PERFORMANCE

MANAGEMENT

PRESENTED BY-
ANUJA SHRIVASTAVA
SHALINI SAHU
PERFORMANCE
MANAGEMENT
Performance management
is a process by which
manager and employees
work together to plan ,
monitor and review an
employees work objectives
and overall contribution to
the organization.
OBJECTIVES OF
PERFORMANCE MANGEMENT
 To enable the employees towards
achievement of superior standard of work
performance
 To help the employees in identifying the
knowledge and skills required for
performing the job efficiently as this
would drive their focus towards
performing the right task in the right way.
 Boosting the performance of the
employees by encouraging employee
empowerment , motivation and
implementation of an effective reward
mechanism.
 Promoting two way system of
communication between the
supervisors and the employees for
providing a regular and a transparent
feedback for improving employee
performance and continuous coaching.

 Identifying the barriers to effective

performance and resolving those
barriers through constant monitoring ,
training and development
interventions.
PERFORMANCE
MANAGEMENT MODEL
Planning

Reward Monito
ing ring

Develo
Rating
ping
IBM
 International Business Machines
Corporation (commonly referred to as IBM)
is an
American Multinational technology company
headquartered in Armonk , New York ,
United states, with operations in over 170
countries. The company originated in 1911.
 IBM manufactures and markets
computer hardware, middleware and softwar
e, and offers hosting and consulting
services .
IBM- PERFORMANCE MANAGEMENT
 IBM focuses on employee satisfaction because
of satisfy employees provide their best
efforts to the organizational growth by
providing customer satisfaction.
 IBM provides monetary and nonmonetary
benefits to their employees on the basis of
their performance.
 IBM focuses on innovation through the
effective workforce performance. So they
have launched ‘Personnel Management's
Training and Management Assistance
program’
 IBM focus on employee satisfaction because
the satisfy employee play a vital role
to achieve the organization goals through the
innovation and creativity towards their
assigned tasks. Motivated employees provide
their best efforts for the organization growth
as well as self improvement.
COGNIZANT
 Cognizant Technology Solutions Corp is
an American multinational corporation
 that provides custom information
technology, consulting, and business
process outsourcing services. It is
headquartered in Teaneck, New Jersey,
United States. Cognizant is listed in the 
NASDAQ-100 and the S&P 500 indices.
Originally founded as an in-house
technology unit of Dun & Bradstreet in
1994,Cognizant started serving external
clients in 1996.
 Performance management at Cognizant is a continuous
process, unlike most other companies. Oraganizational goals
are set by the top leaders in collaboration with clients.
Departmental goals again follow the organizational goals and
individual goals are framed with the demands of each project
in alignment with departmental goals . Managing and
developing performance:

 Refresher or remedial programs are conducted on individual

need basis

A ‘PIP’ (performance improvement plan) is tailored for low

performance employees faring poorly in their job for 3
consecutive months. They are monitored and groomed for 2
months to enable them to catch up.

 ‘Buddy-up’ plan where a low performer is paired with a high

performer and both benefit.

 There is an online portal called ‘learning management system’

where employees can enroll for various courses.
MAHINDRA N MAHINDRA
 Mahindra and Mahindra Limited is an Indian
multinational automobile manufacturing
corporation headquartered in Mumbai,
Maharashtra, India.
 The Company's Automotive Segment consists
of sale of automobiles and spare parts. Its
Farm Equipment Segment consists of sale of
tractors and spare parts. Its IT Services
segment consists of business consulting and
software implementation.
Strategy mission ,vission & budget

Business Goals

Departmental /functional
objectives

Organization’s objectives
Role /individual
objectives

Key result area

TATA CONSULTANCY
SERVICES
Tata Consultancy Services (TCS) is a
global leader in IT services, digital and
business solutions that partners with
its clients to simplify, strengthen and
transform their businesses.
 Monitoring the progress of employees
 Ensuring all around development of
employees
 Evaluation of individual performance
 Rewarding our employees
LARSEN & TOUBRO
 Larsen & Toubro Limited (L&T) is a
company which is it various sectors such
as in manufacturing, engineering and also
in IT . It is Multinational company , which
has a branch in London UK its IT sector.
This company on the overall has a strong
customer focused approach and c class
quality in all major lines of its industry.
Larsen & Toubro Limited (L&T) has
offices and branch which is globally
spread .The company has around 11590
employees. L&T Info tech focuses on
Information technology and software
services
 The software company like L &T the project
manager of that particular team would handle
this performance review and here will be
particular time set by the management of the
company for this .
 The manager that is project manager would
meet openly and constructively discuss the
performance of that employee usually a
general discussion.
 Based on the performance training would be
given for that employee if their performance is
very bad
 If the company is not happy with the
performance of the employee the company
may end that employees employment .
Depending on the circumstance , the
performance improvement action may include
warning , councelling or retraining.
CONCLUSION
 Performance management is basically a
system of different processes that combine to
create an effective workforce within your
company that can effectively reach your
business goals. There are many different
aspects of performance management , but in
most cases it can be broken down into a few
simple steps. Performance management can
plan on these to have the most impact on the
success or failure of your 
performance management  efforts-
 Planning
 Monitoring
 Rewards.