FEATURES OF

EFFECTIVE
COMMUNICATION
Completeness
Conciseness
Consideration
Concreteness
Courtesy
Clearness
Correctness
CHARACTERISTICS
OF COMPETENT
INTERCULTURAL
COMMUNICATORS
Flexibility and the ability to tolerate high levels
of uncertainty.
Reflectiveness or mindfulness
Open – mindedness
Sensitivity
Adaptibility
Ability to engage in divergent thinking
Politeness
IN ADDITION TO CULTURE, OTHER ELEMENTS
SUCH AS …

GENDER
AGE
SOCIAL STATUS
RELIGION
Must also be taken into consideration when
communicating with others.
Refrain from showing
bias when talking to
someone.
Avoid stereotypes
Challenge gender
norms
Do not talk down
on younger people
and the elderly
Be sensitive to the
religious practices
of others.
Be polite at all
times
ACTIVITY TIME!