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  • How To Handling Objection

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    Young Def
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    This document discusses how to handle objections in the sales process. It explains that handling objections involves investigating, clarifying, and overcoming customer concerns about purchasing. It outlines the stages of handling objections as getting attention, interest, weighing options, and taking action. It also lists types of objections like hidden, reasons-based, objections to intentions, requests for information, objections to show-off, subjective objections, and general refusals. The document encourages finishing the sales process quickly without difficult or strange questions.

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    HOW TO HANDLING OBJECTION

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    This document discusses how to handle objections in the sales process. It explains that handling objections involves investigating, clarifying, and overcoming customer concerns about purchasing. It outlines the stages of handling objections as getting attention, interest, weighing options, and taking action. It also lists types of objections like hidden, reasons-based, objections to intentions, requests for information, objections to show-off, subjective objections, and general refusals. The document encourages finishing the sales process quickly without difficult or strange questions.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    6 views5 pages

    How To Handling Objection

    Uploaded by

    Young Def
    This document discusses how to handle objections in the sales process. It explains that handling objections involves investigating, clarifying, and overcoming customer concerns about purchasing. It outlines the stages of handling objections as getting attention, interest, weighing options, and taking action. It also lists types of objections like hidden, reasons-based, objections to intentions, requests for information, objections to show-off, subjective objections, and general refusals. The document encourages finishing the sales process quickly without difficult or strange questions.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 5

    HOW TO HANDLING

    OBJECTION
    DEFRI SAJO
    RISKA ANJANI
    • What is Handling Objection?
    Yaitu proses personal selling di mana tenaga penjual
    melakukan menyelidiki, mengklarifikasi, mengatasi
    keberatan pelanggan untuk membeli.
    • STAGE OF HANDLING OBJECTIONS
    • ATTENTION
    • INTERESTED
    • WEIGHING
    • WANT AND BE SURE
    • ACTION
    • TYPES OF OBJECTIONS
    • HIDDEN OBJECTION
    • REASONS
    • OBJECT TO BURE’S INTENTIONS
    • REQUESTING INFORMATION
    • OBJECTION TO SHOW-OFF
    • SUBJECTIVE OBJECTION
    • GENERAL REFUSAL OF SALE
    • LAST WAY
    THANK YOU
    DON’T GIMME UR HARDEST QUESTIONS

    CAUSE’ I WANT TO FINISH QUICKLY


    AND

    DON’T GIMME UR WEIRD QUESTIONS

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