MANNERS IN BUSINESS

GETTING A JOB

• In today's job market, finding a job is more competitive than it

has been in years.
• objective in mind- making an impressions from start to finish
in the job searching process. 
 RESUME ETIQUETTE

• Resume manners to help increase your chances of being

called in for an interview. 
• Your objective -what would be in it for them if they were to
hire you.
• Ideally, you would write a different objective for each resume
that you send out.
• Providing references- Before you list them, you should contact
them and let them know you are adding them as a reference,
this is good business etiquette.
• Resume length- Entry level-one page
Senior level- two pages
 PHONE INTERVIEW ETIQUETTE

• The popularity of the phone interview has increased as

employers are trying to do more with less money than ever
before.
1. Consider this the same as a face-to-face interview-
2. Slow down- 
3. Schedule the call when you can be alone- 
4. Ask about the next step-
5. Get their email address-
 JOB INTERVIEW ETIQUETTE

• Research the company-

• Show up early -
• Shake hands -
• Eye contact -
• Think before you speak -
• Send a "Thank You" note -
 AT WORK
• Be a well-fitting cog and you may become a spoke and finally
be a steering wheel.
• Respect the boss position.
• Always go to Immediate supervisor and never go over his or
her.
• Alert while receiving instructions.
• Work efficiently and accept correction on good spirit.
• Recognition on a one day.
 YOU AND YOUR COWORKERS
• Always say good morning to the people in your office when you come in.

• Don’t chatter everytime to another employee near you.

• Keep away from office tittle tattle,- gossiping about salaries, and the
officers.

• Never reveal confidential business matters to outsiders.

• Be friendly to all your associates

• When a co-worker gets the pink slip.Your friend at work gets handed a
pink slip, and now you feel awkward. Here’s how to deal with the
situation:
• React quickly, or risk appearing insensitive
• Never say I “know this company managers are ridiculous.”
Or “I know what you feel”.
• Set up a gathering, once the initial shock has faded
• If u have to give a gift to your co worker never give cash (but
gift cards are acceptable).
• If there is a rude co worker , who interrupts u every time when
there is another employee in your cabin and the interruptions
are not emergencies. What do you do ?

• Sit down with your co-worker and explain that you appreciate
working with him, but in order to work well with you, she
must respect that she should wait to talk with you about
anything other than someone dying until you are free from
anyone in.
 YOU AND THE PUBLIC

1. You should be polite to customers and inquirers so that they

will make you a valuable employee,because it will help to
build good will for your company.
2. Be patient and interested when it falls on you to help an
outsider with difficulty.
3. if you receive a person in the company don't say I don't
know whether Mr.. Albu can see you or not or he can't see
you now.
• You should say will you be seated or Mr.. albu is busy busy
now could you come later . Or shall I ask if Mr.Asssistant
can see you now.?
5.When answering phone call say this is so and so company
example This is Manapurna finance company .

Speak distinctly and listen carefully don't repeat a name or

message several times.

6.Be gracious when asking questions.eg.may I have your name

please? Instead of who is this ? Or What do you want?

7.Avoid personal call during office hours. Be brief when you

speak.