PSPP System Manual: 2009. 10. 19 Doosan Infracore AM Marketing

PSPP SYSTEM MANUAL
2009. 10. 19
Doosan Infracore
AM Marketing
Contents CS03.04_PSPP Management
Description Page No.
1. Retrieve PSPP target equipment 3
2. Register PSPP contract 5
3. Retrieve the contract list to identify newly registration of PSPP 8
4. Retrieve the contract list to PSPP contract 10
5. Cancel the PSPP contract 11
6. Retrieve the contract list to modify PSPP contract 12
7. Change the information of customer 13
8. Retrieve maintenance schedule 14
9. Change maintenance schedule 16
10. Retrieve maintenance schedule 18
11.Print out job list 20
2
Contents CS03.04_PSPP Management
Description Page No.
12. Register maintenance result 21
13. Display contract rate 27
14. Display parts requirements list 28
15. Publish the PSPP certificate 29
----------------------------------------------------------- ----------------
(END)----------------------------------------------------------
3
CS03.04_PSPP Management_
1.1. Target Equipment List
Task A. PSPP Quotation Mgmt
Process Id/Name CS.02.05.02 PSPP Quotation Management Menu Path PSPP> PSPP>
T-Code Name Target Equipment List T-Code Target Equipment List
Description 1. Retrieve PSPP target equipment
Overview of this screen T-code:

-This step is to retrieve the PSPP
target equipment in order to
recommend PSPP maintenance or
7 submit PSPP quotation to customer
or owner of Doosan equipment.
1
1. You can input various search option
in order to retrieve the PSPP target
equipment.
6
(Period, Search by, Dealer, Plan)
2
• Target 2. If you click the Model icon, then you
PSPP target
5 could see the new window.
machine(<= 3years
3 3. In order to search the model, please
6,000 hrs) input the model name
• Non target
Out of PSPP target 4 4. Select the model to be retrieved
5. And click the Search icon
• Contracted 6. Please select the Status of machine
Machines which are 7. After finishing to input the search
already contracted
option, please click the icon of
“Retrieve “.
4
1.2. Target Equipment List
Task A. PSPP Quotation Mgmt
Process Id/Name CS.02.05.02 PSPP Quotation Management Menu Path PSPP> PSPP>
T-Code Name Target Equipment List T-Code Target Equipment List
Description 1. Retrieve PSPP target equipment
8 Overview of this screen T-code:

-This step is to retrieve the PSPP
9 target equipment in order to
recommend PSPP maintenance or
submit PSPP quotation to customer
or owner of Doosan equipment.
10
8. Then you can get the result of your
inquiry.
9. If you would like to register the

PSPP contract, then please click the
order number.
10. You will see such message. If you

click OK, then you could directly
move to the screen to register PSPP
contract.
5
2.1. Contract
Task B. PSPP Contract Mgmt
Process Id/Name CS.02.05.03 PSPP Contract Management Menu Path PSPP> PSPP>
T-Code Name Contract T-Code Contract
Description 2. Register PSPP contract

-It is the step to register the
confirmed PSPP maintenance
contract between dealer and
2 customer or owner
1 1. You can input various search option
in order to retrieve the PSPP target
equipment.
2. After finishing to input the search

3 option, please click the icon of
“Retrieve “.
3. If you would like to register the

PSPP contract, then please click the
4 order number.
4. You will see such message. If you

click OK, then you could directly
move to the screen to register PSPP
contract.
6
2.2. Contract

5 6 confirmed PSPP maintenance
customer or owner
7 5. Please select the model
8 6. And, select the serial number
7. Please input the contract details

such as “Terms of Contract,
Contract Date, Visit Interval, Expire
Date, Contract W/Hour, AVG
9 W/Hour”
8. Please select Working Area
9. Please input the details of customer

information
7
2.3. Contract
11 12 10 Overview of this screen T-code:

confirmed PSPP maintenance
10 customer or owner
11 10. After inputting all data, please click

the scheduling icon
11. When all are done to input contract,

please click the check icon
12. If there are no problem at the step of

check, then please click the save
12 icon
8
3.1. Contract List
T-Code Name Contract List T-Code Contract List
Description 3. Retrieve the contact list to identify newly registration of PSPP

-It is the step to retrieve the contact
list for the registered PSPP
maintenance equipment
5 6 If you would like to retrieve the

1 2 contract list, then
1. Please input Model of the machine
2. And please input the serial no of the
3 4 machine
3. You can retrieve the contract as
using the period of contract date
using “Contract No.”
7 5. Please click the retrieve icon
6. If you would like to download them
as Excel file, then please click the
export icon
7. If you would like to see the contract

details, please click the contract
number.
9
3.2. Contract List
Description 3. Retrieve the contact list to identify newly registration of PSPP

