Professional Documents
Culture Documents
Continuous Improvement
Continuous Improvement
Introductions:
– Name
– Location
– Past Position
Will you become a Black Belt? Green Belt?
– What do you expect to get out of Six Sigma training?
Complete the
Think! Answer
exercise in
the question in
teams assigned
your workbook.
by the instructor.
Go to your
Use Minitab® to
workbook to
complete the
complete an
activity.
exercise.
The Instructor
Complete the will lead you
activity within through a
the allotted time. review of the
activity.
Superior Essex, Jan 2014 6 W2-1 Intro to Week Two.ppt
Black Belt/ Green Belt Training at Essex
Week One Week Two
5 Self-taught Modules Measure Phase
1. Six Sigma Overview 1. Introduction
2. Recognizing Improvement Opportunities 2. Clarify the Process/Product & Customer CTs
3. Defining Opportunities in Sigma TRAC 3. Characterize the Defect
4. Meet Minitab® 4. Determine Measure of Intended Function
5. Data Collection and Analysis 5. Validate the Measurement System
6. Evaluate Process Behavior
7. Evaluate Process Capability
PROJECT
8. Identify Potential Xs MANAGEMENT
Part One
Allotted Time
10 MINUTES
ASSIGNMENT:
ASSIGNMENT:
1.
1. Brainstorm:
Brainstorm: What
What is
is Six
Six Sigma?
Sigma?
List
List many
many ideas,
ideas, descriptions.
descriptions.
2.
2. Create
Create aa statement:
statement: Six
Six Sigma
Sigma IS…
IS…
3.
3. Create
Create aa second
second statement:
statement: Six
Six
Sigma
Sigma IS
IS NOT…
NOT…
DfSS D-MAIC
EXISTING PRODUCTS AND
NEW PRODUCTS AND PROCESSES
PROCESSES
Release product/process designs that: Improve processes to improve the
Are highly robust against output (the products).
changing user and Determine factor settings that
manufacturing conditions. minimize variation
Are highly reliable and durable. Discover and counteract
And, are low cost cause(s).
DfSS D-MAIC
EXISTING PRODUCTS AND
NEW PRODUCTS AND PROCESSES
PROCESSES
Release product/process designs that: Improve processes to improve the
Are highly robust against output (the products).
changing user and Determine factor settings that
manufacturing conditions. minimize variation
Are highly reliable and durable. Discover and counteract
And, are low cost cause(s).
This course
EXTERNAL
EXTERNAL
CUSTOMERS
CUSTOMERS
OEM
OEM
“FUTURE STATE” End
End Users
Users
of the Plant Other
Other Plants
Plants
What happens when our process makes tracks that are loose?
Does this impact our ability to become LEAN?
BOLT
STAMPING PAINT ASSEMBLY
HARDENING
OUTPUT:
Problem with Thread Didn’t torque Loose Tracks
bolt dimension not down
10
hardness?
Histogram of Hardness
right? properly?
8 Histogram of Dimension
10
Frequency
8
4
Frequency
6
2
4
0
ION
60 64 68 72
Hardness
LSL
2
IAT
VAR
0
5.90 5.95 6.00 6.05 6.10
Dimension
LSL USL
BOLT
STAMPING PAINT ASSEMBLY
HARDENING
OUTPUT:
High High Tracks that
High capability
capability on on thread capability on slide smoothly!
bolt hardness dimension torque
Histogram of Hardness
25
Histogram of Dimension
25
20
20
15
Frequency
15
Frequency
ED
10
10
U C
RED ATION
5 5
0 0
5.92 5.96 6.00 6.04
64.5 66.0 67.5 69.0 70.5 72.0 73.5 75.0
Dimension
Hardness
LSL I
LSL USL VAR
Superior Essex, Jan 2014 18 W2-1 Intro to Week Two.ppt
Reducing Variation Improves
Quality and Enables Lean!
3 Sigma Process
As variation
decreases,
4 Sigma Process
quality and efficiency
improve!
6 Sigma Process
LSL USL
6 5 4 3 2 1 1
2 3 SIGMA
SIX 4 5PROCESS
6
Define
Characterize
Characterize
Existing
Existing Process
Process
Measure
Measure
Analyze
Analyze
Improve
Improve Optimize
Optimize the
the
Process!
Process!
Control
Control
Integrate into
Daily Work
Y = f(x)
Golf Score •Position of hands
•Feet position
•Elbow position
•Lateral plane
•Club length
A person cannot improve
•Weight shift
his/her golf game by
focusing on the score (Y).
