THE

BUSINESS
CULTURE OF
CHINESE
LET’S BEGIN
 INTRODUCTION

Zhafirah Aidah Amirah 361 20 002

Nanda Zahra Afifah 361 20 031
Nur Aisyah 361 20 053
Cindy Junita Syafitri 361 20 054
 01
Philosophy, multiple
culture, business art,
and things to avoid
BUSSINESS CULTURE CONCERN
01. Philosophy, multiple culture, business art, and things to avoid
02. Greeting
03. Introduction
04. Meeting
05. Office Hours
06. Negotiation
07. Dressing
08. Interaction
09. Dining and Entertainment
10. Appoint and Punctuality
11. Attending Invitation
12. Gifts
13. Body Language/Personal Habits

01
“With Harmony, comes
proserity”
This philosopy has the meaning of
how important harmony is in
guaranteeing wealth, especially for
business. This things reflects one of
the impportant things that need a
good communication skills for
establish business relationship and
set ethics.
Philosopy
02
“A word is worth a thousand
gold bars”
Has the meaning, respect the
terms they have agreed and
comply with the applicable
regulations, so they are quite
frank in expressing their wishes.
“No is no, yes is yes”
 The chinese culture their
applied in their business
01 02
Get up early, Patient and
work till night steadfast

03 04
Set goals for First come,
long term first serve
profit
 Bussines Art

01 02 03
Enterpreneurship is Entrepreneurship High accuracy or
full of hard in a variety of accuracy and
competition ways that are right flexible attitude
 Bussines Art

04 05
Must have endurance, Must be diligent in working,
mental & strong soul friendly & make customers
as close friends
Things To Avoid

Number one
Arriving late for a Numer two
meeting is an
insult & can Hasty in negotiating
negatively affect because China is a smart
your relationship negotiator, so your initial
offer or price must have
spare for negotiation.
 02. GREETING
The first meeting in Chinese business is very important because it will be
the first impression for your colleagues.
You should give a light, lingering handshake. Handshakes are common but wait
for your Chinese counterpart/patner to initiate the gesture.
Regarding titles of courtesy, most people should be addressed with a
title followed by their last name. Careful not to use “comrade” – unless
you are a committed communist.
You are expected to look down and physical
closeness should be avoided. Nodding and
smiling are also very common greetings.

Chinese people will always apreciate it if

you can use some chinese words, but
make sure you know the excat meanings
and use in the appropriate stuations
 03. Introduction
During group introductions, line up according to
seniority with the senior person at the head of the line

Address the person by a honourific title an their

surname. The surname is always the firs name listed
in the chinese translated version

It is recommended to contact your business partners

with their professional titles and names. If a person
does not have a professional title, use “Sir”,
“Madam”, “Miss” plus the name. Note that most
Chinese names use the surname first (eg Mr Lee
Hong will be addressed as Mr Lee).
04. MEETING
Exchanging business cards is common practice,
When the meeting is exchangebusiness cards one-by-one, individual-
coming on time is
finished, you are to-individual and always present your business
very important. Being
expected to leave card with both hands. so make sure to bring
late is a serious
before your Chinese plenty of business cards!
offence in the Chinese
counterparts. Give your cards using two hands and make sure
business culture
you are facing your business partner, so they
0 2 can take your card attentively and check it for a
1
few moments
3
 4

Do not bring presents! The official

policy in Chinese business etiquette
forbids gifts. The gesture is considered
bribery, which is illegal in the country
05. Office Hours
Business hours are 8:00
am to 5:00 pm, Monday
to Friday.

Many Chinese workers take a break

between 12:00 and 2:00 pm, during
which almost everything stops from
working – from lifts to phone services.
It is best to schedule an
appointment during these
periods: April to June
and September to
October.
 06. NegotiationStyle:
Relationship-Oriented
For many Chinese, this interpersonal
The Chinese term for negotiation, tan pan, style of negotiating is preferred over
combines two characters that mean ‘to discuss’ contract-based negotiations. They
and ‘to judge’. From a Chinese point of view, prefer to cultivate partnerships that will
negotiations are mechanisms for building trust last as opposed to making timely and
and harmony so that both parties can work efficient negotiations.
towards reciprocal benefit. In Chinese business
culture, negotiation depends on creating long-term
relationships.
07
DRESSING
 There are 3 things that must be considered in
dressing :

Men should always

wear full business suits
Women, be sure to
wear cover the body It is better to use
carefully without dark colors
exposing cleavage
 08.
INTERACTION
There are no specific rules in the
interaction of Chinese culture,
but with rules when we interact
with our business partners.
12. GIFTS
The Chinese like to give many gifts in business, as
this can signify gratitude and appreciation, and
sometimes a request for a favour. When choosing a
gift, keep in mind that it is a professional gesture,
and therefore the gift should not be a personal
object.
 13. BODY LANGUAGE
Body
language and Be careful about
movements what you do Body posture
are things you with your hands should always
have to be as well – putting be formal and
constantly your hands in attentive as it
conscious of your mouth, demonstrates
when doing biting your self-control
business in nails, removing and
China. food from your respectfulness.
teeth and similar
practices are
considered rude.
 09. DINING
Sitting Position Dining Rules Eat Gracefully
Chinese culture The most important
recognizes the rules thing is not to eat Elegance is another
of sitting position before the person in important aspect of
when eating the highest position Chinese-style dining
depending on the invites all the guests etiquette.
type of table used to eat

Use of Chopsticks Attitude of Gratitude Cutlery Setting

Here is a set of
Avoid crossing your Dining in Chinese
chopsticks, a
chopsticks over the culture is
spoon, a small
bowl as it means synonymous with
cup, a large plate,
death serving tea
and a rice bowl.
 10. APPOINTMENT AND
PUNCTUALITY
In Chinese culture, arriving late can be considered an
insult. This is to prevent the embarrassment of arriving
late and to avoid missing opportunities and
opportunities for sales and profits.

In Chinese culture, punctuality and discipline are

a form of integrity and respect for the company.
Because of this, many Chinese companies offer
salary cuts if employees are late.
THANK YOU