CIO Summit 2012

The Influence of IT Changes on Business

Jacky Wright, Vice President IT Strategic Services, Microsoft IT
 TRADITIONAL TODAY’S CLOUD
CONCERNS CONCERNS MIGRATION
• IT & business • Consumerization STRATEGY
alignment of IT • Business
• App development • Agility & Continuity
(on-time and Scalability • Control
on-budget) • Real-time • Private
• Maximizing ROI Capability vs. Public
• Infrastructure • Security & Data vs. Hybrid
  costs (TCO) Protection • Integration
• Process-centric • Risk &
View Compliance
• Resilience &
Scalability

End-to-End Services

CIO CONCERNS &

The World of Microsoft IT
First and Best
Customer
 Windows domains and
infrastructure services all
running Windows Server
2008 R2
 SAP single instance on
SQL Server 2008 R2
Enterprise
High-Scale Processes
Infrastructure
 107 countries  www.microsoft.com
 198,000 end users  World’s largest
corporate Website
 12K production servers
 VM/Physical production  1.7B hits per day
ratio: 6.5  750K concurrent
 1.3 million devices  300GB per second
 1500+ applications  Filter 9M spam messages
per day
 94,000 clients sync email
with mobile devices
Microsoft IT Vision
Real Time Enterprise

Connect
the Inspire
Company Delight Customers the Industry

Help Microsoft achieve its full potential

by transforming into a real time enterprise,
delighting customers & inspiring the industry
with our use of Microsoft technology
Microsoft IT Strategies
Real Time Enterprise
Journey to Operating in the Cloud
First & Best
Microsoft IT is Microsoft’s first and best customer

Dev
Dev Alpha Beta
Beta RC RTM
Market
Co-development Test/Deployment Showcase
Expansion

Collaborate with Deploy pre-RTM Tell the enterprise Identify unique

product groups products in live value and product
to improve and expand enterprise environment deployment story opportunities "white
product capabilities
space“

50% of production, development and test >50% savings in server costs and
environment moved into the private cloud savings in management costs
Moving VL to the Cloud

Volume Licensing
High variability — Responsibility of
Multiple projects
Service Center heavy usage at processing vast
•• Customer-facing
Customer-facing
completed and
Manage
month, quarter, and majority of
•• Manage agreements
agreements others under way
•• Download
Download products
products year end Microsoft revenue
•• Access
Access product
product keys
keys
 4 Steps to Adopting the Cloud

Explore Envision Enable Execute

Understand Recognize the Define Adoption Rethink Enterprise

the Cloud Case for Change Approach Arch

Understand Drive Shared Select Cloud Design Solutions

Value Prop Vision Providers for the Cloud

Chart Cloud Analyze Cloud Upgrade the Implement and

Landscape Opportunities Organization Integrate Solutions

Build the Revamp Tools Operate in

Business Case and Processes the Cloud

Source: To the Cloud: Cloud Powering an Enterprise (McGraw-Hill)

 Cloud Stack - Diversity
Traditional IT vs IaaS vs PaaS and SaaS
in Service Types
Traditional IT IaaS PaaS SaaS
 Unlimited control  Virtual infrastructure  Application focus  Ease of deployment
 Limited Savings hosting VMs and  Elastic capacity  Maximum
existing applications cost savings
 Maximum scale-out
 Massive data
Applications Applications Applications Applications
Runtimes Runtimes Runtimes Runtimes
Security & Integration Security & Integration Security & Integration Security & Integration
Databases Databases Databases Databases
Servers Servers Servers Servers
Virtualization Virtualization Virtualization Virtualization
Server Hardware Server Hardware Server Hardware Server Hardware
Storage Storage Storage Storage
Networking Networking Networking Networking
Envision

Envision

Recognize the Technical

Financial Constraints Operational Pressures
Case for Change Legacy

Drive Shared Executive Organizational Vision for “Cloud-Powering”

Vision Sponsorship Buy-In the Cloud Enterprise Initiatives

Analyze Cloud
Enterprise Asset Inventory Application Selection Process
Opportunities

Build the
Cost / Benefit Analysis
Business Case
 Cloud Savings
Potential Cloud impact on Microsoft IT’s addressable spend

Application Hardware Support

development and hosting and
maintenance software licenses

-30%
Portion of
Microsoft  Improve time  Reduced friction  Save labor
IT spend to market in setting up
addressable  Automated
 Save environments updates,
by
Windows development  Increase configuration 70%
Azure and test labor hardware Cost net
 Take advantage
utilization of savings
 Cheaper and of scale
faster to fail and  Huge scale,
move on commodity
hardware
Source: Microsoft IT
Enable

Enable

Define Adoption Pace of Distribution Migration

Staffing Pilot Projects
Approach Change of Labor Mgmt

Select Cloud Cloud Credentials Technology Fit Adoption Cost

Providers Security & Compliance Enterprise Fit Future Roadmap

Upgrade the Cloud Training Cloud Governance Working Groups

Organization New Roles & Responsibilities Dev Ops

Revamp Tools and Finance Process Development

Cloud Policy Cloud Tools
Processes Changes Process Changes
Preparing the Organization
Coordination and governance

Cloud Adoption
Steering Committee

Azure SaaS Best Practices App Migration

Adoption Adoption and Enablers Project Teams
Architecture HR Ecosystem
Security Volume Licensing
Operations ...

Training
Integration & Coordination
HR Cloud Working Group
Your Role as CIO

Business Technical Organizational

Business
Readiness Technical
Readiness Organizational
Readiness
Readiness Readiness Readiness
Key Take-Aways
What’s on the Horizon? 17
 Big Data
2.5 QUINTILLION

2
bytes of data created daily more
than
mobile doubling
data every
YEARS
traffic
growth data
100% annually growing
50%
in emerging markets
a year
real-time data
Potential to be “Humanity’s Dashboard” + patterns
to help combat poverty, crime & pollution + behaviors
= targeted marketing
& retention insight
Sources: IDC, IBM, Rick Smolan, CIO
 CIO Summit 2012

Thank You
CIO Discussion
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