Strategic Decision Making and Negotiation

Kepner-Tregoe Method
Situation & Problem Analysis

SYNDICATE 1

Andika Pitono 29120575

M. Nadhif Arsyad 29120381
Rizqi Ghani Faturrahman 29120382
Situation Analysis of
Exxon Valdez
Analysis (1/4)
Set Priority Process
Identified Concerns
Timing Trend Impact Action needed

The tanker is aground Medium Medium High PA

The problem will
get worse, It has serious effect
Because if nothing is done the because the to the production The incident is in the
ship will not incurred more longer the ship is supply for the past, and we should
Explanation damage thus the problem is not aground the company and might be looking what
too urgent company will create shortage in caused it
incurred more the supplied area
losses

Oil leak from the tanker High High High DA

Because the We know which
The problem will
If nothing is done the oil will problem is very action to take which
get worse fast
continue leaking, spread, and the serious and if not is to stop the leak,
since the oil
Explanation ship will lose balance. Thus, handle could caused the decision is about
leaked and loss
making the problem become a lot of damage to the best way how to
will be larger from
urgent people, nature, and correct the fault with
second to second
organization the lowest risk
Analysis (2/4)

Set Priority Process

Identified Concerns
Timing Trend Impact Action needed

Oil leak has spread to a large

High High High DA
area

It has serious
This problem is The problem will
effect, since it
urgent. Since, if get worse fast, We know which action to take which is
could do a lot of
nothing is done the the oil spread will to contain the oil spread. The decision
Explanation damage to
oil will continue to get larger every is about which way is the best way to
people, nature,
spread and making it minute if not correct the fault with the lowest risk.
and organization
harder to contain. attended

The ship could capsize Medium Medium High PPA

The problem is not The potential

If the ships We should know, which compartment
too urgent. There is problem growth is
capsize, the that is safe to be pump that prevent the
still time to asses the not imminent.
Explanation company will lose consequence of the ship capsizing in
leaking compartment The ship will not
a ship that has a the future while the oil being cleaned
and prevent the ships capsized until it
high price from the sea
to capsized get pumped
Analysis (3/4)
Identified Concerns
Timing
Not enough chemical
Medium
dispersant
Not too urgent because
we still can use the
existing stock first, while
Explanation
purchasing new one
while the existing stock
is used
The chemical dispersant
could harm the fishes and Medium
fisheries industries
Although there is time
constraint for this
problem. The problem is
Explanation
not that urgent because
we can put the chemical
far from the fisheries
Set Priority Process
Trend Impact Action needed
Low Medium DA
We know the what to do with
The problem will
The impact is not this problem. But, we need to
not get worse,
that severe because come up with best plan on
because we can
actually there is a how much to use and where to
use the existing
stock use it considering the risk and
stock
benefit of every option.
Medium High PPA
If the fish industries
The problem can We should know which area
collapse, the society
still be prevent by that there are less fishes to
will suffer and asking
selecting the right avoid the consequence of the
for the
area and not get fishes and fisheries industry
responsibilities from
worse will get harmed.
company
 Analysis (4/4)
Identified Concerns
Timing
Not enough floatable boom Medium
Not too urgent because we can
use the existing stock first, while
Explanation
purchasing new one while the
existing stock is used
The best location for the floatable boom Medium
Although there is time constraint
for this problem. The problem is
Explanation not that urgent because we can
choose the area, while still
containing the oil spill
Fish to be released in the oil spill area Low
The deadline of releasing fish is
Explanation still 2 weeks away. This fish
problem is not urgent
Set Priority
Trend
Low
Only the available boom
material that will be used to
surround the shore and the
problem will not get worse
Medium
If the boom placed in the
wrong place, the oil will come
to the village and the problem
will get worse
Medium
The potential problem growth
can be prevent by creating a
solution in less than 2 weeks
Process
Impact Action needed
Medium DA
We know the what to do with
this problem. But, we need to
The impact will not get
come up with best plan on how
worse, because we can
much to use and where to use
choose the area with less
it considering the risk and
potential damage
benefit of every option.
High PPA
Because when the boom
We should come up with area
is used in the wrong area
that there will be less damage if
it will cause severe
the oil spread there, and how to
potential damage to the
deal with the consequences.
surrounding areas.
Low PPA
The problem has not We should come up with the
make an impact yet, preventive solution and
because there are still no contingent action in less than 2
fish in the area weeks
Problem Analysis of Nuts n
Bolts Auto Parts Company
Analysis
Is Is Not Distinction Cause

Corrosion is caused by
What Corroded bolts Good quality bolts Corrosion salt water, temperature,
and humidity

Climate, the higher the

Temperature in
temperature will also
When March - December January, February summer months
speed up the corrosion
June - August
process

Different geographic
Humidity level in
Houston, Atlanta Denver and Phoenix location promotes more
Where the distribution
(Humidity 90%, 75%) (Humidity 31%, 52%) humidity and accelerate
center
corrosion

Packaging, not
production Low quality paper from
Extent Several bolts All bolts process (since QC Acadia exposed the bolts
indicates no sign to salt water
of corrosion)
Conclusion

From the table earlier we can conclude that:

● Corroded bolt caused by high temperature, high humidity, and salt water
● High temperature is happen during June-August where most of the complaints were
received
● Houston and Atlanta has the highest humidity, also where all of the complaints were
received
● The bolts are exposed to salt water by the packaging from Acadia.
THANK YOU