Conditions that lead the conflict


Group
Assignment Teams are hard work but they can be worth it

Prepared For: ABAARSO TECH UNIVERSITY

Course: Introduction of PHR&CM
Prepared by: Prof. Dr. Ebrahim H. Hirsi

11/17/21 © 2020 ABAARSO Tech University Inc. All Rights Reserved.

 Conflict conditions

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 There are many causes that result in organizational conflicts to arise. These causes
are enlisted below.
 project managers should practise the following:
 • Be a role model and set an example to the team members in
showing empathy with the conflicting parties.
 • Keep an open-door policy and encourage early discussion
before it festers into a more serious issue.
 • Hear peopleoutand allow them to open up before making
comments.
 • Look for a hidden agenda and try to find outwhat is
really going on as the conflict may have different (very often personal) roots.
 Expectations of the Managerial
staff

 The management expects all the employees to meet the targets that are
set by their superiors. The discrepancies in the understanding of the
task at hand or the inability on the part of the employee to achieve the
set targets results in the conflicts that arise in the concerned workplace.
 Disruption in
communication

One of the major causes of the conflicts that arise in the
workplace is the disruption that occurs within the members
working in the same organization. These conflicts may arise in
situations where a member may be in need of some
information from another colleague who does not reply in a
proper manner or does not provide the needed information
(Halevy et al, 2014).
 Miss understanding

This is the most common cause of the arousal of conflict within an
organization. These conditions may arise when one member of
the organization misinterprets the information that has been
conveyed to him. This may lead to the creation of a number of
conflicts that may prove disturbing towards the overall growth of
the organization (Chen et al, 2012).
 Accountability lack

There may be situations in the organization whereby the
responsibilities of the member are not clearly stated. In any
dispute and mistake conditions that arise, no member of the
concerned team or group is ready to take responsibility. This may
lead to conflicts between the employees of the organization.
 Conculusion

In order to resolve the conflicts within the organization, the factors that cause
the conflicts must be clearly addressed. These conflicts if unresolved may
pose a hindrance to the effectiveness, efficiency, and productivity of the
members employed within the organization. This may hamper the overall
growth of the company thereby reducing the success of the company on a
larger scale.
Projects, as life in general, tend to have conflicts. Wherever there is a wide variety of indi- viduals
with different aspirations, attitudes, views and opinions there is a possibility that what may start


out as a misunderstanding escalates into a conflict. It is one of the functions of a project manager to
sense where such a conflict may occur and, once it has developed, to resolve it as early as possible
to prevent a full-blown confrontation that may end in a strike, mass resignations or a complete
stoppage of operations.
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 
Conflicts can be caused by differences in opinions, cultural background or customs, project objectives,
political aspirations or personal attitudes. Other factors that tend to cause conflicts are poor communications,
weak management, competition for available resources, unclear objectives and arguments over methods and
procedures
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Solving Problems

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 Chapter
 End

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30

Compiled By: Ebrahim H. Hirsi (Sulthan Handulle) BBM, MHRM, PGD, BHRM