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Internship-Learning and

Development
(Babyshop)
Seba Gem
CONTENTS
 Info on reports done
 Info on other activities done
 Hard Skills developed/polished
 Soft skills developed/ polished
 Last 3 months..
Reports
 Learning-On-the-go report: For
collation and tracking of OJT
assessments and BOCs for PSE’s
and other store colleagues.
 LMS course completion report: To
understand the store employee’s
progress with the assigned courses.
 New Joiners report: Weekly
analysis of course learning
completion of the new joinees.
Other activities

1. Weekly newsletter: Inputs were collected from all territory trainers and material was put together after proof reading and
formatting of the content.
2. Buzz magazine: Monthly training updates specific to UAE and general article along with book and movies
recommendations relevant to managers and store colleagues were the main contents in the L&D section.
3. Content creation (Caption placement and editing): Certain videos were edited by placing Arabic translations on
contents to support training for Arabic speaking store members.
4. Content and methodology research for various training programs: An article on “Omnichannel retailing” was drafted
to support content creation for future trainings.
5. Store Visit: 1 store visit was conducted (accompanying an L&D member) to analyze the maintenance of the store and
knowledge of the store colleagues. Further, attended yellow day (accompanying an L&D member) to take part in store
activities.
6. Certifications: Over 100 certificates were made for learners who completed vendor trainings, got certified in learning-on-
the go reports and PSEs.
VIA REPORTS
 Microsoft office
VIA OTHER ACTIVITIES
 Proof-reading capabilities
 Typing speed
Hard skills  Research analysis
developed/polished  Writing skills
 Presentation
 Certification
VIA REPORTS
 Feedback acceptance
 Adaptability
 Willingness to learn
 Patience
 Attentiveness
 Time Management

VIA OTHER ACTIVITIES

Soft skills Effective communication


 Critical thinking

developed/polished 


Building positive attitude
Teamwork
 Work ethic
 Organizational skills
 Discipline
 Open-mindedness
 Problem-solving
 Dependability
 Flexibility
Last 3 months..
3 months ago, I was offered a role as an intern. Today, as I am preparing this presentation for my
certificate for successfully completing the internship, I took a quick walk through a whole lot of
experiences and learning I acquired without any prior preparations.
Everyday offered new challenges that I learned to tackle smoothly. During that process, I
developed certain hard skills and phoned a range of soft skills.
Finally, I thank my team for always being supportive and encouraging in every step of the way. I
would specially like to thank Alishia Chandy for being a great mentor and guide during my term in
Babyshop. She is a leader who inspired me in ways that I will always take along in the long run.

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