another entity, consumers may form a mental association of the brand to this entity &, thus, to any or all associations, judgments, feelings linked to that entity Leverage on Secondary Associations
1. Company To help create
2. Country of origin 3. Channels of • Awareness Distribution 4. Other Brands • Meaningfulness 5. Celebrity Endorsements 6. Sponsorship of • Transferability Events Building Customer-Based Brand Equity BRAND BUILDING TOOLS AND OBJECTIVES CONSUMER KNOWLEDGE EFFECTS BRANDING BENEFITS
Choosing Brand Elements
Brand Awareness Possible Outcomes Brand name Memorability Logo Meaningfulness Greater loyalty Symbol Appeal Depth Recall Character Transferability Recognition Less vulnerability to competitive marketing actions and crises Packaging Adaptability Slogan Protectability Breadth Purchase Larger margins Consumption More elastic response to price decreases Developing Marketing Programs More inelastic response to price Product Tangible and intangible increases benefits Greater trade cooperation and Price Value perceptions support Distribution channels Integrate "push” and “pull” Brand Associations Communications Mix and match options Increased marketing communication efficiency and effectiveness Strong Relevance Consistency Possible licensing opportunities Leverage of Secondary Associations Favorable Desirable More favorable brand extension Company Deliverable evaluations Country of origin Awareness Channel of distribution Unique Point-of-parity Meaningfulness Point-of-difference Other brands Transferability Endorsor Event 1.Company Branding strategies of a product or service adopted by a company are an important determinant of the strength of association from the brand to the company and any other existing brands. Three main branding options exist for a new brand: 1. Create a new brand 2. Adapt or modify an existing brand 3. Combine an existing and new brand 2.Country of Origin • Country or geographic location from which it is seen as originating may also become linked to the brand and generate secondary associations. • Thus, a customer may choose to wear Italian suits, exercise in American sports shoes, drive a German car, and drink English beer. 3.Channels of Distribution • Channels can directly affect the equity of the brands they sell by the supporting actions that they take. • Retail stores can indirectly affect the brand equity of the products they sell by influencing the nature of associations that are inferred about these products on the basis of the associations linked to the retail stores in the minds of consumers. 4.Co-Branding • Also called brand bundling or brand alliances- occurs when two or more existing brands are combined into a joint product or are marketed together in some fashion. Examples: Sony Ericsson Yoplait Trix Yogurt Nestle’s Cheerios Cookie Bars 4.Ingredient branding • This is a special case of co-branding that involves creating brand equity for materials, components, or parts that are necessarily contained within other branded products. • Betty Crocker baking mixes with Hershey’s chocolate syrup • Intel inside 4.Licensing • Contractual arrangements whereby firms can use the names, logos, characters, and so forth of other brands to market their own brands for some fixed fee. It can be a shortcut method of building brand equity, licensing has gained popularity in recent years. Examples: Entertainment (Star Wars, Jurassic Park, etc.) Television and cartoon characters (The Simpsons) Designer apparel and accessories (Calvin Klein, Pierre Cardin, etc.) 5.Celebrity Endorsements Using well-known and admired people to promote products is a widespread phenomenon with a long marketing history. The rationale behind this is that a famous person can: • Draw attention to a brand • Shape the perceptions of the brand by virtue of the inferences that consumers make based on the knowledge they have about the famous person Celebrity Endorsements - Issues • Celebrity endorsers can be overused by endorsing so many products that they lack any specific product meaning or are just seen as overly opportunistic or insincere. • There must be a reasonable match between the celebrity and the product. • Celebrity endorsers can lose popularity thus diminishing their market value to the brand. • Many consumers feel that celebrities are doing the endorsement only for money. 6.Events • A brand may seem more likable or even trustworthy by becoming linked to a Sporting, Cultural or any other event • Sponsored events contribution to brand equity by improving brand awareness through associations • Adding new associations • Improving Strength, Favorability Uniqueness of Associations