BALANCE SCORECARD OF

KPMG & INFOSYS

PRESENTED BY :-
GROUP 5
COMPANY : KPMG
About KPMG
• Formed in 1987
• Established in India, September 1993
• Client base & Functioning
Mission, Vision & Strategy
Mission
Statement

KPMG

Vision Strategic
Statement Objectives
Strategy Map for KPMG
Perspective Measures
Financial ROI, Span of Service, EPS, No. of
Products/Services Offered

Customer Competitive Pricing, Customer

Preference, Brand Image

Internal Processes Time taken to bring out new

services/products, Internal
Communication Strategy, Customer
Growth, Health & Safety

L&D Level of Linkage between Individual

Goals & Firms Strategy, Employee
Empowerment
COMPANY : INFOSYS
INTR0DUCTION
•Infosys Limited (formerly Infosys Technologies Limited) is an
Indian multinational provider of business consulting, technology,
engineering, and outsourcing services. It is headquartered in Bangalore,
Karnataka.
• Founded On: 1981
•Commenced operations:  The company was incorporated as "Infosys
Consultants Pvt Ltd." in Model Colony, Pune as the registered office and
signed up its first client, Data Basics Corporation, in New York. In 1983
Infosys corporate headquarters was relocated to Bangalore. In 1999
Infosys became the 21st company in the world to achieve a CMM Level 5
certification
•Headquarter: Mumbai,
•Employees : 153,761 (2012)
•Divisions: Infosys BPO, Infosys China
OBJECTIVE

The major objective of the company is

to become India’s most respected company.
Strategy
• Client focused strategy (custom built soft wares)
• Quality driven model
• Strong Engagements with existing clients
• Value added services to new clients
• Geographical Expansion
• Enhanced Solution Set-Consulting, Business Process
Management, Systems Integration, Infrastructure
Management
• Deep Industry Knowledge, Brand Visibility, Pursue
alliances and strategic acquisitions
STRATEGY MAP
BALANCE SCORECARD
Key Success Factors Of INFOSYS
• Leadership
• Nurturing Working Atmosphere
• Commitment To Values
• Speed, Imagination and Excellence
• People Management

• OTHER FACTORS-

• Invest in well understood, proven product & not just R&D.

• While dealing with investors, always under-promise and
over deliver.
Benefits Of Balance Scorecard In
INFOSYS
• BSC helps the organization to track its initiatives and also
measure the impact it has on the organization's growth
and profitability.
• Migrate towards a culture of measurement where all
decisions are data-driven.
• Balanced scorecard is a methodology by which Infosys
aligns its strategies with the work flows and resources.
• Find means to lower costs, speed up processes and
improve quality in order to achieve their goals.
• One of the requirements of this scorecard is a regular
monthly review process.
Benefits of Balanced Scorecard
• Maintain focus on what matters most
• Holistic performance view
• Communication Strategy
• Past, Present & Future
• Lead & Lag