Professional Documents
Culture Documents
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The Three C’s
There is no set format for a business plan, but each type of this
shoud be address the three C’s
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5W1H Concept
In the simple form, the business plan format must be able to
answer every of the questions below :
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Executive Summary
A one-or two page summary of highlights, including the key selling
points of the investment opportunity
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Company Overview
Brief Company Introduction
• Mission Statement
• Location, size, history
• Market and Product
• Overview of company capabilities
• Objectives (SMARTC)
• Legislation and policies
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Target Market
Who are your product or services intended for?
Based on survey or research data.
• Market definition
• Primary Market
• Secondary Market
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Customers
Define your Customer Characteristics
• CUSTOMER TREND
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Competitor
Define your Competitors. Their strength & weakness. Determine
Competitive advantages.
• Direct Competitors
• Who are they?
• Size and product breadth
• Revenues and provitability
• Strengths and weaknesses
• Market Shares
• Indirect Competitors
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Revenue Model
How Customers pay for the product/service that you
provide
• In one payment method
• Membership method
• Free for service
• Rent
• Etc.
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Human Resourches
Will you need additional Staff to run your business? List down what skills do you need to have
• Number of employees
• Type of labor (skilled, unskilled, professional)
• Where do you find new employees?
• Quality of existing staff
• Pay structure
• Training methods and requirements
• New hiring in the coming year?
• Who does which task?
• Are schedules and procedures in place?
• Do you have written job descriptions for employees? If not, take time to
write some. Written job description really help internal communications
with employees
• Do you use contract workers as well as employees?
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Vendor & supplies
Will you require outside sourches / project to operate?
Inventori
• What kind of inventory do you keep : raw
materials, supplies, finished good?
• Average value in stock: what your
inventory investment?
• Rate turnover and how it compares with
industry averages?
• Seasonal buildups
• Lead time for ordering
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Vendor & supplies
Will you require outside sourches / project to operate?
Suppliers
The information that sould be noted:
• Their names and addresses
• Type and amount of inventory furnished
• Credit and delivery polices
• History and reliability
• Shortages or short-term delivery problems
• Are supply cost steady or fluctuating? If
fluctuating, how do you deal with changing cost?
• Should you be searching out new sources of
supply , or satisfied with present suppliers
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Operational Plan
Explain the daily operation of the business, its location, equipment, people, processes, and
surrounding environment
Production
How and where do you produce your product or services?
• Production techniques and cost
• Quality control
• Customer service
• Inventory control
• Product development
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Operational Plan
Explain the daily operation of the business, its location, equipment, people, processes, and
surrounding environment
Location
• Describe the location of production, sales, storage areas,
and building
• Do you lease or own premises?
• Describe access to your building (walk in, parking, freeway,
airport, railroad and shipping)
• What are your business hours?
• Layout of your proposed facility
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ThankYou
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