The document provides useful phrases and rules for negotiating price. It includes phrases that can be used in price negotiations such as "there seems to have been a slight misunderstanding". It also lists 15 simple rules for customer negotiations, such as establishing credibility, preparing thoroughly, and knowing your pricing parameters. Finally, it defines important negotiation terms in a glossary, such as "all-important", "winnow", and "lowball".
The document provides useful phrases and rules for negotiating price. It includes phrases that can be used in price negotiations such as "there seems to have been a slight misunderstanding". It also lists 15 simple rules for customer negotiations, such as establishing credibility, preparing thoroughly, and knowing your pricing parameters. Finally, it defines important negotiation terms in a glossary, such as "all-important", "winnow", and "lowball".
The document provides useful phrases and rules for negotiating price. It includes phrases that can be used in price negotiations such as "there seems to have been a slight misunderstanding". It also lists 15 simple rules for customer negotiations, such as establishing credibility, preparing thoroughly, and knowing your pricing parameters. Finally, it defines important negotiation terms in a glossary, such as "all-important", "winnow", and "lowball".
ĐÀM PHÁN GIÁ CẢ (NEGOTIATING PRICE) • Useful phrases in price negotiation
• there seems to have been a slight misunderstanding
• what were you thinking of?' • we were hoping for something • I am afraid that is out of the question • we have received a quote • I am afraid that we can't match that • there may be some room for manoeuvre • we wouldn't expect to pay more than • the going rate • I don't think that we could go that far • Well, could you meet us halfway? • Fifteen simple rules for customer negotiations
• Rule #1: Establish your credibility
• Rule #2: Develop multiple contacts • Rule #3: Neutralize the competition • Rule #4: Prepare thoroughly • Rule #5: Develop realistic expectations • Rule #6: Know your pricing parameters. • Rule #7: Decide whether to "go first" or not. • Rule #8: Give yourself room to maneuver • Rule #9: Don't compete with the customer • Rule #10: Don't chicken out • Rule #11: Manage the concession process. • Rule #12: Sustain your credibility • Rule #13: Know when it's time to stop • Rule #14: Never agree to last-minute demands. • Rule #15: Negotiate until the contract is signed • Glossary
• all-important = of the greatest importance
• winnow = to winnow truth from falsehood • temper your aspirations: giảm mức kỳ vọng • ballpark: sân bóng chày • lowball: bóng thấp - hạ giá thấp hơn đáng kể so giá dự tính • maneuver (US) = manoeuvre: điều chỉnh • have a plausible rationale for: có cơ sở hợp lý cho • chicken out: chết nhát • holding out (n) kháng cự • buttress: gia cố, tăng cường • deal-killer (n) = something that stops a deal from being made • moonshine: ảo vọng References