LEADERSHIP

AN INTRODUCTION

CHAPTER I
 1.1 DEFINITIONS
• “Leadership is the ability of a
manager to induce subordinates
(followers) to work with confidence
and zeal”.
• – Herold Koontz and Cyril
• O’ Donnell
• “Leader and the led”
• “A leader is one who guides and
directs other people.
• A leader gives the efforts of his

followers a direction and

purpose by influencing their

behaviour”. - Louis A. Allen.
 MEANING OF LEADERSHIP
• 1. A leader steps up in times of 

crisis, and is able to think and act

 creatively in difficult situations.

• Unlike management, leadership

cannot be taught, although it may

be learned and enhanced through 
coaching or mentoring.
• 2. Someone with great leadership 

skills today is Bill Gates who,

despite early failures, with

continued passion and innovation

 has driven Microsoft and the 

software industry to success.
• 3.The act of inspiring subordinates to
perform and engage in achieving a
goal.
• Read more

http://www.businessdictionary.com/def
inition/leadership.html#ixzz3o3Ia2ab4
 NOTABLE QUOTES
• Don't Judge Others Just by How They

Treat You

• "A person who is nice to you but rude to

the waiter -- or to others -- is not a nice

person.

• leadership.html#ixzz3o3Ksoy60
• Watch out for those with situational value
systems -- people who turn the charm on and
off depending on the status of the person with
whom they're interacting.
• Those people may be good actors, but they
don't become good leaders."
• - Bill Swanson
• Read more: 

http://www.businessdictionary.com/definition/le
• Leading and Motivating by Example

• "A leader needs to communicate in a way

that makes people feel what they need to
do.”
• As a leader of a large group you have to
keep in mind that people need to believe
in you and know that you're behind any
given message.
•
ILLUSTRATION 1. : Mahathma Gandhi and
the sugar-addicted boy.

• ILLUSTRATION 2. : WASHINGTON
• -by MICHAEL ROGERS
•
Read more: 
http://www.businessdictionary.com/defini
tion/leadership.html#ixzz3o3LwPjbW
1.2 LEADERSHIP VS
MANAGEMENT
Category Leadership Management
Thinking Focuses on Focuses on
Process people things
Looks outward Looks inward
Goal Articulates a Executes plans
vision
Setting Creates the Improves the
future present
Employee Empowers Controls
Relations Colleagues Subordinates
Trusts & Directs &
Develops Coordinates
 CONTINUED
Category Leadership Management
Does the right Does things right
Operation things
Creates change Manages change

Serves Serves super

subordinates ordinates
Use influence Uses authority
Governance
Avoids conflict Uses conflict

Acts responsibly Acts decisively

 LEADERSHIP PROCESS
Process Leadership Management
Sets direction and Plans and budgets
develops the vision
Vision Develops strategic Develops process
plans and achieves steps and sets
Establish the vision timelines
ment
Displays very Displays impersonal
passionate attitude attitude about the
about the vision and vision and goals
goals
Process Leadership Management
Aligns organization Organizes and staffs

Communicates the Maintains structure

vision, mission and
direction
Human Development Influences creation of Delegates responsibility
coalitions, teams and
and Networking partnerships that
understand and accept the
vision
Implements the vision Displays drive, high
emotion
Establishes policy and
procedures to
implement vision
Increase choices Limits employee
choices
Process Leadership Management
Aligns organization Organizes and staffs

Communicates the Maintains structure

vision, mission and
direction
Human Influences creation of Delegates responsibility
coalitions, teams and
Development and partnerships that
Networking understand and accept
the vision

