Fundamentals of communication BASIC COMPETENCIES

Workplace Communication

Business Communication

Presentation
 Business Communication
THE PARTS OF BUSINESS LETTER:

Points to ponder:
1) How many parts of a letter are there?
2) How should each part be written?
 Business Communication
THE PARTS OF BUSINESS LETTER:
Remember these:

A normal business letter has eight parts. In order of their

appearance from top to bottom, these are:
1. Heading
2. Date
3. Inside Address
4. Salutation or Greeting
5. Body
6. Closing or Complimentary Close
7. Signature line
8. Notation
LANGUAGE FOCUS
Remember the use of the following:
1. Using the period
2. Use of comma
3. Use of colon
4. Use of capitals
5. Use of semi colon
ACTIVITY # 3

• (SEE YOUR CANVASS ACCOUNT AFTER THIS

SESSION)
Business Communication
THE FORMAT OF A BUSINESS LETTER:
Full Block Form

Modified Block

Semi-Block Form
 Business Communication
THE FORMAT OF A BUSINESS LETTER:
Each of these areas has a proper place, depending on which type of letter you are
creating. What goes in each area also may vary, depending on whom the letter is
being sent to and who is writing it. There are three main styles of business
letter: block, modified block, and semi-block styles.

Each is written in much the same way, including the same information, but the
layout varies slightly for each one.
 WHAT IS MEMORANDUM FORMAT?

• The format of a memo follows the general guidelines of business writing. A

memo is usually a page or two long, single spaced and left justified. Instead
of using indentations to show new paragraphs, skip a line between sentences.
Business materials should be concise and easy to read.
HOW TO WRITE A MEMO

• ADD THE TITLE. A MEMO'S TITLE IS SHORT AND TO THE POINT, AND IS ALWAYS
PLACED AT THE TOP OF THE PAGE. ...
• MAKE SURE TO INCLUDE THE DATE. ...
• DESIGNATE WHO RECEIVES MEMO WITH "TO" ...
• MAKE CLEAR WHO THE MEMO IS "FROM" ...
• ADD A CLEAR SUBJECT. ...
• WRITE THE BODY. ...
• SIGN OFF WITH A GOOD CLOSE.
ASSIGNMENT #3
• A. To show coherence of ideas, supply the correct connectedness in this memo.

• (SEE YOUR CANVASS ACCOUNT AFTER THIS

SESSION)
 EMAIL & FAXES
• Email- stands for electronic mail or electronic means of
communication.
• Fax-   (Short for facsimile and sometimes called telecopying) is the
telephonic transmission of scanned-in printed material (text or
images), usually to a telephone number associated with a printer or
other output device. ... The receiving fax machine reconverts the
coded image and prints a paper copy of the document.
 THE ADVANTAGES OF EMAIL FOR INTERNAL
COMMUNICATIONS
• EMAIL IS A FREE TOOL. ...
• EMAIL IS QUICK. ...
• EMAIL IS SIMPLE. ...
• EMAIL ALLOWS FOR EASY REFERENCING. ...
• EMAIL IS ACCESSIBLE FROM ANYWHERE – AS LONG AS YOU HAVE AN INTERNET
CONNECTION. ...
• EMAIL IS PAPERLESS, AND THEREFORE, BENEFICIAL FOR THE PLANET.
 10 ADVANTAGES OF EMAIL
• It's free! Once you're online, there is no further expense.
• Easy to reference. Sent and received messages and attachments can be stored safely, logically and
reliably. ...
• Easy to use. ...
• Easy to prioritize. ...
• Speed. ...
• Global. ...
• Good for the planet. ...
• Info at your fingertips.
 WHAT ARE THE ADVANTAGES OF FAX?

• Email may be convenient in some ways, but there are nonetheless several advantages that
make faxing a preferred form of document transmission for many people.
• Reliability. All you need to successfully send a fax is a fax machine and a recipient fax
number. ...
• Security. ...
• Speed and convenience. ...
• Familiarity and ease of use.
HOW DO FAX MACHINES WORK?

• Fax machines scan an image or a document and transfer that scan to the receiving device,
where it is printed. Fax machines communicate with one another via a telephone line. Before
sending a document, both machines have to confirm they're ready for the process