Hospital Construction

Project
BY: AMRAH ARIF
HAMZA NAEEM
SALEHA SUGRIO
ZAID BAIG
LAIBA KHAN
Introduction

 Name of Hospital “THE HOPE HOSPITAL”

 hospital consists four floors

 Departments:
ENT, general surgery, Orthopaedics, Paediatrics, Gynaecology, urology, pathology,
radiology(X-ray), dermatology, psychiatry, dental surgery, neurology, physiotherapy,
most importantly emergency department, Covid-19, pharmacy departments,
laboratory, operation theatre(OT)
 services offered:
Intensive Care Unit (ICU), open MRI, CT scan, neuro monitoring, vaccination centre, digital X-ray in
radiology department, audiometry system, in ENT department, endoscopy, dermatology skin services,
visual fields and OCT machine for eye department, free ambulance service, hepatitis B and C
treatment, cancer specialist, ventilators and others.

Location:
It is located at Makhdoom jamil zaman road, main bypass, Hyderabad, Sindh, Pakistan.
 Discuss the style of management of your project:

 Hospital project uses Lean project management.

 it focuses on improving the overall quality of how an organization works.
 It helps improve efficiency and effectiveness of each employee and each process, along with reducing the
wastage of time and resources
key project stakeholders

 Doctors working in hospital, physicians, nurses, medical staff, hospital board and
executive, administration staff, paramedical staff, patients (key customers).

 Suppliers: industry/ pharmaceuticals

 Sponsors include: jubilee life insurance company, Jahangir pathology lab and
blood bank, board of directories/trustees.
Importance of Project in terms of:

 Geographical Importance:
 Hospital is located on Makhdoom jamil zaman road, main bypass, Hyderabad,
Sindh
 We chose the city Hyderabad because in Hyderabad here are very few hospitals
which provide quality work with new technology
 Societal Importance
 Hospitals are an important aspect of the development of a health-care system
 High-quality health care can help people avoid diseases and live longer.
 Good Hospitals provides society the best quality and best health.

 Economic importance
 new hospitals, with new and modern technology for treatment of patients is quite beneficial for
country’s economy.
 It is vital to the nation's well-being and prosperity, as well as a source of employment
 Whenever, it comes to complex diseases people prefer going to other country’s for treatments. So,
building good hospitals is better for economy
Project life cycle:
Initiating

 Define Scope:
 Our total time for project completion is one year, the schedule will be based on it and
the budget of our project is 40 crores
 Our focus will be our stakeholder’s needs and we will meet their demands.
 goal is Patient service, standards of healthcare, employee retention and skill, hospital
growth, and finances (as per stakeholders needs)
 Resources needed:
 Without properly constructed, equipped, and supplied facilities, large numbers of
physicians, nurses, and other personnel are rendered useless.
 Resources needed are Human resource, Physical capital, budget for Training of people
investment in building and equipment, labor cost and maintenance.
 Project milestone schedule:
 Milestone 1: 3 jan 2021 on the ground floor we built emergency ward, reception, radiology
department and separate covid-19 dept. and pharmacy outside the main building of hope hospital.
 Milestone 2: 3 april 2021 on the 1st floor we built gynaecology, paederiatrics, orthopedics,
physiotherapy
 Milestone 3: 17 may 2021 on 2nd floor we have built ENT department, general surgery, dermatology,
dental surgery
 Milestone 4: 16 june 2021 on 3rd floor we have built urology, pathology, psychiatry, neurology dept.
 Milestone 5: 15 july 2021 on 4th floor we have HR department, IT department, finance department
and marketing department.
 Stakeholders involved: Doctors working in our hospital, physicians, nurses, medical staff, hospital
board and executive, administration staff, paramedical staff, patients (key customers), insurance
companies, blood banks, board of directories/trustees.
 Time frame: time frame for our project is one year.
Planning:

 Information on the project: The HOPE Hospital.

 Document information: Project managers and the staff involved.
 Document history: expected to be executed on 3rd January 2021
 The project is estimated to finish within 340 days
 The budget for project is 40 crores.
Execution:

 Quality control: we have made sure to control the quality of the project by using
techniques such as benchmarking and quality audit.

 Stakeholder management: we have made sure to meet the demands of stakeholders, the
main requirement for stakeholders was safety and quality that we have made sure of.

