LIST OF

LESSONS
Module 1: Gaining Experience
Module 2: Customer
Satisfaction
Module 3: Products and
Process
CONTEN
Module 4: Job T
Interviews and
Careers
Revision
ENGLISH FOR SPECIFIC PURPOSES
1
1 ABOUT
2 VOCABULAR
BUSINESS
Y DETAILS
3 GRAMMAR
4 SPEAKING
EACH
FOR
5 WRITING UNIT
6 CASE STUDY
JOB INTERVIEWS AND
4.1 About business-Getting a
CAREER
job
DISCUSSION
Tell a partner about a holiday job you did. What did you do?
How did you find it? Did you have an interview?
READIN
G Read the first three paragraphs of the blog opposite and answer the questions.
B
1 What was Lenny's dream
job? 2 How did he find the
job?
3 What risk did he take? HE
FOUND ANNIE’S name and
emalled her

FOR SOME PEOPLE, family connections can help them get their dream job, like Stella McCartney or Ivanka Trump
Others, like Steve Jobs or Mark Zuckerberg, create their own dream. But some people just get lucky, and I guess
I'm one of those. My name is Lenny, I'm 28, and this is how I got my dream job with Google.

I was working in an insurance company in Brussels when 2I read about a virtual job fair - a website where
candidates can 'meet' recruiters online. I was bored with my job, so I logged in and looked around: jobs with
banks, insurance companies, and then ... Google! 1Working for an Internet company was my dream, so I
opened a chat window and talked to someone called Julie from Human Resources. The opportunity that really
got my attention was in New York. It was exactly what I was looking for!

I think I made a good impression because Julie asked for my CV. She told me to wait for someone from New York
called Annie to contact me. Well, I didn't want to wait for a call. I3 did some research and found Annie's full name
READIN
H
G Read the first three paragraphs again and choose the correct
answers.
1 Lenny a) had family connections b) started a company c) just got
lucky. 2 Lenny contacted Julie a) by email b) by online chat c) by
telephone.
3 Julie told Lenny to a) email Annie b) call Annie c) wait for a call from
Annie. 4 Lenny a) wrote to Annie b) phoned Annie c) waited for Annie to
phone.
D Read the last three paragraphs of the blog and number the events in the correct
□
order.
Annie phoned Lenny twice. □Lenny attended interviews in
□Lenny answered Annie's California.
questions. □Lenny thought about the questions.
□
□ Annie
Lenny sent
returned
Lennytosome
Brussels.
questions. □
□ Lenny got
attended an interview in Dublin.
the job.
I was delighted when Annie replied. She sent me more details about the job and some questions to
answer. I took a few days to think, then wrote a very careful reply. I wanted to impress Annie and
show that I was passionate about the job. She seemed satisfied. A week later, we had two phone
interviews. They went well. Annie asked me to attend an interview in Dublin, so I was confident
that my name was on the short list.

The interviews were at Googie headquarters in Mountain View, California. I had six interviews,
some with one interviewer and others with four or five people. I also played volleyball and swam
in the pool. Google believe in a creative approach to work, play and life! That evening I was
exhausted but happy: i was 99% sure that the job was mine.

I didn't wait long for an answer. As soon as I got back to Brussels, they offered me the job. It
was difficult to leave my family and friends, but the idea of living in New York was incredibly
exciting. I didn't hesitate - after all, it was my dream job!
B Read the last three paragraphs again and choose the correct answers. Sometimes
more than one answer is correct.
1 Lenny took his time to answer Annie's questions because
a) they were very difficult
b) he wanted to make a good impression
c) he was passionate about his work.
2 Lenny was sure he was on the short list when he had
d)an interview by phone
e) an interview in Brussels
f) an interview in Dublin.
3 At Google headquarters. Lenny
g) played volleyball
h) b) had interviews
i) met four or five people.
4 Lenny received the job offer
j) in California
k) b) in New York
l) c) in Brussels.
LISTENING
B 1:52-1:54 Listen to three people tafking about how they got their jobs.
Complete the table
DISCUSSION
1 How difficult is it to get a good job in your country at the
moment? 2 What are your plans for getting a job?
3 Are you prepared to work
abroad? 3 Are you prepared to
work abroad?
LISTENING
B 1:52-1:54 Listen to three people tafking about how they got their jobs.
Complete the table
Army Rob Denise

1How difficult is it to get a good job in your country

at the moment?
2What are your plans for getting a
job? 3 Are you prepared to work
abroad?
3 Are you prepared to work abroad?
FOR SOME PEOPLE, family connections can help them get their dream job, like Stella McCartney or
Ivanka Trump Others, like Steve Jobs or Mark Zuckerberg, create their own dream. But some people
just get lucky, and I guess I'm one of those. My name is Lenny, I'm 28, and this is how I got my dream
job with Google.

