CHAPTER 4

Data Analysis And Interpretation

1. Your preferring the Bajaj Auto in the forms.

2. Services provided by Bajaj Automotives .
3. Improvement in Bajaj Auto services.
4. If yes, what are the improvements.
5. Delivery schedules of the vechile.
6. Delivery charges to the customers.
7. From how long have been using Bajaj Automotives.
8. What made you use Bajaj Automotives.
9. Is the Bajaj Company providing the exchange offer to the customers.
10. Are the customers are beneficiated by reselling the product in future.
11. Is the Bajaj company is providing offers to the customers on the special occasion.
12. Would you like to refer the product to others
13. How old are you.
 1. YOUR PREFERING THE BAJAJ AUTO IN THE FORMS .

4 NO OF RESPONENTS
%
3

0
ELECTRIC AUTO GAS AUTO PETROL AUTO

PARTICULARS NO OF RESPONENTS PERCENTAGE

ELECTRIC AUTO 7 53.84%
GAS AUTO 4 30.76%
PETROL AUTO 2 15.38%
TOTAL 13 100%
2. SERVICES PROVIDED BY BAJAJ AUTO MOTIVES?

10
9
8
7
6
5
4
3 %
2 NO OF RESPONENTS
1
0
IED IED ER IED
IT SF IT SF IE TH IT SF
SA A N A
YS SS
L DI
O NG
ST

PARTICULARS NO OF RESPONENTS %
SATISFIED 9 69.23%
STONGLY SATISFIED 2 15.38%
NEITHER 1 7.69%
DISSATISFIED 1 7.69%
3.DO YOU EXPECT ANY IMPROVEMENT INBAJAJ AUTO SERVICES ?
 3.DO YOU EXPECT ANY IMPROVEMENT IN BAJAJ AUTO SERVICES?

12

10

6 Series1
Series2
4

0
PARTICULARS NO OF RESPONDENTS

PARTICULARS NO OF RESPONENTS %
YES 10 76.92%
NO 3 23.07%
 4. IF YES WHAT IMPROVEMENT ARE YOU LOOKING FOR?

NO OF RESPONDENTS

DELIVERY OF GOODS
CONDITION OF VECHILES
INCREASE THE FREE
SREVICES

PARTICULARS NO OF RESPONDENTS %
DELIVERY OF GOODS 0 0%
CONDITION OF 5 38.46%
VECHILES
INCREASE THE FREE 8 61.53%
SREVICES
5.HOW WAS THE DELIVERY SCHEDULE OF THE VECHILE KEPT UP?

NO OF RESPONDENTS

ON TIME
BEFORE TIME
AFTER TIME
VERY LATE

PARTICULARS NO OF RESPONDENTS %
ON TIME 9 69.29%
BEFORE TIME 3 23.07%
AFTER TIME 1 0.13%
VERY LATE 0 0%
 6. IS THE DELIVERY CHARGES TO THE CUSTOMERS IS HIGH ARE LESS?

NO
YES

NO OF RESPONDENTS

0 1 2 3 4 5 6 7 8 9

PARTICULARS NO OF RESPONDENTS %
YES 9 69.23%
NO 4 30.76%
 7. FROM HOW LONG HAVE BEEN USING BAJAJ AUTO MOTIVES?

NO OF RESPONDENTS

1-2 YEARS
2-3 YEARS
3 YEARS ABOVE

PARTICULARS NO OF RESPONDENTS %
1-2 YEARS 5 38.46%
2-3 YEARS 4 30.76%
3 YEARS ABOVE 4 30.76%
8. WHAT MADE YOU USE BAJAJ AUTO MOTIVES?

3
NO OF RESPONDENTS
2 PERCENTAGE

0
ST E
LIT
Y CE G RS
CO TIM A RVI GIN HE
A T
QU SE CK O
PA

PARTICULARS NO OF RESPONDENTS PERCENTAGE

COST 0 0%
TIME 1 7.6%
QUALITY 4 30.76%
SERVICE 6 46.15%
PACKAGING 0 0%
OTHERS 2 15.38%
 9.IS THE BAJAJ COMPANY IS PROVIDING THE ECHANGE OFFER TO THE
CUSTOMERS?

14

12

10

8
NO
6 YES

0
NO OF RESPONDENTS PERCENTAGE

PARTICULARS NO OF RESPONDENTS PERCENTAGE

YES 11 84.61%
NO 2 15.38%
10. ARE YOU CUSTOMER ARE BENEFICATED BY RESALING THE PRODUCT IN
FUTURE?

12

10

PERCENTAGE
6
NO OF RESPONDENTS

0
BENEFICITAED NON BENEFICIATED

PARTICULARS NO OF RESPONDENTS PERCENTAGE

BENEFICATED 11 84.61%
NON BENEFECIATED 2 15.38%
11.IS THE BAJAJ COMPANY IS PROVIDING OFFERS TO THE CUSTOMERS ON THE
SPECIAL OCCASION ?

14

12

10

8
NO
6 YES

0
NO OF RESPONDENTS PERCENTAGE

PARTICULARS NO OF RESPONDENTS PERCENTAGE

YES 12 92.30%
NO 1 7.69%
12.WOULD YOU LIKE TO EFER THE PRODUCT TO OTHERS?

YES

NO OF RESPONDENTS
PERCENTAGE

PARTICULARS NO OF RESPONDENTS PERCENTAGE

YES 12 92.30%
NO 1 7.69%
13.HOW OLD ARE YOU?

10
9
8
7
6
5
NO OF RESPONDENTS
4 PERCENTAGE
3
2
1
0
0-20 21-40 41-60 61 AND
ABOVE

PARTICULARS NO OF RESPONDENTS PERCENTAGE

0-20 0 0%
21-40 9 69.23%
41-60 3 23.07%
61 AND ABOVE 1 7.69%