Topic:

Topic:
DEMONSTRATE AN

ABILITY T O EXPRESS ONE

SELF IN A CLEAR AND

CONCISE MANNER
Criteria

 Criteria
PROFICIENCY IN
COMMUNICATION IS

MANIFESTED BY

EXPRESSING ONESELF

EFFECTIVELY
 The 3 C's
of effective

communication

Increase your chances

of being heard
 In the words of Anthony Robbins,

"The way we communicate with others

and with ourselves ultimately

determines the quality of our

lives." Communication, verbal as

well as nonverbal, sets the tone

for all of our interactions. Think

of how differently you feel when

someone approaches you with a smile

and a compliment as opposed to a

frown and a complaint.

 Here are three easy-to-

incorporate standards

offered by John Maxwell in

his book, The 17

Indisputable Laws of

Teamwork, to increase the

effectiveness of your

communication.
1. Be consistent
It's incredibly frustrating when someone says

one thing one day and something different the

next (when there has been no intervening

variables to cause a change). Over time, this

inconsistency in the messages you're sending

leads people to not trust what you have to

say. So if you want to be taken seriously and

earn credibility as a leader and a strong

communicator, you have to be consistent in the

messages you send to others.

2. Be clear
While a song and dance routine may be

entertaining, it's not necessarily the most

effective way to communicate your message. When

you want to be heard, make sure that the

messages you're sending are clear,

understandable, and straightforward. Some people

try to impress others with big, flashy words or

complicated terminology, but the question you

should ask yourself is: Do I want to impress, or

do I want to be heard and understood? If it's

the latter, toss out the flash and stick with

clear messages that leave no one guessing.

3. Be courteous
Courtesy conveys respect. When someone feels

respected, they're more likely to be open to

hearing your message. Starting off a

conversation with "You idiot," (or what

happens more often--conveying "You idiot"

through your body language) will immediately

put people on the defensive. It's human

nature. So if your goal is to be heard,

"please," "thank you," and a positive tone

are your best strategies.

 Communication is by far one of the most valuable

skills in any professional’s toolkit. Whether

you’re just starting your career or you’re a

seasoned vet, being an effective communicator at

work is key to your success.

I believe there are three

communication principles that will

help anyone become a more

effective and influential

communicator in the workplace:

 Strive for calrity
Identifying your key messages—the main

ideas you want to embed in your

audience’s mind—is an important part of

communicating clearly.
Developing key messages before you

communicate will help you focus in on

what you want to say and deliver your

content with clarity.

 Before you communicate, write down your

central idea. What are the key messages

you want your audience to hear and

understand?
Spend time thinking about your audience

and the knowledge they may or may not

Here are some

have about the content you’ll be

sharing. When in doubt, be prepared to

tips to help provide context and a quick recap to

you get
bridge any knowledge gaps.
As you write out your key points, avoid

started: jargon and other language that could

confuse your audience or distract them

from your central idea. Technical

language or high levels of detail may

seem important to you, but they can be

a barrier to audience engagement.

 Keep it concise
Aim for short, direct sentences. Saying less forces

you to focus, and the more focused you are, the

higher your chances of getting your message across.

Be sure to define exactly what you want people to

understand and what, if anything, you’re asking

them to do.

Saying less has another advantage. Whether you’re

communicating by email, over the phone, or in

person, saying too much can hurt your efforts.

Take out the filler. Write down your message

and then review it for conciseness. Is every

bit needed to get your point across or have

unnecessary words snuck in? In particular,

watch for overuse of filler words like “very”

and “really.”
Keep it simple. Close thesaurus.com. Fancy Try these tips

words will only confuse your audience—or

for concise

worse, alienate them. Stick to language that

is familiar and accessible.

Formatting is your friend. The longer the
communication:
update, the more likely it is that important

details will be lost. Use formatting in written

communication (such as bullet points,

headings, or bold emphasis) to highlight

vital information. I like to bold important

dates, calls to action, and key decisions so

it’s nearly impossible to miss them.

 Be consistent
Don’t be afraid to repeat your

Consistency in
key messages—it’s hard for

people to miss a point when

communication usually
they’ve seen or heard it
means two things:

repetition and

multiple times.
Make sure you communicate on a

regular basis. Depending on the

project or situation, this may

frequency. involve creating a set

communication schedule to provide

updates. Or, it can simply mean

being proactive and responsive in

terms of how you communicate by

email, over the phone, or in

meetings.
 You're ready!

Keep these three principles in

mind, and you'll be able to

effectively convey your ideas,

connect with your audience, and

communicate with confidence

 Thank you
for listening!
Prepared by

Group 1
:)
Members:

Jireh
Candice Chloe
Ylaiza
Chriselle