 Team management: we have kept a good team management by keeping good

communication among team
 Reports on project’s status.
 Report on Progress.
 As every team member should be updated about progress of project
Monitoring and controlling:

 monitoring and controlling goes through-out the project from initiating till
closing.
 We monitor our project to check the quality of work and control if any problem or
conflict occurs.
1. Scope management:
 PLAN SCOPE MANAGEMENT:
 Scope statement
Project Name

Project manager
Scope description
Project deliverables
Acceptance criteria
The Hope Hospital
Zaid Baig
A new and modern hospital best serving the people of Hyderabad and as well as
our Country Pakistan. Our hospital is consisting new technologies as Pakistan has
very few hospitals with new technologies specially Hyderabad. Our total time for
project completion is one year, the schedule will be based on it and the budget of
our project is 40 crores. Our focus will be our stakeholder’s needs and we will
meet their demands. We have defined the scope so that we do not increase the
cost by doing what is not required and disturb the schedule. The scope will help
us in future decision making of our project.
A hospital with good quality service and latest technologies
The project will be accepted when the executive board members will be satisfied.
Scope management plan:
 plan is for one year
 budget is of 40 crores
 focus will be our stakeholder’s needs and we will meet their demands
 help us in further decision making of the project
 acceptance of our project deliverables the criteria will be formal meetings are arranged with stakeholders to
formalize/ documentation of acceptance of deliverables
 The scope will be managed and controlled throughout the project and the project performance will be
measured against the scope baseline.
Collect requirements:

 A hospital must be positioned in such a way that it is easily accessible to the

public and is reasonably free of excessive noise, smoke, dust, foul odour, and
flooding, and it must not be near railroads, freight yards, children's playgrounds,
airports, industrial plants, or disposal plants.

 The building must be constructed in such a way that there are no risks to the lives
and safety of patients, personnel, or the general public

 It must be able to withstand the weight and elements that they may be exposed to.
Define Scope: 

 goal is Patient service, standards of healthcare, employee retention and skill,

hospital growth, and finances.

 build a new and modern hospital best serving the people of Hyderabad and as well
as our Country Pakistan as per stakeholders requirement
Scope validation:

 formal meetings are called with board of directors, jubilee insurance company,
Jahangir blood bank and our sponsors to formalize/document the acceptance of
deliverables.
Control scope:

 The status of the project is monitored and controlled through-out the project.
 The performance is measured against the baseline of our scope by the project
manager, and then the variance is defined, if the performance varies from the
baseline and then it's decided whether any corretctive measures are to be taken.
 If any measures are taken then documents, scope baseline and project
management plan will be updated accordingly
Create WBS:
Hope Hospital
1

Acute care critical care Surgical wing Support services Adminitration

1.1 1.2 1.3 1.4 1.5

Pathology and
Emergency ward Intensive care unit MRI HR
laboratory
1.1.1 1.2.1 1.4.1 1.5.1
1.3.1

labor and delivery Covid-19 Intensive

Operating theaters Radiology Finance
(Gynaecology) care unit
1.3.2 1.4.2 1.5.2
1.1.2 1.2.2

Paedriatrics Endoscopy CT scan Human Resource

1.1.4 1.3.3 1.4.3 1.5.3

Dental
Pharmacy IT
surgery
1.4.4 1.5.4
1.3.4

Food services/
Dermatology ambulance service
Canteen
1.3.5 1.4.5
1.5.5

orthopaedics
1.3.6

Urology
1.3.7

ENT Department
1.5.5

Psychiatry
1.5.6
2. Project schedule Management:

 PLAN SCHEDULE MANAGEMENT

 Project management plan:
 Project details:
 Information on the project: The HOPE Hospital.
 Document information: Project managers and the staff involved.
 Document history: expected to be executed on 3 Jan 2021
Enterprise Environmental factors:

The following are external enterprise environmental factors:

 Government rules and regulations.
 External political circumstances.
 Hospital requirements.
 Limitations imposed by law.
The following are some of internal company environmental factors:
 Culture in the workplace.
 Organizational structure type.
 Internal political circumstances.
 Resources on hand.
 Infrastructure.
Organizational process assets:

Element Unit of measurement

 Human resources 12/7.
 Human resources cost Daily wage = 500 per labor.
 Concrete 5000 bags.
 Sand Same as concrete.
Define Activities

