Professional Documents
Culture Documents
[NAME OF INSTITUTION]
Marketing in the 21st century
The core concept of
marketing refers to
satisfying customer Traditional marketing
profitability (Becker et al., transformed into modern
2020). or digital marketing
These roles and responsibilities adapted the customer mindset and work for effective customer
engagement .
Developing and managing the brand, organizing effective promotional campaigns to engage
competitor
supplier
s
Reflection on external factors
Political
Economical
Social
Technological
References:
Becker, S.J., Helseth, S.A., Tavares, T.L., Squires, D.D., Clark, M.A., Zeithaml, V.A. and Spirito, A., 2020. User-informed marketing versus standard description to drive demand for evidence-based
therapy: A randomized controlled trial. American Psychologist, 75(8), p.1038.
Hair, J.F., Harrison, D. and Risher, J. (2018). Marketing Research in the 21st Century: Opportunities and Challenges. [online] ResearchGate. Available at:
https://www.researchgate.net/publication/328361726_Marketing_Research_in_the_21st_Century_Opportunities_and_Challenges [Accessed 30 Oct. 2021].
Thehart ford. (2019). The Role of a Marketing Department in a Business | The Hartford. [online] Available at: https://www.thehartford.com/business-insurance/strategy/creating-marketing-
department/role [Accessed 30 Oct. 2021].
Aditar L (2021). The European Business Review. [online] The European Business Review. Available at: https://www.europeanbusinessreview.com/8-skills-to-succeed-as-a-modern-marketing-
professional/ [Accessed 30 Oct. 2021].
Naveen K. Reddy. (2011). What Is Chat Marketing? [online] Available at: https://smallbusiness.chron.com/chat-marketing-34424.html [Accessed 30 Oct. 2021].
Statista. (2021). Topic: E-commerce in the United Kingdom (UK). [online] Available at: https://www.statista.com/topics/2333/e-commerce-in-the-united-kingdom/#:~:text=In%202020%2C%20as
%20high%20as,especially%20popular%20purchases%20made%20online. [Accessed 30 Oct. 2021].
Tesco (2020). Tesco Mission Statement 2020 | Tesco Mission & Vision Analysis. [online] Available at: https://mission-statement.com/tesco/
UK times (2021). Tesco’s Market Position Analysis. [online] Ukessays.com. Available at: https://www.ukessays.com/essays/marketing/tesco-company-breakdown-and-analysis-marketing-essay.php
Vassileva, B., 2017. Marketing 4.0: How technologies transform marketing organization. Óbuda university e-Bulletin, 7(1), p.47.
Zang, J. and Li, Y., 2017. Technology capabilities, marketing capabilities and innovation ambidexterity. Technology Analysis & Strategic Management, 29(1), pp.23-37.
Thank you