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Decision
Process Making
Management
Four Functions of Management (Henry Fayol)
Leading
Organizing
Controlling
Planning
Planning
A process of deciding in advance what has to be
done.
Deciding how to achieve your desired goals and
objectives.
This may answer the following:
•What to do?
•How to do?
•Who will do?
•When will do?
•Where you will do?
“ If you fail to Plan, you are
planning to fail”.
----Benjamin Franklin
Organizing
Determining what task to
be done.
Actions to meet the goals
and objectives in a
harmonious manner.
Organizational Structure
Leading
Setting up direction and
influencing others to
pursue that direction.
Leadership is linked to
goal accomplishment in
the organization.
Controlling
the process of assessing
the organization's
progress toward
accomplishing its goals.
Different Theories of Management
Cost - expenditures
Innovation - New/Unique
Quality - standard
Service - speed/quality