I was working in an insurance company in Brussels when I read about a virtual job fair - a website
where candidates can 'meet' recruiters online. I was bored with my job, so I logged in and looked
around: jobs with banks, insurance companies, and then ... Google! Working for an Internet company
was my dream, so I opened a chat window and talked to someone called Julie from Human Resources.
The opportunity that really got my attention was in New York. It was exactly what I was looking for!
FOR SOME PEOPLE, family connections can help them get their dream job, like Stella McCartney or Ivanka Trump Others, like
Steve Jobs or Mark Zuckerberg, create their own dream. But some people just get lucky, and I guess I'm one of those. My
name is Lenny, I'm 28, and this is how I got my dream job with Google.

I was working in an insurance company in Brussels when I read about a virtual job fair - a website where candidates can 'meet'
recruiters online. I was bored with my job, so I logged in and looked around: jobs with banks, insurance companies, and then ...
Google! Working for an Internet company was my dream, so I opened a chat window and talked to someone called Julie from
Human Resources. The opportunity that really got my attention was in New York. It was exactly what I was looking for!

I think I made a good impression because Julie asked for my CV. She told me to wait for someone from New York called Annie
to contact me. Well, I didn't want to wait for a call. I did some research and found Annie's full name and an article she had
written. I emailed her, commented on her article and said I was looking forward to talking to her. Some people say I took a
risk, but I think it's important to get the employer's attention.

I was delighted when Annie replied. She sent me more details about the job and some questions to answer. I took a few days
to think, then wrote a very careful reply. I wanted to impress Annie and show that I was passionate about the job. She seemed
satisfied. A week later, we had two phone interviews. They went well. Annie asked me to attend an interview in Dublin, so I
was confident that my name was on the short list.

The interviews were at Googie headquarters in Mountain View, California. I had six interviews, some with one interviewer and
others with four or five people. I also played volleyball and swam in the pool. Google believe in a creative approach to work,
play and life! That evening I was exhausted but happy: i was 99% sure that the job was mine.

I didn't wait long for an answer. As soon as I got back to Brussels, they offered me the job. It was difficult to leave my family
and friends, but the idea of living in New York was incredibly exciting. I didn't hesitate - after all, it was my dream job!
VOCABULARY-JOB
INTERVIEWS
ANSWERING QUESTIONS
1. Match the questions 1-6 with the answers a-f.
1 Where were you born? C
2 Where did you go to school? E
3What did you do when you left school?
A 4 What did you study at university? F
5 Did you do an internship? B
6 What are you doing now? D

a) I worked abroad for a year to earn

money and improve my resume. □
b) Yes. I did a work placement in my
third year. I was an intern at EDE □
c)I was born in South Africa, but I grew
up in England. □
d) I'm a management trainee with an
VOCABULARY-JOB
INTERVIEWS
2. Match the words in bold in Exercise 1 with the definitions below.
1. changed from a baby to an adult grew up
2. completed my studies graduated
3. a school for children aged 5 to 11 primary school
4. a course of study or university qualification degree
5. the American word for CV resume
6. a student who works in a company intern
7. someone who is learning a job or profession . trainee
8. a school for children aged 11 to 18. high school
9. a job that a student does to get experience (two expressions) work placement
10.in another country abroad
a) I worked abroad for a year to earn money and improve my resume. □
b) Yes. I did a work placement in my third year. I was an intern at EDE □
c)I was born in South Africa, but I grew up in England. □
d) I'm a management trainee with an engineering company. Q
e) I went to primary school in the country and high school in London. □
f) My degree was in geography. I graduated two years ago. □
DISCUSSION
3. With a partner, take turns to ask and answer the questions in Exercise 1 about your
own CV.

Describing personality
4. What kind of employee are you? Take the personality test to find out.
5. 1:55 Listen to two people talking about the test. Which points do they talk
about? Which adjectives describe the woman?
6. With a partner, compare your own answers and give
examples.
I'm optimistic about the future. I'm rarely pessimistic - except at exam
time!
Reading and
vocabulary
Read the article below. Mark the statements T (true) or F (false).
1 It isn't important if your first job is not very
exciting. □ 2 It's best to contact as many employers
as possible. □
3 Interviewers are only interested in skills and qualifications, not in how you
look. □ 4 It's best just to answer the interviewer's questions. □
HOW TO FIND THE RIGHT JOB
At the beginning of your career, the most important thing is to find a job, any job where you can gain
experience and develop your skills. Not many entry-level jobs are really interesting, but they all allow
you to take the first step on your career path to promotion and management positions.
Don't just send your CV to every company in your region. Read the job ads in newspapers, magazines
and online. Visit job fairs to see what sort of jobs employers are offering and what kind of people they
are looking to hire. And tell everyone you know that you're looking for work - a personal
recommendation can really help.
An interview is the opportunity for the company to get to know you, and for you to make a good
impression. Always dress smartly when you attend an interview. Almost every interviewer will ask
abou
your strengths and weaknesses, so be prepared to talk about what you're good at and what you can
Reading and
vocabulary
HOW TO FIND THE RIGHT JOB
At the beginning of your career, the most important thing is to find a job, any job where you can gain
experience and develop your skills. Not many entry-level jobs are really interesting, but they all allow
you to take the first step on your career path to promotion and management positions.
Don't just send your CV to every company in your region. Read the job ads in newspapers, magazines
and online. Visit job fairs to see what sort of jobs employers are offering and what kind of people they
are looking to hire. And tell everyone you know that you're looking for work - a personal
recommendation can really help.
An interview is the opportunity for the company to get to know you, and for you to make a
good impression. Always dress smartly when you attend an interview. Almost every interviewer will ask
abou your strengths and weaknesses, so be prepared to talk about what you're good at and what you
can improve. Prepare some questions, too: the employer is interviewing you, but you are also
interviewing the company!
8. In each set of five below, match the words 1-10 with a-j to make collocations. Then
check
1 jobanswers
your E ina)the
experience
text. 6 attend G f) weaknesses
2 gain A b) a good impression 7 get J g) an
interview
3 career D c) to hire 8 job I h) jobs
4 make B d) path 9 entry-level H i) ads
5 look C e) fairs 10 strengths and F i) to know