Implements the Displays drive, high emotion

vision
Establishes policy and
procedures to implement vision

Increase choices Limits employee choices

Process Leadership
Motivates and
Vision
inspires
Execution Energizes employees to
overcome barriers to
change
Satisfies basic human
needs
Takes high risk approach
to problem solving
Promotes useful and
Vision dramatic changes, such as
new products or approaches
Outcome to improving labor relations
Management
Controls processes
Identifies problems
Solves problems
Monitor results, Takes low
risk approach to problem
solving
Managers vision order and
predictability
Provides expected results
consistently to leadership and
other stakeholders
 1.3 WHAT MAKES EFFECTIVE
LEADER?
a. The ability to f. Ability to inspire k. Knowledge of
use power self
effectively
b. Effective g. Intelligence l. Knowledge of others
Leadership Style

c. Inner motivation h. Human relations j. Vision and Influence

and achievement attitude
drives
d. Best utilization of i. Achieving co- k. Relationship
manpower through operation through builders and Quality
motivation team work decision makers
e.Overcoming j. Encouraging l. Effective
resistance to change initiative communication
1.3 WHAT MAKES EFFECTIVE
LEADER?
• a. The ability to use power
effectively
• b. Effective Leadership Style

• c. Inner motivation and

achievement drives
• d. Best utilization of
manpower through
motivation
• e. Overcoming resistance to
change
• f. Ability to inspire
• g. Intelligence
• h. Human relations attitude
• i. Achieving co-operation through
team work
• j. Encouraging initiative
• k. Knowledge of self

• l. Knowledge of others

• j. Vision and Influence

• k. Relationship builders and Quality
decision makers
• l. Effective communication
 1.4 IMPORTANCE OF LEADERSHIP
FOR GOOD GOVERNANCE AND
DEVELOPMENT
• Characteristics of Effective Leaders

• Knowledge of Self,
• Knowledge of others,

• Vision,

• Influence,
 CONTINUED

• Effective communication,

• Establishers of trust,

• Relationship builders,

• Quality decision makers.

• Refer to: Top business leaders PPT

 The seven Cs of Communication

• 1. Clear
• When writing or speaking to
someone, be clear about your goal
or message.

• What is your purpose in

communicating with this person?

• If you’re not sure, then your

audience won’t be sure either.
• To be clear, try to minimize the number
of ideas in each sentence.

• Make sure that it’s easy for your reader

to understand your meaning.
• People shouldn’t have to
“read between the lines”
and make assumptions on
their own to understand
what you’re trying to say.
• Information and actions

required, must be clear so

the reader has the information

they need to take action.

• 2. Concise

• When you’re concise in your

communication, you stick to the point

and keep it brief. Your audience doesn’t

want to read six sentences when you

could communicate your message in

• 3. Concrete
• When your message is concrete,
then your audience has a clear
picture of what you’re telling them.

• There are details (but not too

many!) and vivid facts, and there’s
laser-like focus.

• Your message is solid.

• 4. Correct

• When your communication is correct, it fits your

audience. And correct communication is also

error-free communication.

• Do the technical terms you use fit your

audience’s level of education or knowledge?

• Have you checked your writing for
grammatical errors?

• Remember, spell checkers won’t

catch everything.
• Are all names and titles spelled
correctly?
• 5. Coherent

• When your communication is

coherent, it’s logical.

• All points are connected and relevant to

the main topic, and the tone and flow of

the text is consistent.

• To be clear, try to minimize the number
of ideas in each sentence.

• Make sure that it’s easy for your reader

to understand your meaning.
• People shouldn’t have to “read between
the lines” and make assumptions on their
own to understand what you’re trying to
say.
• Information and actions
required, must be clear so
the reader has the information
they need to take action.
• e.g. of incoherence:

• HE GO SCHOOL MARKET AND

HOME
• 6. Complete

• In a complete message, the

audience has everything they need

to be informed and, if applicable,

take action.
• Does your message include a “call
to action,” so that your audience
clearly knows what you want them
to do?
• Have you included all relevant
information – contact names, dates,
times, locations, and so on?
• 7. Courteous

• Courteous communication is friendly,

open, and honest.

• There are no hidden insults or passive-

aggressive tones. You keep your reader’s

viewpoint in mind, and you’re empathetic

THANK YOU