8
9 -It is the step to retrieve the contact
list for the registered PSPP
maintenance equipment
8. Then you can see the contract

details.
9. You can select the option if you

want
-List: you can mover to the screen
of list
-Save: you can modify data and
save the result
-Delete: you can delete this contract
-Rescheduling: if there are
changes in this contract,
then you can do rescheduling
-Scheduled Maintenance: you
could see the scheduled
maintenance
10
3.3. Contract List
Description 4. Retrieve the contact list to cancel PSPP contract

list of the registered PSPP
maintenance equipment in order to
cancel it
5 6
1 2 If you would like to retrieve and cancel
the contract list, then
3 4 2. And please input the serial no of the
machine
7 using “Contract No.”
5. Please click the retrieve icon
export icon

number.
11
3.4. Contract List
Description 5. Cancel the PSPP contract

8
9 -It is the step to cancel the registered
PSPP contact from the customer
request

details.
9. If you would like to cancel this

contract, please click the Delete
icon
12
3.5. Contract List
Description 6. Retrieve the contact list to modify PSPP contract

list of the registered PSPP
maintenance equipment in order to
modify it
5 6
1 2 If you would like to retrieve and
modify the contract list, then
3 4 2. And please input the serial no of the
machine
7 using “Contract No.”
5. Please click the retrieve icon
export icon

number.
13
3.6. Contract List
Description 7. Change the information of customer

13 11 12 -It is the step to update the changed
information of customer
-The information of customer include
“Owner/User, Tel, Mobile, Address,
Working Area, and Remark”.

details.
9. You can modify the customer
information
10. You can modify the scheduled date
9 by each interval if it is needed
11. If there are some change in this
contract, please click the
Rescheduling icon
10 12. If you would like see “Scheduled

Maintenance Master”, please click
this icon
13. When all changes are done, please
click the Save icon
14
4.1. Inspection Schedule
Task C. PSPP Maintenance Scheduling
CS.02.05.04 PSPP Maintenance
Process Id/Name Menu Path PSPP> PSPP>
Scheduling
T-Code Name Inspection Schedule (Calendar) T-Code Inspection Schedule (Calendar)
Description 8. Retrieve maintenance schedule

-You can retrieve maintenance
schedule
3
1 2 1. Please input the month that you
would like to retrieve the inspection
schedule
2. You can select the status
3. Then please click the Retrieve icon

4
4. If you would like to see the details of
the inspection schedule, please click
the inspection
15
Scheduling

-You can retrieve maintenance
schedule
4 4. Then you can see such screen
5 6 number
6. If you would like to see the
inspection detail, please click the
inspection interval.
16
Scheduling
T-Code Name Inspection Schedule T-Code Inspection Schedule
Description 9. Change maintenance schedule

-It is the step to modify the PSPP
maintenance schedule if there is
change request from customer
5 7
1 2 If you would like to change the
maintenance schedule, then
3 4 1. please input model
2. and please input serial number.
6 3. You can input the period of
scheduled date
4. Or you could input the status
8
5. When all are done, please click the
Retrieve icon
6. Then you can see such message.

7. As for the results, you can download
and print out them

to modify it, then please click the
contract number.
17
Scheduling
Description 9. Change maintenance schedule

-It is the step to modify the PSPP
9
12 11 maintenance schedule if there is
change request from customer
9. Then you can see such screen, and

10 you can modify the information in it.
10. If you would like to change the

scheduled date, you can do that by
each interval.
11. When all changes are done, please

click the Rescheduling icon
12. And, click the Save icon
18
Task D. PSPP Maintenance Result
Process Id/Name CS.02.05.05 PSPP Maintenance Result Menu Path PSPP> PSPP>

-It is the step to retrieve the target
equipment for PSPP maintenance by
the service person in dealer
3 -After retrieving it, the service person
1 2 in dealer could do planning and
routing for service.
1. Please input the month that you

would like to retrieve the inspection
schedule
2. You can select the status
4
3. Then please click the Retrieve icon
4. If you would like to see the details of

the inspection schedule, please click
the inspection
19

-It is the step to retrieve the target
equipment for PSPP maintenance by
4 the service person in dealer
4. Then you can see such screen

5 6 details, please click the contract
number
6. If you would like to see the
inspection detail, please click the
inspection interval.
20
Description 11. Print out job list

-It is the step to print out job list of
PSPP maintenance
5 8 If you would like to change the
1 2 maintenance schedule, then
1. please input model
3 4 2. and please input serial number.
3. You can input the period of
6 scheduled date
4. Or you could input the status
5. When all are done, please click the
7 Retrieve icon
9 6. Then you can see such message.

7. Please select the line what you
would like to print out
8. Click the Print icon
9. Then you can see such screen and
print out it.
21
5.1. Inspection Result Entry
T-Code Name Inspection Result Entry T-Code Inspection Result Entry
Description 12. Register maintenance result

-It is the step to enter the
maintenance result done by dealer
-The result have to include the
following information.
: “Scheduled Maintenance (Parts,
4
Maintenance Item), Inspection
1 2 3 Result, whether to use Non-genuine
parts, Inspection Reference Files,
Voice of Customer, Work required in
5 the future, Job required in the past”
In order to input the result,

1. Please input model of the machine
2. And, serial number of it
3. And select the interval
4. Then click the Retrieve icon
5. Please input the information of

“Inspection Date, Working Hour,
Inspector”
22

6. In the tab of Scheduled

Maintenance, you can leave the
inspection result by each item. You
can leave some comment in the
field of Remark.
23