career fair :
The organization held a job fair in New York for people over 40 who are looking to change
careers.
gain experience acquire knowledge through repeated involvement, gain familiarity
Career path: the way that you progress in your work, either in one job or in a series of jobs
Make a good impressiom:impress positively
Get to know: to start to be familiar with someone or something
Job ads :A job advertisement is a print or electronic notification of an intent to hire someone
to perform specific work in a position at a company or organization
Entry-level jobs are suitable for people who do not have previous experience or
8. In each set of five below, match the words 1-10 with a-j to make collocations. Then
check
1 Jobanswers
your E e) fairs
in the text.
2 Gain A a) experience
3 Career D d) path
4 Make B b) a good
5 Look C impression
6 Attend G c)to hire
7 Get J g) an interview
8 Job I j) to know
9 entry-level H i) ads
10 strengths and F h) jobs
f) weaknesses
9. Complete the sentences with the collocations from Exercise 8.
1 I read all the…1,8……in the newspapers and visited three………, but I didn't find a job.
2Many companies…5,3…… new graduates with the potential to follow a………to management.
3 Almost any…9,2……will allow you to………and be promoted to a better position.
4 As soon as I was asked to……6, 10…, I started to prepare for questions about my……… .
5 The first interview is to…7, 4……the candidates' if they………, they get a second interview.
LISTENING AND
10. 1:56-1:60 Listen to five people describing their job. Match the people with the jobs
VOCABULARY
below.
□Training Manager □Personal Assistant □ Public Relations
□Sales Officer
Representative □Finance Manager
LISTENING AND
11. 1:56-1:60 Listen again and complete the sentences.
VOCABULARY
1 I'm..........for taking orders, presenting new products and taking .......... of
customers. 2 I .......... events and I .......... with journalists.
3 I .......... a team of business analysts.
4 I .......... letters, email and phone calls and I .......... the Director's office on a day-
to-day basis.
5 I .......... after the development needs of all departments. I .......... with external
course providers.
ROLEPLA
12. With a partner, roleplay a conversation between a student and a careers
Y
adviser.

Student A: look at page 117.

Student B: look at page 120.
GRAMMAR-Past
5
continuous
. Match the sentence beginnings 1-6 with the endings
a-f.
1 I was working in an insurance
company 2 His phone rang early in the
morning
3 She was driving and talking on her
mobile 4 I first met Magda
5 Were you already working
here 6 What did they eat

a) while I was working in

Germany,
b) while they were waiting to
be rescued?
c) when I decided to look for a
new job.
d) when she had the accident,
6. With a partner, take turns to ask what you were doing
•when:
the alarm clock • the fire alarm rang
rang • the lights went out
• the bus arrived • the boss arrived
• the telephone rang • you met your best
• the lesson began friend
A: What were you doing when the alarm clock rang?
B: Oh, I was dreaming about a fantastic job in California.
7. With a partner, take turns to ask what you did while you
• waiting for the plane • waiting to be rescued from the
•were:
staying in New York lift
• waiting for the exam • recovering in hospital
results • waiting for the interview
• looking for a job • sitting in the bus .
A: What did you do while you were waiting for the
plane? B: Oh, I texted my friends and listened to
music.
8. Look at Mark Zuckerberg's lifeline. Complete the
sentences below with the correct form of the verbs
in brackets.
8. Look at Mark Zuckerberg's lifeline. Complete the sentences below with the correct
form of the verbs in brackets.
8. Look at Mark Zuckerberg's lifeline. Complete the sentences below with the correct
form of the verbs in brackets.

1 Zuckerberg wrote 'Zucknet', his first messaging program, when ...

(live) 2 Zuckerberg was captain of the fencing team while ... (attend)
3 Before Zuckerberg went to Harvard, ... (refuse)
4 Zuckerberg met Priscilla Chan at a party while ... (study)
5Zuckerberg's Facemash program was becoming extremely popular when ... (close
down) 6 Soon after Zuckerberg moved to California, 5.5 million people ... (use}
7 Zuckerberg became a philanthropist like Bill Gates after Time™ magazine ...
(name) 8 Facebook became a public company one day before he... (marry)
El Draw your own lifeline, real or imaginary. Present it to a panner and answer
their questions.
 Class
Material

Syllabu Textboo Penc Lapto

s k il p
OUTPU
T
Thank you for
your attention