from third-party sources on the
web with your customers?
7.Creating your campaign, maintaining it, tracking metrics, and making
adjustments will take time and expertise. Do you have interested people in
your company who are willing and able to do this work?
8. What is your backup plan in case the social media project fails or
doesn't meet the goals of your organization?
The answer to these question will help determine your
tactics, how aggressive you should be, and perhaps most
important, the things you want consumers to do.