7. In the tab of Inspection, you can

leave the inspection result by each
item. You can leave some comment
in the field of Remark.
8 9
8. In the tab of Non Genuine Parts
Usage, you can add the parts
information of it.
9. If you would like to add it, please
click the Add icon
9 10 10. When all required fields are done,
please click the Apply icon
24

11
14 following information.
12 13
13 11. In the tab of Required Work, you
could add the item to be required.
12. If you would like to add it, then
please click the Add icon
13. Choose the type of required work
16 14. And click the Apply icon
15
15. In the tab of Unexpected Work, you

could add the item for it.
18 16. If you would like to add it, then
16 17 please click the Ad icon
17 17. Choose the type of unexpected
work
18. And click the Apply icon
25

19
22 following information.
20 21
19. In the tab of “Work for the Next”, you
could add the item to be done in the
future.
20. If you would like to add it, then
please click the Add icon
23 21. Choose the type of required work
22. And click the Apply icon
23. In the tab of “Voice of customer”,

you could leave the opinion or
message from customer.
26

24 25
24. In the tab of “File”, you could attach

the relating documents.
25. If you would like to attach, please
26 click the icon.
26. And select the file what you want
27 27. And click the “Open” icon
28. Before clicking the Save icon,

please do marking in the field of
Confirm
29 29. When all are done, please click the
Save icon.
28
27
6.1. PSPP Analysis (Contract Rate)
Task E. PSPP Result Analysis & Certification
CS.02.05.06 PSPP Result Analysis and
Process Id/Name Menu Path PSPP> PAPP Analysis>
Certification
T-Code Name Contract Rate T-Code Contract Rate
Description 13. Display Contract Rate

2 4
-It is the report to retrieve the
1 contract summary between target
equipment and contracted
equipment of PSPP.
3
1. You can input various search option

in order to retrieve the contract rate

“Search “.

inquiry.
4. And you can download the result as
Excel file if you click the icon of
“Download
28
6.2. PSPP Analysis (Parts Requirement List)
Certification
T-Code Name Parts Requirement List T-Code Parts Requirement List
Description 14. Display Parts Requirement List

-It is the report to provide and
retrieve the required parts list to be
needed in PSPP maintenance
2
1
in order to get the parts requirement
3 list (Period, Search by, Dealer, Plan)

“Search “.

inquiry.
4. And you can download the result as
Excel file if you click the icon of
“Download
29
6.3. Contract Rate (Certification)
Certification
T-Code Name Certification T-Code Certification
Description 15. Publish the PSPP certificate

-It is the step to publish the
certificate of PSPP for the qualified
equipment that the contracted PSPP
maintenance plan is done.
2
in order to retrieve the equipment
after finishing PSPP contract and
4 print out the PSPP certificate
(Model/Serial No, Certificate Date,
3 Status)

“Search “.

inquiry.
4. You could print out certificate,
download the data, and see the
issue history of the certificate.
30
End Of Document

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PSPP SYSTEM MANUAL

Description Page No.

1. Retrieve PSPP target equipment 3

2. Register PSPP contract 5

3. Retrieve the contract list to identify newly registration of PSPP 8

4. Retrieve the contract list to PSPP contract 10

5. Cancel the PSPP contract 11

6. Retrieve the contract list to modify PSPP contract 12

7. Change the information of customer 13

8. Retrieve maintenance schedule 14

9. Change maintenance schedule 16

10. Retrieve maintenance schedule 18

11.Print out job list 20

Description Page No.

12. Register maintenance result 21

13. Display contract rate 27

14. Display parts requirements list 28

15. Publish the PSPP certificate 29

Description 1. Retrieve PSPP target equipment

Overview of this screen T-code:

Description 1. Retrieve PSPP target equipment

8 Overview of this screen T-code:

9. If you would like to register the

10. You will see such message. If you

Description 2. Register PSPP contract

Overview of this screen T-code:

2. After finishing to input the search

3. If you would like to register the

4. You will see such message. If you

Description 2. Register PSPP contract

Overview of this screen T-code:

8 6. And, select the serial number

7. Please input the contract details

8. Please select Working Area

9. Please input the details of customer

Description 2. Register PSPP contract

11 12 10 Overview of this screen T-code:

11 10. After inputting all data, please click

11. When all are done to input contract,

12. If there are no problem at the step of

Description 3. Retrieve the contact list to identify newly registration of PSPP

Overview of this screen T-code:

5 6 If you would like to retrieve the

7. If you would like to see the contract

Description 3. Retrieve the contact list to identify newly registration of PSPP

Overview of this screen T-code:

8. Then you can see the contract

9. You can select the option if you

Description 4. Retrieve the contact list to cancel PSPP contract

Overview of this screen T-code:

7. If you would like to see the contract

Description 5. Cancel the PSPP contract

Overview of this screen T-code:

8. Then you can see the contract

9. If you would like to cancel this

Description 6. Retrieve the contact list to modify PSPP contract

Overview of this screen T-code:

7. If you would like to see the contract

Description 7. Change the information of customer

8 Overview of this screen T-code:

8. Then you can see the contract

10 12. If you would like see “Scheduled