FUNCTION

OF
COMMUNICATION
 In an organization it serves to inform,
motivate, control, and emotive.
 Function of Communication

Information function I M Motivation Function

Control function C E Emotive function

2
Information function
 Where information is provides
through communication and may be
used for decision-making at various
work levels in the organization.

 A manager who wants to make sure that his

Example decision in promoting an employee to a
Example higher position is correct.

FUNCTION OF COMMUNICATION
 Motivation
Function
 Where communication is
used as a means to
motivate someone.

Example

Example
 You motivate employees through small talks
from you’re experiences for them to commit
themselves to the organizations objectives and
goals.
FUNCTION OF COMMUNICATION
Control function
 This is used in order to literally regulate or control the
behavior of people. it is also utilized to regulate the nature
and number of activities that people engage in. then when
properly communicated, reports, policies, and plans define
roles; clarify duties, authorities and responsibilities. effective
control is facilitated

Example

 A Example
company handbook may detail the methods
employees should use to call in sick or the proper
procedure for requesting vacation time.

FUNCTION OF COMMUNICATION
5
 Emotive function

1 2 3

 Communication is the means by which

employees express themselves, air their
grievances, and interact socially. And when
feelings are repressed in the organization,
employees will be affective by anxiety that
might also affect their work performance.

FUNCTION OF COMMUNICATION