HIS FUNCTIONS

HELP DESK, SCHEDULING, PATIENT

REGISTRATION
 Help Desk – The help desk becomes more efficient through the HIS because the manual
retrieval of information is no longer needed. Clients are provided with information and
guidelines associated with a company’s or institution’s products and services without any
hassle.

 Scheduling - Managers and employees can access work schedules from anywhere they are
and effectively discuss their scheduling preferences through the HIS. An employee scheduling
software helps save time and makes employee scheduling less difficult.
 PATIENT REGISTRATION
The HIS patient registration form
records the name, age, gender, marital
status, and other relevant information
regarding the patient. These pieces of
information are used for record keeping
and account management purposes.
This form is usually filled out during
the patient’s visit or consultation but if
the patient is unable to complete the
form due to the need for prompt
medical attention, the form can be
filled out by a relative or guardian.
ADMISSION
 Before a patient is admitted to a
health facility, an admissions
counselor will call him or her to
gather preliminary information,
offer vital information concerning
the hospital stay, and answer
questions if there are any.
Additionally, the physician may also
schedule recurring medical exams,
such as laboratory test or X-rays,
before hospitalization. Other routine
test can also carried out on the day
of admission. All these can be done
more efficiently through the HIS.
DISCHARGE
 Through the HIS, instructions that
accompany a patient’s discharge or
transfer are more efficiently provided.
These instructions may include
discharge planning which details
services needed to be administered
after the hospital stay to ensure the full
recovery of the patient.
TRANSFER
 Transfer The term "transfer means
movement (along with the discharge of
an individual outside of the hospital
premises at the instruction of any
authorized hospital personnel. This,
however, does not encompass
movement of an individual who (a) has
been declared lifeless, or (b) leaves the
facility without the permission of any
such authorized person (Louisiana State
University, 1993). If a patient is
transferred from the emergency room,
employees must fulfill the statutory
requirements for a proper switch. With
the HIS, patient transfer details are
easily accessed and processed.
BILLING
 Billing statements show all records
pertaining to the invoices, payments,
and the current balance of a patients
account. HIS is very useful for patients
who require frequent health care
services because numerous invoices can
be combined and a lump sum payment
can be made. It is good practice to
generate the billing statement on a
regular basis so that the institution could
keep track of its collectibles. HIS lists
the outstanding balances of the patients.
Any overdue payments may be checked
easily. In addition, balances of patients
who only have minimal transactions are
kept updated.
CONTRACT MANAGEMENT
 Goodrich (2013) defines contract management as the process of managing
contract Creation, execution, and analysis to maximize the operational and
financial performance of an organization while reducing financial risk.
Organizations constantly encounter pressure to reduce costs and improve
company performance, Contract management proves to be a very time-
consuming element of business, which facilitates the need for an effective and
automated contract management system.
When a contract management strategy is successfully implemented, organizations
can expect to see the following:
 realization of expected business benefits and financial returns
 cooperation and responsiveness of the supplier to the organizations needs
 no contract disputes or surprises
 satisfactory delivery of services to both parties
PACKAGE DEAL DESIGNER
 Posting diagnostic medical packages
for in-patients, out-patients, and
emergencies requires the same
process; the difference is that for
emergencies, this is called post-
diagnostic package deal, HIS helps in
accessing information regarding
package deals without going through
the hassle of paperwork.