Trường Đại học Ngoại ngữ - Tin học Thành phố Hồ Chí Minh

Ho Chi Minh City University of Foreign Languages – Information Technology

GROUP 1
 EXPENSIVE

Park Hyatt saigon

Caravelle
The Reverie saigon rex

HIGH MODERATE
SERVICE SERVICE

Sheraton
Eastin Grand
Lotte Legent

Pullman

Muong Thanh
LESS
EXPENSIVE

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 Expensive – HIGH Service
 
Sheraton Saigon The Reverie Saigon Park Hyatt Saigon
Rate room  
+ Deluxe Room 4.489.000đ/night 9.172.000đ/night 9.670.000đ/night
+ Executive Suite 10.069.000đ/night 16.846.000đ/night 15.460.000đ/night
Service - Sheraton Club Lounge - Restaurant: Café Cardinal (France - 1098 square meters meeting and
- In-room food service food), R&J (Italy food), Long Trieu event room
- Swimming pool and bar Lifestyle (Cantonese food), The Long @ - Outdoor swimming pool with an
- Modern gym area of 20 square meters
Times Square (pizza).
- Free WiFi connection - Free wifi
- 12 separate single treatment
- Laundry Service - 4 separate single treatment rooms
rooms n Spa, dry and wet sauna, in Spa
- Airport shuttle service
a hair salon - Gym room with an area of 170
- Concierge service 24/7
- Office services
- Gym room with an area of 120 square meters with modern
- Indoor car park square meters with modern equipment
equipment. - Service 24/7: Food service, Bulter
- 24 square meters of the outdoor Service, Concierge, Medical
swimming pool with underwater service
sound system and 2 jacuzzi tubs
- Baby sitting service, Laundry
service, Pick up service by
Limousine
- Indoor car park

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 “
Overview of the service and price of all
3 hotels, Park Hyatt is rated higher than
the other 2 hotels
.

4
 Expensive – Moderate Service
  Sheraton Rex Caravelle
Deluxe 2,150,000 VND 3,300 000 VND 2,040,085 VND
room rate
Executive 3,150,000 VND 4,367,000 VND 3,978,166 VND
room rate
Services - Sheraton Club Lounge - Services for babies. - Free wired internet and Wifi
- In-room food service - Other services everywhere.
- Swimming pool and bar Call center 24/24 & room - Airport shuttle available upon
Lifestyle service. request.
- Modern gym - Fast laundry service. - Serves breakfast every day
- Free WiFi connection - Currency conversion. - Serving coffee/tea at the
- Laundry Service - Rex Arcade – shopping area common area.
- Airport shuttle service with famous brands. - Fitness center, spa, swimming
- Concierge service 24/7 - Business Center. pool, sauna, steam room, ...
- Office services - Utilities: ATM, newsstand.
- Indoor car park - There is a full-service center
office, conference center,
cooperation room, wedding.

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 “
Expensive – Moderate Service
Conclusion: Sheraton, Rex and Caravelle have special services to
attract customers, but Caravelle has more services for customers to
choose from than Rex and Sheraton. Rex is built older and the
equipment is not as modern as the Caravelle and Sheraton. The
pool is small and the space is not quiet. According to customer
reviews with these 3 hotels, Caravelle is rated higher for the
quality of service that they provide.

6
.
 HIGH SERVICE – LESS EXPENSIVE
  Sheraton Pullman Lotte Legend
Deluxe room 2.150.000 VND 1.530.000 VND 1.820.000 VND
Excutive room 3.150.000 VND 2.600.000 VND 3.107.000 VND
Service - Sheraton Club Lounge - Complimentary breakfast at - Choose of smoking or
- In-room food service excutive lounge, high-speed non-smoking floors
- Swimming pool and bar WIFI internet, access to - Turndown service
Lifestyle Fitness Center (24/7) provideed
- Modern gym - Rental of mini iPad on - Continential breakfast in
- Free WiFi connection
request Excutive Lounge or
- Laundry Service
- Design your sleep with Buffet breakfast in Atrium
- Airport shuttle service
- Concierge service 24/7 Pillow Collection café
- Office services - Pre-dinner evening cocktail - Free meeting room (for
- Indoor car park - Computer workstation, 6 people) in Excutive
business services including Lounge (subject to
fax & photocopy availability)
- Outdoor swimming pool - Private check in/check
out in Excutive Lounge
- Complimentary WIFI
Portable Device
 

7
 “
To conclude, we can see each hotel has
its own separate service but pullman
has high service cheaper price than the
other 2 hotels..

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 Less Expensive – Moderate Service
  Sheraton Eastin Grand Muong Thanh
Deluxe room
2,150,000 VND 2,001,000 VND 1,395,000 VND
rate
Executive
3,150,000 VND   2,025,000 VND
room rate
Services - Sheraton Club Lounge - In-room food - Free WiFi everywhere
- In-room food service service - Poolside bar & restaurants
- Swimming pool and bar - Free WiFi - Laundry service
Lifestyle everywhere - Fitness center, spa, sauna, swimming
- Modern gym - Swimming pool, pool…
- Free WiFi connection bar, and - Smoking area
- Laundry Service restaurants
- Airport shuttle service - Tennis court
- Concierge service 24/7 - Fitness center,
- Office services spa, sauna,
- Indoor car park steam room,…
- Room service
24hrs
- Smoking area

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