System Analysis and Design

System Planning
(Strategic Planning & Information
Systems Projects)

- Mr. Ahmad Al-Ghoul

 Chapter Objectives

 Explain the purpose of a mission

statement
 Describe organizational problems,
and ways to think and find those
problems

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System Planning
 Introduction
 The Review Committee reviews system
requests from groups throughout the
organization and selects projects for the
benefit of the business.
 Projects are selected based on business
needs and project risks

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System Planning
 Information Systems Projects
 Business needs should drive projects.
 Business needs determine the system’s
functionality (what it will do).
 The project’s business value should be
clear.

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System Planning
 Information Systems Projects

 Project Initiation
 Projects may be initiated as part of the long-
term strategic plan (top-down)
 based on mission or objective statement come up
with some competitive business strategy
 Projects may proceed bottom up
 To fill some immediate need that comes up
 Projects may also be initiated due to some
outside force
 E.g. change in tax structure may affect billing system

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System Planning
 Information Systems Projects
 Project Initiation
 Main Reasons for Systems Projects
 The starting point for most projects is called a system request, which is a formal way
of asking for IT support
 Systems request
 The main reasons for systems requests
 Projects are initiated for two broad reasons:
 Correction of Problems
 Opportunities for improvement through
 Upgrading systems
 Altering systems
 Installing new systems
 The main reasons for systems requests are
 Improved service
 Support for new products and services
 Better performance
 More information
 Stronger controls: Encryption and biometric devices
 Reduced cost

[1]

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System Planning
 Information Systems Projects
 Organizational Problems
 Problems surface in many different ways.
 First way to think of the problem as Too
many errors
 Situations in which goals have never been met or no
longer being met
 Useful feedback gives information about
the gab between actual and intended
performance.

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System Planning
 Information Systems Projects
 Organizational Problems
 Second way of finding problems that require the services
of systems are uncovered because performance
measures are not being met.
 Analyst can identify problems with processes that are
visible in output by
 Check output against performance criteria
 Too many errors
 Work completed slowly
 Work done incorrectly
 Work done incompletely
 Work not done at all
 Other way to think of a problems when people do not
met baseline performance goals.

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System Planning
 Information Systems Projects
 Organizational Problems
 Valuable sources in problem finding.
 Managers alert to detect potential problems by.
 Observe behavior of employees
 High absenteeism

 High job dissatisfaction

 High job turnover

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System Planning
 Information Systems Projects
 Organizational Problems
 Listen to feedback from vendors,
customers, and suppliers
 Complaints
 Suggestions for improvement
 Loss of sales
 Lower sales

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System Planning
 Sequence Summary
 Systems projects are initiated to improve
performance, provide more information, reduce
costs, strengthen controls, or provide better
service
 Organizational Problems surface in many
different ways.
 First way to think of the problem as Too many errors
 Second way of finding problems that require the
services of systems are uncovered because
performance measures are not being met.
 Other way to think of a problems when people do not
met baseline performance goals.

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System Planning
 Sequence Summary
 In this Sequence we have
 Defined the term review committee
 Discussed Project Initiation methods
 Discussed systems request and main reasons
for systems requests
 Described the ways to find organizational
problems

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System Planning
 Reference

[1] System Analysis and Design, Sixth Edition (Chapter 2 )

Authors: Gary B. Shelly, Thomas J. Cashman and Harry J. Rosenblatt ,
Publisher: SHELLY CASHMAN SEWIES.

[2] Modern Systems Analysis and Design fourth Edition (Chapter 5 )

Authors: Jeffrey A. Hoffer , Joey F. George, Joseph S. Valacich
Publisher: prentice hall

[3] System Analysis and Design, 3rd Edition ( Chapter 2 )

Authors: Dennis, Wixom, & Roth
Publisher: John Wiley & sons

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