y PRODUCTIVIT outputs. y • A measure of how efficiently inputs are being converted into
• Productivity is the value of outputs (services and products)
produced divided by the values of input resources (wages, cost of equipment, and so on) used. The more efficiently a company uses its resources, the more productive it is: Productivity = output input Measures of Productivity 1. Single-factor productivity - (Partial productivity) - Productivity computed as a ratio of output to only one input (e.g., labor, materials, machines). Following are two examples of the calculation of partial productivity: a. A bakery oven produces 345 pastries in 4 hours. What is its Productivity per hour?
Machine productivity = number of pastries/oven time
= 345 pastries / 4 hours = 86.25 pastries/hour
b. Two workers paint tables in a furniture shop. If the workers paint 30
= 2.14 tables/hour Measures of Productivity 2. Multifactor productivity relates output to a combination of inputs, such as (labor + capital) or (labor + capital + energy + materials). • is an index of the output provided by more than one of the resources used in production; it may be the value of the output divided by the sum of labor, materials, and overhead costs. For example, let’s say that output is worth $382 and labor and materials costs are $168 and $98, respectively. A multifactor productivity measure of our use of labor and materials would be: Multifactor productivity = output / labor + materials = 382 / 168 + 98 = 1.436 output per dollar Measures of Productivity 3. Total factor productivity compares the total quantity of goods and services produced with all the inputs used to produce them. • Productivity computed as a ratio of output to all organizational inputs. For example, let’s say that the weekly dollar value of a company’s output, such as finished goods and work in progress, is $10,200 and that the value of its inputs, such as labor, materials, and capital, is $8600. The company’s total weekly productivity would be computed as follows:
Total productivity = output / input
= $10,200 / $8600 = $ 1.186 Examples of Productivity Measures Interpreting Productivity Measures For example, if one worker at a pizza shop produces 17 pizzas in two hours, the productivity of that worker is 8.5 pizzas per hour. This number by itself does not tell us very much. However, if we compare it to the productivity of two other workers, one who produces 7.2 pizzas per hour and another 6.8 pizzas per hour, it is much more meaningful. We can see that the first worker is much more productive than the other two workers. Productivity and Competitiveness Productivity is essentially a scorecard of how efficiently resources are used and a measure of competitiveness.
Productivity can be measured for individuals, departments, or
organizations.
Competitiveness - the degree to which a nation can
produce goods and services that meet the test of international markets. Competition within Industries Increases when: Measures of Competitiveness (among different nations) Competitive Capabilities - are the cost, quality, time, and flexibility dimensions that a process or supply chain actually possesses and is able to deliver.
nine broad competitive priorities that fall into the four
capability groups: • Low-cost Operations • Consistent Quality • Delivery Speed • Volume Flexibility Definitions, process considerations, and examples of competitive priorities; Definitions, process considerations, and examples of competitive priorities; Definitions, process considerations, and examples of competitive priorities; Productivity and the Service Sector Service sector companies have a unique challenge when trying to measure productivity.
Services primarily produce intangible products, such
as ideas and information, making it difficult to evaluate quality.
Consequently, accurately measuring
productivity improvements can be difficult. End of the Slide