What are the products/services offered by

Angie’s List?
• Consumer rating Information
• Service provider information
• Advertisement of Highly rated service providers
• Magazine with Informative articles
• Grading and assessment of sellers and service providers
• online access to health and wellness reviews
• phone support
• complaint resolution
What is the competitive advantage of the
product offerings?
• Pioneer of Customer rating and service
• Large existing customer base
• Service throughout the country
• Large Service provider base
• One Stop solution for many home improvement services
What are the challenges and opportunities?
• Number of players have been increased
• Paid Subscription model
• Could not directly observe the transaction