 We will first acquire property and design our hospital, if the investors approve of
the concept, we will continue forward with the building plan. Once the structure is
complete, the activities will shift to the completion of the electrical work, and
once that is completed, the lift, hospital beds, machines, and equipment will be
placed.
Sequence Activities:

  Activity Duration (days) Predecessor

A Raw material buying 10 -
B Ground floor 90 A
construction
C 1st floor 45 B
D 2nd floor 30 C
E 3rd floor 30 D
F 4th floor 40 E
G Electric fittings 35 F
H lift installation 10 G
I Paint 40 G
J Furniture 10 H, I
K sanitary installation 15 J
L Departmental 25 G, K
equipment
installation
CPM
Schedule Baseline

 Project name: THE HOPE HOSPITAL.

 Start date: 15th June 2021.
 End date: 31th May 2021.
 Duration of construction: 340 days.
 Budget: 40 crores and also, we took some loan.
 Risks:
 a. larger capital requirement.
 b. approvals
 c. certifications
 d. availability of good doctors.
 e. regulations and maintaining quality.
3. Project Communication Management:

How will we effectively communicate:

We will involve our stake holders and keep them updated on the progress and status.
Healthcare personnel, for example, must understand and implement information
supplied by other staff members, as well as convey the activities they have done. All
stakeholder requirements must be met. The project management strategy includes:
 Reports on project’s status.
 Report on Progress.
Strategies to prevent
miscommunication:
Concentrate on the other person’s ideas. Focus on consciously quieting your own internal commentary

and
stepping aside from your own issues to consider the speaker's. Give the speaker your whole attention.

Allow yourself to be distracted while paying attention to nonverbal cues.

Pay attention to the speaker's body language and nonverbal signals to have a better grasp of what he
or she is saying. "Active listeners must convey to the speaker that they are engaged and giving the
individualunconditional attention," says one expert.
Pay attention to the speaker's main points: details, important concepts, and their significance. Rather
than
responding to the particular words or concepts that the speaker uses to express themselves, attempt
to get
a general sense of what they're trying to say.
5. Project Quality Management

 Quality management plan:

 Patients’ health and safety will be our major priority in quality plan
 To meet the stakeholder requirement that is patients safety
 Make sure the quality of construction is up to the mark
 Quality is controlled
 Quality is audited
 QUALITY ASSURANCE
The Quality Assurance Department is dedicated to improving the environment and safety of hospital

BENCHMARKING
 comparing the cost of similar working project.
 construction quality
 technology used in designing in other hospitals
QUALITY AUDIT
 Material is tested on random sampling bases to ensure the quality
 Apart from building construction, hospital beds and other necessary equipment’s are tested with
experts.
QUALITY CONTROL

• acceptable quality characteristic of raw material

measures 10.0 (This is generated after rating and
measuring quality of raw material with approved good
quality provided by supplier). 

• The chart above shows control limits as dashed lines

• The mean is the solid line in the middle. 

• By looking at the chart above, you can see that there

are a lot of data points which fall above and below the
mean, but they are well within control limits.

• Both of them remain under upper control limit and

lower control limit so no any corrective measure is
taken.
6. Project Cost Management
7. Project Risk Management:
8. Project Procurement Management
9. Managing Human Resource:

 STEPS IN MANAGING HUMAN RESOURCE (labor)

 Reviewing our data and reports on monthly basis
 Giving importance to premium labor
 Salary adjustments
 Giving proper medical attention to patients
 Regular feedback from staff
 Training programs
 Leadership programs
IMPROVING LABOUR
MANAGEMENT IN OUR
CONSTRUCTION PROJECT
Increase transparency and creating
 agendas
 Using effective strategy
 Making collaboration a key factor in our planning process
 Tracking KPIs
 Importance of labor in hrm
Salary division of labor
10. Project Integration management
Project Closure

 Executive Summary:

 Project Analysis

 Lesson Learned
 Recommendations:
 The project should be executed as per the work breakdown structure WBS as it
breaks down the major deliverables into smaller and more manageable task.
Which eases the execution of the work.
 CPM critical path method should be drawn and followed as it shows tasks that
are necessary for the project completion
 The risks should be listed and the measures to avoid them should be taken
accordingly.
 Quality control chart should be made in order to check if any quality measure
exceeds the upper control limit then changes must be made.
 Deadline of project Completion: