Understanding

Presented by:
Marilyn D. Barrameda
Paltok ES
Department of Education, thru its “One DepEd, One
National Quality Management System (QMS) is the
department’s response to Pres. Rodrigo Roa Duterte’s
Directive as stated in the provisions of Executive Order
No. 605, s. 2007 which states that all departments with
frontline services to establish a QMS certified to the ISO
9001 standards.
This is DepEd’s major strategy to further
streamline services making it efficient and
people-friendly, ensure quality services minus
delays by the bureaucratic red tape, and speedy
reforms.
 ISO 9001:2015 Certified DepEd Offices
as of July 11, 2018 (Source: BHROD Data)

1. Six (6) Regional Offices

Region 3 - Central Luzon
Region 5 - Bicol
Region 4A - Calabarzon
Region 8 - Eastern Visayas
Region 1 - Ilocos Region
Region 10 -Northern Mindanao
 ISO 9001:2015 Certified DepEd Offices as of July 11, 2018
(Source: BHROD Data)

2. 22 Schools Division Offices

Cavite Laoag Ilocos Norte Quirino
San Juan Las Piñas Parañaque Bataan
Balanga Bulacan Cabanatuan City of Ilagan
Aurora Dagupan Bacoor City San Jose City
Pampanga Laguna Imus City Dasmariñas City
Quezon Province San Fernando in Pampanga

3. One School
Davao City NHS
 DepEd Offices with on-going ISO Certification
as of July 11, 2018 (Source: BHROD Data)

1. Four Regional Offices

Cagayan Valley Davao Region
SOCKSARGEN NCR

2. One School
Tagaytay Science NHS

DepED has (1) Central Office (CO), 17 Regional Offices (ROs), and 223 Schools
Division Offices (SDOs).
 DepEd’s ISO Certification Percentage

6 out 17 Regional Offices (ROs) – 35.29%

22 out of 223 Schools Division Offices (SDOs) – 9.86%

Based on the Government Quality Management Program (GQMP)
Presentation of the Department of Budget Management (DBM), there are
only 123 agencies with ISO 9001 Certifications out of the 258 total
Departments and attached agencies as of March 2018. Other departments
like DepED CO started to venture on QMS. The Government Quality
Management Committee (GQMC) issued Memorandum Circular No.
2018-1 provides the guidelines on the validation of the ISO 9001:2005
QMS Certification as a Requirement for the Grant of the
FY 2018 Performance-Based
Bonus (PBB).
ISO 9001 QMS aims to increase an organization’s
awareness of its duties and commitment in
fulfilling the needs and expectations of its
customers and interested parties, and in achieving
satisfaction with its products and services.
In order to be ISO:9001 Certified, the DepED will:
(1)clarify directions, office functions, processes, and
systems with QMS trained assistance;
(2) document processes and systems to be continuously
improved; and
(3) ensure that all offices pass the auditing and
certification of the
external auditing body.
QMS Success Factors:
(1)strong top management commitment;
(2)core team commitment;
(3)organization-wide employee participation, cooperation
and support;
(4)proper time management;
(5)close coordination;
(6)administrative support (physical and financial).
“One DepED, One National QMS” aims to integrate DepED’s internal processes to
ensure consistency in the delivery of quality services and continuous process
improvement that will result to client satisfaction. The advantages of One National
QMS include:
(1)alignment of processes from schools to SDOs to regions to Central Office;
(2)cohesiveness;
(3)same QMS equals same Quality Standards;
(4)Continuous improvement of services for our stakeholders;
(5)clarity in functions and processes;
(6)cost-efficient for DepED;
(7)all locations certified under same scope
and one (1) third party certifying body;
(8) entire Agency eligibility for PBB.
QMS is a mandatory requirement in all governance levels of the Department.
As an example, the ISO 9001:2005 Certification is now a requirement to
the PBB grant. The DepED, as a national government agency, recognizes the
importance of instituting QMS not only in the CO but also in the ROs, SDOs,
and schools. This prompted the DepED to establish a unified approach that
maximizes results at a minimal cost and engages equal opportunity to all
governance levels and schools in acquiring ISO certification. Harmonizing
QMS calls for the institutionalization of the “One DepED, One National QMS”
strategy to ensure positive gains that promotes quality,
accessible, relevant, and liberating
basic education services.
 Core Areas for
Quality Assurance
(School Level)
Expected Outcome:

Improved learner performance

Improved teaching – learning
competencies
Output / Accountability Core Processes
(Services)

1. Development of a School
Improvement Plan (SIP)
2. Advocacy and Implementation of SIP
School
Leadership
And Management 3. Strengthening School – Community
Linkages
4. Resource generation and utilization
 Output / Accountability Core Processes
(Services)

1. Management enrolment

2. Implementing BE Curriculum
Implementation of Basic
Education Curriculum 3. Implementing school – initiated
interventions and drop-out reduction
programs.
 Output / Accountability Core Processes
(Services)

1. Monitoring and evaluation of SIP / AIP

implementation
2. Monitoring and evaluation of school
performance indicators
Monitoring and Evaluation
3. Managing the School Information
System
Output / Accountability Core Processes
(Services)

1. Needs Assessment of Teachers

2. Preparing School Plan for Professional

Development
Staff Development
3. Conducting Technical Assistance to
teachers
4. Instructional supervision of teachers
 - Improved learner performance
OUTCOME - Improved teaching – learning
competencies
MOOE
School Head
Teaching Staff
INPUT Non-teaching Staff
Curriculum
Physical facilities
Instructional materials
Monitoring and Evaluation Tools
used in the School Level
in different implementation stages
Monitoring and Evaluation Tools used in the School Level
STAGE
1. SIP Rapid Appraisal Form – This is an
internal quality assurance tool that is used by
the school for its self-assessment of their SIP
Planning prior to its submission to the Division.
2. Checklist for Sip / AIP Adjustment – to be
referred to by the SPT for gathering inputs for
adjusting AIP for subsequent year.
 Monitoring and Evaluation Tools used in the School Level
STAGE
1. Checklist for Communicating the plan to
Internal Stakeholders
(Students, Teachers, Parents)
Start-up / 2. Checklist for Organizing for Implementation
Pre- - Implementation Teams
Implementation - Input requirements / resources
3. Checklist for Engaging External
Stakeholders’ Participation
 Monitoring and Evaluation Tools used in the School Level

STAGE

• Progress Monitoring Tool for SIP / AIP

Implementation
• Process Checklist for Instructional
Supervision
• Process Checklist for Classroom Observation
Implementation
• Process Checklist for School-initiated
Intervention
• SBM Assessment of Level of Practice
 Monitoring and Evaluation Tools used in the School Level

STAGE
• Updated School Report Card
• SIP / AIP Annual accomplishment Report;
• School Information System
Evaluation
(Mid-term Review)
• Enhanced BEIS
 Monitoring and Evaluation Tools used in the School Level

STAGE
M & E tools for Outcomes / Impact Evaluation
• National Literacy Tests
Evaluation • Regional / Division achievement tests
(End-of-cycle • Documentation of Lessons Learnt and Best
Review) Practices
• Perception Survey Tool for Stakeholders
References:
Biasong, Joy Kenneth S., Ph.D. (2013). Understanding quality
management system. Retrieved:
http://www.slideshare.net/kenjoyb/core-areas-for-quality-assurance-
and-m-e-mechanism-by-qa-purpose

Nayra, Jutchel L., Ph. D., (2019). One deped, one national quality
management system. Retrieved:
https://www.depedmalaybalay.net/articles/one-deped-one-national-
quality-management-system.html