Professional digital body language in the workplace

Batch Name : 36

 Swaraj Patil
 Akash Katkar
 Akanksha Shinde
 Sahil Fulbandhe
 Darpan Birla
 Prerana Nagpure
 Manish Sharma
 Dhiraj Desai (Leader)
 Shubham Patil
 Aakash Vijayvergiya
 Introduction

 Theprocess of communicating nonverbally through

conscious or unconscious gestures, movements or
positions. Body language involves metamessages,
which are the underlying or implicit messages we
send.

 However, digital body language is more difficult to

grasp and interpret than physical body language,
which inevitably leads to misunderstandings. For
effective communication in the workplace, it’s
important to learn how to control your own digital
body language and correctly interpret that of others.
 Importance

 Clear Communication :
Any workplace is a mix of people with different backgrounds and
personalities. Without clear communications, which must include thoughtful
digital body language, miscommunication and misunderstandings will inevitably
happen. That can ultimately hurt productivity and a company’s bottom line.
 Healthy Workplace :
Policies and practices that promote clear and positive digital body language,
on the other hand, will support virtual work environments that are inclusive and
connected. That means better morale, improved productivity and a healthy
workplace culture.
Examples of DBL
 Laws of DBL
1. Value visibly :
Where an approving nod or a thanking smile is not
possible, appreciation must be expressed in a
different way. For example, via a like or a
comment in the chat window of a call. Take the
time to read emails carefully and calmly, and
always respond with a brief reply. Actively
communicate, this strengthens trust and respect.
2. Communicate carefully
Misunderstandings are often more difficult to resolve
than in the moment when they could have been
avoided. It’s worthwhile for all parties involved to
communicate carefully and to be particularly attentive
with the choice of words and the manner of
communication. Express yourself as clearly as possible
to minimize the risk of being misunderstood.
3. Collaborate confidently :
The modern working world stirs up fear, insecurity and
worry. Overcoming these to be able to make decisions
with a healthy self-confidence is the third law of digital
body language. Don’t question everything over and over
again. Trust that your team will understand and respect
your decisions.
4. Trust totally :
The fourth law can only come into effect if the
previous three laws are respected. Believe in your
team, 100%. In an openly structured team, you can
rely on every single member to tell the truth, keep
their word, and do their jobs – without you having to
control everything.
 How to use DBL
!!! Exclamation Question Marks ? Periods . Emojis 🤔
Points
! Warmth ? Interest or Given the words, They are now
!! Excitement, clarification. can mean abrupt or mainstream.
urgency ?? Confusion or anger. Multiple Message seems more
!!! Enthusiasm interrogation means more to say, genuine and
!!!! Sarcasm, wit, ??? Frustration or still thinking or an authentic. Typically
anger anger unfinished thought. used as shorthand in
Meme - these are informal
overused by older communication.
people.
 Summary

1. Work to develop your EQ: Self awareness, self management and an understanding of
others. Use that to guide your DBL.
2. Pause to understand the content, the intent and the metamessages for the messages
you send and receive.
3. Assume good intent. Trust but clarify.
4. Identify the digital norms, at home and work.
5. Recognize Trust + Power differentials to guide your DBL.
 Conclusion

Because reading dbl in real-time gives you the ability to monitor

complex behaviors based on a specific one person behavior, it
creates a real personalized experienced for your visitor.
Optimizing in real time according your visitor's behavior is more
than just choosing the right image, copy or button color. It's about
timing. The perfect timing.