Professional Documents
Culture Documents
VISIBLE
ABOVE SEA LEVEL
10 %
SEA LEVEL
INVISIBLE
BELOW SEA LEVEL
90 %
THE ICEBERG
KNOWLEDGE
KNOWN &
TO OTHERS
SKILLS SEA LEVEL
UNKNOWN
TO OTHERS
ATTITUDE
THE ICEBERG
In other words,
THE ICEBERG
BEHAVIOR
KNOWN
TO OTHERS
SEA LEVEL
UNKNOWN
TO OTHERS
ATTITUDE
MOTIVES – ETHICS - BELIEFS
Components of Attitude
WHAT MAKES YOUR LIFE 100% ?
Let each letter of the alphabetic has a value equals
to it sequence of the alphabetical order:
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26
S K I L L S
19 11 9 12 12 19 = 82
K N O W L E D G E
11 14 15 23 12 5 4 7 5 = 96
H A R D W O R K
8 1 12 4 23 15 18 11 = 98
A T T I T U D E
1 20 20 9 20 21 4 5 = 100
Game
Game-1:
A- Ballance the equation below, by putting one
straight line any where.
5+5+5=550
• Prior Commitment.
• Insufficient Information.
• Balance and Consistency.
• Lack of Resources.
• Improper Reward System.
• Resistance to Change.
Ways to overcome barriers:
De
Th term
t ive ew eo
ry inis
g a Vi m
Ne orld
W
Beware the Bullets!
Negative Work
Environment
Gossips
Bulldozers Complainers
CHANGE . . .
Challenges our
paradigms
Alters the way we think
Makes life more difficult
for a while
Causes Stress
Is an ongoing fact of life
Past
Ouch Experiences
!
Ouch
Ouch ! Ouch
! ! Ouch
Ouch !
!
Ouch
!
Ouch Ouch
! !
Negative
World View
Media Frenzy
A recent Statistic:
Crime down 20% in America reporting up 600%,
Look at what you are looking at !!!
Determinism
Theory
thinkers
. . . or is it their CHOICE?”
Choose the Right Luggage
od g e
D Be
u ll ets
B Bulletproof
The Problem With Dodging Bullets
You’re going to get hit!
Bulletproof Armor
Comes from
SELF CHANGE
Putting on the
Armor
n g e
Cha ings!
3 Th
How to Change Your Attitude
ATTITUDE
Changes happen
personally
from the
INSIDE OUT!
ATTITUDE
So . . . Accept Responsibility
I am responsible . . .
. . . for who I am
. . . for what I have
. . . for what I do
I TUDE
ATT
Step #2 Take Control
Negative
YOU
world view
THINKING
Changes come
from observing
logically in
every situation
THINKING
Manage Your Self-Talk
If you think you Can, or you think you Can’t…
YOU’RE RIGHT! Henry Ford
THINKING
How to Change Your Behavior
BEHAVIOR
Changes take
true assessment,
determination &
discipline
BEHAVIOR
Choose Your Behavior
REACTIVE
Stimulus Response
RESPONSIBLE
My My
Stimulus Choice Response
BEHAVIOR
Steps Toward Changing Behavior
BEHAVIOR
4. Unconscious Competence
3. Conscience Competence
2. Conscience Incompetence
1. Unconscious Incompetence
INFLUENCE YOUR ENVIRONMENT!
+
Add POSI IVE Behavior
Replace the BAD HABITS!
• Spread a SMILE around
• Sprinkle some “positive” on the negatives
• Focus on the good of each day
• Stay out of the “feeding frenzies”
• Say “please” and “thank you”
• Practice EMPATHY
• Evaluate YOUR behavior
• Never miss an opportunity to complement
BEHAVIOR
+
More POSI IVE Contributions
• Before you say anything to anyone, ask
yourself three things
1. Is it true?
2. Is it harmful?
3. Is it necessary?
Keep promises
Have a forgiving view of people
Keep an open mind with changes
See criticism as opportunity to improve
Cultivate your sense of humor
Remember to . . .
ENJO
Y !!!!!!!!!!