Greetings!

Good
Afternoon
Let us Pray.
What does PPE mean?.
And site some examples.
Design and
Layout of a Front TLE-Front
Office Reception Office
Area Services NCII

Quarter 1 -
Module 4:
TLE_HEFS7/8ID-
Oj-12
 Learning objectives
LO1: Read and interpret symbols and layout in
a given sample plan for a front office reception
area:
read and interpret symbols and layout in a
given sample plan for a Front Office
reception layout;
describe the parts and functions of a front
office layout;
evaluate a sample front office reception
layout.
 
Layout – refers to the
way in which the parts
of something are
arranged or laid out.
 Office layout deals with the design and

décor of an office. It takes into account all

the equipment, supplies, accessories, and

designs an arrangement needed for the

proper functioning of an office.

https://www.edrawmax.com/office-
layout
 What are the
importance of
having a good
office layout?
Importance of a
good office It promotes an effective
and efficient flow of
layout. work

Spaces are properly

utilized
image source: Gstastic.com
Importance of a
Well planned office
good office layout should ensure a
better flow of
layout. communication to
all employees

It facilitates better
supervision of employees
and cost-efficient
Image source: kmcmaggroup.com
Importance of a
good office It is time-saving
layout. Ensures maximum and optimum
usage of office equipment

It projects a positive image

and good working conduct
of employees
Image source: RoyRochlin.com
 An effective layout
develops a positive
image of the office
among the costumers
and
visitors.
Parts and Functions of a
Front Office Layout
Parts and Functions of a Front Office Layout
Front Office Department
is the face of the hospitality business. It
is the center of the industry that has the
initial contact with the prospective
guest.

RECEPTION
 handles all cancellation and revisits
reservations made by guests
Parts and Functions of a Front Office Layout
RESERVATION DESK
 deals with daily arrival and departure of
guests, blocking of rooms for expected arrivals
in advance.

INFORMATION DESK
 is located in the lobby, its main function is to
maintain resident guest rack, handling guest
room keys, etc
Parts and Functions of a Front Office Layout
TRAVEL DESK
 is the source for providing a vehicle as per
demand, organize sightseeing for, book
railway/air tickets etc.

BELL DESK
 handle guest arrival and departure by taking
the guest baggage from the car in the gate, to
escort the guests to their rooms
Parts and Functions of a Front Office Layout
NIGHT AUDITOR
 reconcile all revenue statements.

CASH AND BILL SECTION

 the main function is to post room charges in the
guest folios, recording all credit charges in
guest folios, updating cash received from
guests etc.
Parts and Functions of a Front Office Layout
TELEPHONE /SWITCHBOARD OPERATOR
9  the main task includes answering incoming
calls, directing calls to guest rooms through the
switchboard

10 UNIFORMED SERVICES
 the hotel includes the Bell Desk and
Concierge
What’s More
Create a layout of
your own office in
the future. Label
each part.
Make a checklist of your daily task
in school starting from the first day
to the
last day of the week. Check if you
were able to efficiently and
effectively
achieve your planned task of the
week.
 “Pleasure in the job
puts perfection in the
work”

-Aristotle
Thank you!