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Chapter 7: Email Marketing

Outline
Outline
Forms of Email Marketing
Filtering Email Database
Designing Email
Tools for Email Marketing
Forms of Email Marketing
Forms of Email Marketing
Giving Information
Offering
Solving Problem
Filtering Email Database
Growing a database
• Name, surname and title
• Date permission granted
• Source of permission
• Gender
• Country
• Telephone number, preferably mobile
• Date of birth
• Frequency (how often they’d like to hear from you)
• Segmenting your database
Designing Email
1. Sender information
2. Subject line
3. Preheader
4. Header
5. Personalised greeting
6. Body
7. Footer
Sender
Subjects Line Preheader
Information
Header

Personalised greeting
Body
Footer
open rate = open/sent-fail
click though rate
bounce rate
conversion rate
TESTING
• Subject lines • Open rates across different
• Send times subject lines and delivery times.
• Best day to send • Optimal number of links in an
email for clickthrough rates and
• Layout conversions.
• Text vs. button links • Different copy styles and copy
• Database segmentation length.
• The effect of video on delivery
rates, open rates and conversions.
• Balance of text and image ratio.
Tools for Email Marketing

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