HBO GROUP PROJECT

A Case Study on G.D. Goenka School,

New Delhi
Submitted to: Dr. Chitra Khari
Submitted by :
301001 Rohit Pratap Singh 
301002 Aashish Kapoor 
301003 Aditi Arora
301004 Aditya Bansal
301005 Aditya Gupta
 o Anuradha Pant, an educationist and a pioneer behind GD
Goenka’s brand across Delhi

o Always focuses on complete exposure to students via guest

lectures, cultural events and other programmes alongside

CASE
academics

G R OU o Multiple events were always lined up in advance for any

BA C K given month

ND o Covid induced lockdown disrupted the academic and

cultural calendar
 DILEMMAS

ADMINISTRATIVE EMOTIONAL
ISSUES INTELLIGENCE

TECHNICAL WORK INTERPERSONAL

KNOWLEDGE MOTIVATION RELATIONSHIPS AND
TEAMWORK
 MAJOR DILEMMAS FACED

o No prior knowledge of online softwares for

virtual classes

o Teaching staff’s technical training

C HN IC A L
TE o There was no scope of face to face doubt

L E DG clearing sessions

KNOW o Conducting examination online

E
 o Re-consideration of annual fees

o Redesigning the cultural

IS TR A TI programmes annual calendar

ADM IN
I SSU ES o Managing support staff
VE
o Maintenance of school’s campus
 o Motivation tends to drop when we feel a deficit in our
autonomy, competence and relationships

o The principal, staff and students lacked intrinsic and

extrinsic motivation during the pandemic

WORK o Mrs. Pant realised that the onus of stirring motivation in

her staff and students was on her

TIVATI ON
MO o Their main aim was to make classes operational for
students at the earliest, in an online mode

o She focused on daily, realistic goals and supported her

staff in achieving them
 o EQ helps us navigate through uncertainty and the
potential loss that comes with a crisis

o Mrs. Pant had to ensure psychological safety, while

O NA L modelling empathy and compassion

EMOTI
L L IG E N o Dilemma faced was not just limited to how to discipline

INTE the students and provide safety to teachers

CE o She had to understand the psyche of students and deal

with them with compassion
 o Interpersonal relationships are essential for
our overall physical and emotional happiness

o Inability to connect led to a sense of

PE R S O N A alienation
I NT ER
L o Challenge was to maintain continuous

I ON S HI P connection among the students and teachers

RELAT while following all the protocols

S A ND o She also took cognizance of the mental health

M W O R K
TEA
of teachers and other staff members
 o Surveys were conducted to know the technical and
computer-based knowledge

o Meet with administrative staff, computer teachers, finance

department. Wants and needs were discussed related to the
services, hardware & types of equipment required

S UR E S
MEA o Workshop for teachers were conducted to give them the
E N F O R knowledge required to conduct online classes
TAK
N IC A L
TECH
o Official WhatsApp and Gmail class groups -- Recording of
live classes
ISSUES o Special coordinators were appointed -- two-way
communication. -- Special laptops -- internet bill
reimbursements
 o Handled the situation really well in advance as compared to
other schools

o Was among the very firsts to commence online classes

S without any hardships
I VE N E S
EFFECT IO N S
G E S T o The most admirable measure is that teachers were
AND SUG I C A L immediately equipped with technical knowledge
C H N
FOR TE
ISSUES o Internet reimbursement was not necessary  

o Rather than giving laptops could have used computers

already present in school labs
 o Reframing the academic calendar

o Selection of the online platform

S U R E S
MEA o Restructuring the fee component
E N F O R
TAK
A NC I A L o Cost cutting methods such as wage
FIN cuts, rotational shifts and increased
ISSUES class strength
 o Effectiveness:
• Parents were impressed with the quick commencement of
classes

• The school’s decision to reduce the fees increased the

loyalty and faith of parents towards it

I V EN E S S
EFFECT I O N S
• Reaffirmed the staff’s faith and loyalty towards school
G E ST
AND SUG C I AL o Alternatives:
N A N
FOR FI • Deferred payment plan for weaker sections such as EWS,

ISSUES
OBC, etc.

• Rotational pay cuts, permanent laying off underperforming

employees (this option was discussed and ruled out)
 o Taken advice from a counsellor

o
S U R E S Reduces the class timing
MEA
E N F O R o Focus on video presentation rather audio
TAK
I ON A L o Interactive games playing during classes
EMOT
ISSUES o Group projects to build better relationship between peers
 o Taking advice from a counsellor is a good idea
o Reducing class timing is very effective for students as well

I VE N E S S
EFFECT
as teachers
ES TI O N S
G
AND SUG O N A L o Video based presentations can be prepare in advance and
O T I
FOR EM
ISSUES will help them learn faster

o Group projects seems to be difficult to achieve since school

kids are little bit stubborn so they can make smaller groups.