Part Two
EFFICIENCY EFFECTIVENESS
The resources consumed Process outputs meeting
to do the work. or exceeding the needs of
customers.
Achieved through focusing
inside Achieved by improving what
the process. comes out
of the process.
Suppliers
EFFICIENCY EFFECTIVENESS
Team 1: PROCESS
Process: OUTPUT
Form Headliner Formed headliner
Defect: creases
Team 2: PROCESS
Process: OUTPUT
Vac Wrap Formed and
(Form and bond bonded floor
consoles) consoles
Defect: delaminations
Form Headliner
% Defective
(% creased headliners)
NO!
“To get quality, don’t measure quality!”
Dr. Genichi Taguchi
Superior Essex, Jan 2014 25 W2-1 Intro to Week Two.ppt
The Importance of a Good Process Y
A PROCESS Y:
Is a variable measure of what the process is intended to do.
It measures the positive, not the negative.
It measures each cycle of the process.
Reducing
variation in the
Process Y is
HOW we
eliminate
defects!
Baseline
BaselinePPM
PPM == 1,000,000
1,000,000
Process Capability of Longitudinal Ref. Line Length
Calculations Based on Weibull Distribution Model
LSL
P rocess D ata O v erall C apability
LSL 105 Pp *
Target * PPL -1.25
USL * PPU *
Sample M ean 100.173 P pk -1.25
Sample N 75
Exp. O v erall P erformance
Shape 163.376
P P M < LSL 1000000.00
Scale 100.528
P P M > U SL *
O bserv ed P erformance P P M Total 1000000.00
P P M < LSL 1000000.00
P P M > U SL *
P P M Total 1000000.00
100 mm Line
Before
POTENTIAL
POTENTIALXS: XS:
X1
X1––Pin
Pinchain
chainwidth
width
X2
X2––Form
Formheight
height
X3
X3––Pin
Pinchain
chainwidth
widthand
andform
formheight
height
X4
X4––Composite
Compositeforeshortening
foreshortening
X5
X5––Fabric
Fabricfoam
foamdensity
density
X6
X6––Fabric
Fabricfoam
foamIFD
IFD
X7
X7––Fabric
Fabricfoam
foamairflow
airflow
VERIFIED
VERIFIEDXS:
XS:
X3
X3––Pin
Pinchain
chainwidth
widthand
andform
formheight
height
X4
X4––Composite
Compositeforeshortening
foreshortening
BEST
BESTCOUNTERACTION:
COUNTERACTION:
X4
X4 Counteraction
Counteraction
Composite
Compositeforeshortening
foreshortening Add
Addclaw
clawplates
platestototool
tool
Fabric Claws
110
108
BEFORE:
106
No Stretch
Data
104
9% Stretch AFTER: Equalized lateral
102
and longitudinal tension
100
Before After
107.5
LC L=106.81
105.0
102.5
100.0
1 6 11 16 21 26 31 36 41 46
Sample
Before A fter
6.0
U C L=5.232
4.5
Sample Range
3.0
_
R=2.032
1.5
0.0 LC L=0
1 6 11 16 21 26 31 36 41 46
Sample
LSL
P rocess D ata O v erall C apability
LS L 105.00000 Pp *
Target * PPL 1.88
USL * PPU *
S ample M ean 108.89000 P pk 1.88
S ample N 75
Exp. O v erall P erformance
S hape 1.79709
P P M < LS L 0
S cale 2.48721
P P M > U S L *
Threshold 106.67263
P P M Total 0
O bserv ed P erformance
P P M < LS L 0
P P M > U S L *
P P M Total 0
PPM
PPM== 00
Best
Best Practice
Practice Nominated to Affinity Team:
on
Ideal Function sC
Stay
l
ny
Vi
Input
Input Signal,
Signal, M:
M: Vac-Wrap
Vac-Wrap Response,
Response, Y:
Y:
Heat
Heat Process
Process Peel
Peel Strength
Strength
Control
Control Factors:
Factors: Potential
•• Top
Top HeatHeat % Color
•• 11stst Vac %
Vac %
% •
• Bubble On Delay
Xs
•• Bubble
Bubble On On Time
Time • Cool Time
•• Cool Time Delay
Cool Time Delay • Bubble Pool Speed
•• Bottom
Bottom Platen
Platen Delay
Delay • 1st Vac Time
•• Bottom Heat
Bottom Heat % % • H2O Jet Stream
•• 22nd
nd Vac Time
Vac Time
Many
Control Factor Effects and Best Levels: Strong Xs
Main Effects Plot for S/N Ratios
Top heat % Btm heat % Bub on del Bub on time Btm plat del Bub pull spd Color 1st vac % 1st vac time 2nd vac time
-35.0
S /N R at io
-36.5
-38.0
-39.5
-41.0
1 6 9 3 11
5 8 2 13 7
Cool time de Cool time Btm dist.
