History of By Ayundyah Kesumawati

Quality Control
Development
Six Sigma
of 2000
Quality
ManagementQuality Management System 1990

Taguchi Method
1985

Design of Experiment
1975

Statistical Process Control

1950
Inspection 1930
 • Quality management was first
introduced in 1930 in the
name of inspection
• This was generally done by
either manufacturers or end-
user of every item produced
• It was easy and effective way
of testing product quality as
long as produced quantity is
small in numbers
• But for mass production it
was not helping the industry
• This is why the formation of
next generation of quality
Inspection management was introduced
Development

of 2000
Quality
Management 1990

1985

1975

Statistical Process Control

1950
Inspection 1930
Statistical
process control
 Time of
Quantity of The efficiency In ideal situation the output of any
The year
the material of the equipment product or process should be linear
graph

Waste Waste
Input Output Process
Process
Acceptable Range

LSL USL
Other Statistical
Weather Labor
Noise Process
Control Collecting Data

However any process encounters

many controllable and
uncontrollable factors Walter Shewart
 Time of
Quantity of The efficiency In ideal situation the output of any
The year
the material of the equipment product or process should be linear
graph

Waste Waste
Input Output Process
Process
Acceptable Range

LSL USL
Other Statistical
Weather Labor
Noise Process
Control Collecting Data

However any process encounters

many controllable and
uncontrollable factors Walter Shewart
 Time of
Quantity of The year The efficiency
the material of the equipment

Input Output Process

Process

LSL USL
Weather Labor Other However manufacturers soon
Noise Realized the success of SPC
Realized both on when an how it was implemented

What was not known which factor to be controlled ?

DOE is done by Research SPC is done by
People (R & D) Production People
The process of analyzing individually any factor with
waste output and then prioritizing which factor to be Design Statistical
of Process
controlled first is called Design of Experiment Control
Development
Six Sigma
of 2000
Quality
ManagementQuality Management System 1990

Taguchi Method
1985

Design of Experiment
1975

Statistical Process Control

1950
Inspection 1930
Genichi Taguchi
Focused on creating effective design to improve
the quality of the product, and it was named after
him as TAGUCHI method or ROBUST DESIGN

2 Of the waste is due to either

of the design of the product or
3 the process

Waste Waste
Process

Acceptable Range

LSL USL

Collecting Data
Development
Six Sigma
of 2000
Quality
ManagementQuality Management System 1990

Taguchi Method
1985

Design of Experiment
1975

Statistical Process Control

1950
Inspection 1930
 2000

Quality Management System

1990

Taguchi Method
1985

Design of Experiment
1975
However all this technique would be
tatistical Process Control effective in presence of a dedicated
1950 department which will drive quality
and control this give birth of
Inspection 1930
QUALITY MANAGEMENT SYSTEM
 • Ensure establishment and
procurement of Quality
Framework
• Quality Management System
is a set of guideline adopted
by different organizations
providing the required
framework of quality
monitoring or control
• There are many distinct
quality management system
such as TQM, ISO 9000, QS

Quality management 9000, ISO 14000

systems
Development
Six Sigma
of 2000
Quality
ManagementQuality Management System 1990

Taguchi Method
1985

Design of Experiment
1975

Statistical Process Control

1950
Inspection 1930
 SIX SIGMA

• Six Sigma is a business improvement

approach many organizations
implemented quality management system
• But it turns out in many cases that
bottom line was not impacted that means
the profit of the company
• Because quality management provided
them with a great framework or
philosophy but there was no clear
financial outcome define
 SIX SIGMA

• Six sigma was pioneered by Motorola in

1980s and later was popularized by the
success of the General Electric or GE
• Six sigma seeks to find and eliminate
cause of defects and errors in
manufacturing also resources produce no
more than 3,4 perform per samples
• Six sigma focuses on outputs that are
critical to customer and defines a clear
financial returns for the organization
Reference