Principles and Practices of Management

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Emerging Trends in
Management
According to Harold Koontz, “Management is an art of getting things done through and with the people in
formally organized groups. It is an art of creating an environment in which people can perform and individuals
can cooperate towards the attainment of group goals”. As a manager, one has to effectively manage the
employees to get better outcomes. Practices implemented by the managers for better management are known as
Recent Trends in Management.

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Emerging Trends in Management
Managerial trends keep changing from time to time based on dynamic market conditions. Some of the emerging
trends in management are :

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Total Quality Management
Total Quality Management (TQM) is a systematic approach followed by the entire organization to efficiently
achieve the company’s objectives to provide services and products with a high level of quality that satisfies the
customer. TQM aims at continuous improvement of practices in the organization.

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The Principles of TQM are as follows:

Customer Focussed- Customer satisfaction is the basis for determining the quality. An organization may
perform various methods to promote better quality but ultimately quality is determined by the customer.
Continual Improvement- Continuous improvement steers an organization towards creativity to find more ways
and become more competitive and meet the stakeholder expectation.
 Total Employee Involvement- All employees are committed to perform and accomplish common goals when
an appropriate environment is provided for them.

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Process-Centric- The processes are well defined in this approach and are continuously monitored to find
variations.
Systematic and Strategic Approach- A systematic and strategic approach is involved to accomplish the
mission, vision and goals set by the organization.
 Decision Making- Data collection and analysis play an integral part in performance evaluation and decision
making.

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Risk Management
A risk is an uncertain event happening in an organization
which may lead to a positive or negative result. It is a future
event that has not occurred. A risk that has already taken
place is considered as an issue.
Risk Management is a process of identifying, assessing and
prioritizing risks followed by the application of resources to
minimize or control or monitor the impact of negative
future events or to take maximum advantage of positive
risks.

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 Crisis Management
A crisis is any situation that poses a threat to an organization or its
stakeholders. Such situations are something that cannot be predicted
or prevented. However, what organizations can control is how they
respond to the crisis. Crises can be grouped as follows:
Natural Disasters
Confrontational Crisis
Rumours
 Technological Crisis
 Workplace Violence
 Organizational Misdeeds
 Malevolence
 Man-made Disaster

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 Change Management
Change is to modify or make something different from
the previous state of a thing or a condition. Change
management is a process in which the organization
implements change by preparing and supporting the
employees, taking necessary steps for change, etc.
Monitoring the activities before and after the change is
implemented to ensure its success.
Change often includes many different entities in an
organization. A systematic approach is to be followed to
bring in the transition and alleviate disruption. There can
be resistance to change by people or processes or systems
that are outdated.

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 Globalization
Due to globalization, various global business practices have emerged.
Global management refers to practices followed to manage international
business.
When a business runs in different countries, its managers face
challenges in such global scenarios. There is a need to have proper
planning, decision making, controlling and organizing because of the
differences in time zones, distances and cultural factors.
Communication is the key to lead the employees across borders.
Global managers must have a thorough understanding of environmental
and competitive issues.

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Management of creativity
and innovation

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 Creativity
 Creativity is defined as the production of new and
useful ideas concerning products, services, processes
and procedures by individuals or small groups of
persons working together.

 Creativity opens up opportunities in problem-solving,

achieving goals, and inspiring teams to be creative
and find unlikely perspectives.

  Creativity is reaching to innovative solutions, new

ideas, unique concepts through brainstorming,
discussions and healthy communication among
employees.

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 Organizational Creativity V/S Individual Creativity

 Organization based on continuous  Successful organizations high rate of

development, on systematic research of innovations
efficiency  Low rate of innovations, sometimes
 Few innovations just imitations radical, based on entrepreneurial spirit of
individuals.

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“DO IT “ is a process for Creativity

D- Define Problem

O- Open mind and apply

creative techniques.

I- Identify best solution

T- Transform

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Innovation
Insert or Drag & Drop your photo
 Innovation is introduction of a new idea into the
market place in the form of new product or service,
or an improvement in organization or process.
 It encompasses the decisions, activities and
practices of devising and implementing an
innovation strategy.
 By managing and encouraging innovation, you can
discover new products, reduce costs, and enhance
your development process significantly.

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 Where Do Innovative Ideas Come From?

Unsatisfied customers.

Demographic changes in
society.

Vision

Problem solving

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Why Creativity and
Innovation

The highly competitive nature of

today's business needs creative and
innovative ideas for dominant a
success. Although good service is the
essence of a successful business (in
long term ), novel ideas are jumping
advancements; thus, a company has
no chance to win this competitive
game in the absence of creativity and
innovation.

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Where Do Managers Fit In Here?
Understand the need for creativity innovation and change
Identify risks.
Inspire , motivate and mobilize employees.
It’s not just innovation, but quality of innovation should also be their key
focus.

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Creative Process
 What is Creative Process?
The creative process is the evolution of an idea into its final form through
a progression of thoughts and actions. It involves critical thinking and
problem-solving skills. five steps to bring their ideas to fruition—
preparation, incubation, illumination, evaluation, and verification. These
stages were first articulated by Graham Wallas, a social psychologist and
co-founder of the London School of Economics who outlined the primary
stages of the creative process in his 1926 book on creativity called The
Art of Thought.

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The Creative Process
Preparation
A period of education
or training
Incubation
A period of less intense
concentration
Illumination
A spontaneous
breakthrough
Evaluation
The hard part
Verification
A test of the validity or
truthfulness

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 Preparation
Formal education and training are usually the most efficient ways of becoming
familiar with a vast amount of research and knowledge.

Incubation
The second phase of the creative process is incubation- a period of less intense
conscious concentration during which the knowledge and Ideas acquired during
preparation mature and develop.

Illumination
Usually occurring after preparation and incubation, insight is a spontaneous
breakthrough in which the creative process achieves a new understanding a some
problem or situation.

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 Evaluation
This is the hard part, where you look at all the ideas before you and narrow it down to
which ones work and which ones don’t. During this stage, you consider the validity of
your idea and weigh it against alternatives

Verification
This is the final stage were of the creative process. This is the part where the final product
gets produced, where things like skill, experience, knowledge, and hours of work come in
to play.

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  Example : Uber channeled invention in creating a solid and working business model,
based upon the ideas they had formed in the creation stage.

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Thank You
Presented By:
Thank you Tom
Jenet
Ameena
Pranoy
Imran
Ahitha

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