-35.0
Simultaneously setting all control factors
at their levels corresponding to least
S /N R a ti o
-36.5
= Best Level
The Improvement:
Avg.Peel strength before =3.2 lbs. Avg. Peel strength after =6.14 lbs.
Standard deviation before = 1.2 Standard deviation after = 0.8
Customer Project
10000
Sort
Sort
8000 Implementation
6000
Date
4000
2000
0
Zero Defects
01
01
1
2
1
2
02
02
2
/0
/0
/0
/0
/0
/0
/0
/0
/0
/0
/
7/
9/
20
29
30
1
/8
26
16
20
22
13
11
/1
6/
1/
3/
12
/
5/
9/
3/
2/
6/
7/
1/
4/
10
11
2002 to end of
program!
Adequate
pull-strength
8 Wide
Wide operating
operating
7
6 window
window enables
enables
Pull Strength (lbs.)
5
4 Wide temperature
zero
zero defects
defects to
to
3
2
window easily
easily continue
continue
1
0
over
over time.
time.
250 260 270 280 290 300
Temperature Deg. F
Defect: Creases
Heat
Heat (Input
(Input
Team 2: PROCESS OUTPUT energy)
energy) to
to “Peel
“Peel
Vac Wrap Formed Consoles Strength”
Strength”
Defect: Delaminations
AFTER
$95
Process Y
$90
$85
$80
$75
$70
$65
$60
… to improve
BEFORE
$55
$50
$40
or Business Y
Jul-01
Jul-02
Jul-00
Jan-01
Feb-02
Jun-02
Jan-00
Feb-00
Jun-00
Feb-01
Jun-01
Jan-02
Oct-00
Oct-99
Nov-99
Oct-01
Dec-99
Mar-00
Nov-00
Mar-01
Sep-01
Nov-01
Dec-01
Mar-02
Sep-00
Dec-00
Sep-02
Apr-00
Apr-01
Apr-02
May-00
May-01
May-02
Aug-00
Aug-01
Aug-02
Six Sigma is all about …
Establishing a baseline,
Conducting improvement projects, and then
Measuring the new performance level to see
the impact.
Part Three
Business
Business
Leaders
Leaders and
and
Recognize
Recognize All
All Employees
Employees
The Master
Process
Process Owner,
Owner,
Define
Define MBB,
MBB, Black Belt
Black Belt or
or Black Belt
Green
Green Belt
Belt coaches
Measure
Measure throughout
Black
Black Belt
Belt or
or Green
Green all D-MAIC
Belt,
Belt, Process
Process Owner
Owner
Analyze
Analyze and
and Team
Team phases.
Improve
Improve Process
Process Owner
Owner
and
and Team
Team
Control
Control
Integrate into
Daily Work
PERSON
ROLE RESPONSIBLE
Allotted Time
15 MINUTES
ASSIGNMENT:
ASSIGNMENT:
Review
Review the
the storyboard
storyboard steps
steps and
and the
the
sequential
sequential questions.
questions.
1.
1. Which
Which steps/questions
steps/questions dodo you
you think
think
may
may pose
pose the
the greatest
greatest challenge?
challenge?
2.
2. Which
Which steps/questions
steps/questions dodo you
you think
think
are
are most
most critical
critical to
to reducing
reducing variation?
variation?
Measure
Measure
2 Determine what to measure (Y) and validate the measurement system.
Analyze
Analyze
4 Identify causes (Xs) of variation and defects.
Improve
Improve
6 Determine solutions (ways to counteract causes) including operating
levels and tolerances.
7 Install solutions and provide statistical evidence that the solutions work.
Control
Control
8 Put controls in place to maintain improvement over time.
Create
Create IPO
IPO (Input-Process-Output
(Input-Process-Output diagram)
diagram)
Quantify
Quantify Customer
Customer Y/ Y/ Business
Business Y Y (measure
(measure of
of the
the defect)
defect)
Determine
Determine Process
Process Y Y (measure
(measure ofof intended
intended function)
function)
Conduct
Conduct Gage
Gage R&R
R&R
Collect
Collect Initial
Initial data
data
Counteract
Counteract special
special cause
cause (if
(if needed)
needed)
Collect
Collect new
new data
data after
after special
special cause
cause removed
removed (if(if needed)
needed)
Set
Set Improvement
Improvement Target
Target